enterprise content management value
Post on 29-Nov-2014
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The Value of Enterprise Content Management (ECM)
Enterprise Content Management (ECM) Value
Year 2000• Reduce paper• Reduce space• Electronic filing• Reduce lost documents• Efficient retrieval• Security• Document routing
Enterprise Content Management (ECM) Value
Year 2010• Integration with LOB systems• Business process management• Process re-engineering• Workforce re-allocation• Compliance• Risk aversion• Integrated security model
Solutions for Every Business: Accounts Payable (AP)
ECM value provided:• Decrease process time• Eliminate late payment penalties• Collect early pay discounts• Manage volume increases• Avoid additional labor costs• Automated invoice processing
Questions: Accounts Payable (AP)
• Can you describe your current invoice process?• How are paper invoices handled once they have been
received?• What’s the approval process?• How many invoices do you receive per month/year?• What percentage is PO based vs. non-PO based?• Is invoice delivery centralized?• How do approvers in remote locations get notified that an
invoice needs approval?
Accounts Payable (AP)
Accounts Payable (AP) ManagerPains– Lost vendor discounts/ paying late payment penalties. – Reduce costs Soft = time; Hard= people, equipment, material, rent, postage
Key Points– Route documents electronically and apply business rules to reduce your payables cycle – Automatically organize your invoices based on due dates to decrease late penalties – Saves time, head count, storage cost, postage – Cost per invoice: ranges from $2 (using imaging/workflow) – $20 (paper-based)
What an AP Manager needs to know:
How much of my process can I automate?
How do I ensure my clerks are spending most of their time on exceptions?
Accounts Payable (AP)
CFOPains– Operating Cost Increasing – Unable to meet P&L (profit and loss) goals
Key Points– Re-deployment of employees due to streamlined processing– Decrease cost of processing invoices
What a CFO needs to know:
Return on Investment (ROI)
Accounts Payable (AP)
ControllerPains– No accurate paper trail or document history – No clear view into accurate financial reporting
Key Points– OnBase is SOX Compliant and reduces/eliminates penalties on Sales & Use audits,
W9's, 1099's/1042's, legal issues – OnBase aid in audits completed quickly and accurately (Internal, External, IRS)
What a controller needs to know:
How, at any point in time, I can track my payables
Accounts Payable (AP)
IT Director/ManagerPains– Too many disparate systems throughout multiple locations – No budget to hire additional IT staff to manage additional projects
Key Points– OnBase is the bridge that easily shares data among systems and auto-indexes
documents upon receipt to optimize downstream forecasting and strategic planning with real-time reporting
– Premises-based, SaaS, or hosted offerings extend flexibility without custom coding or high cost of ongoing IT maintenance
What an IT Director/Manager needs to know:
How is this going to affect my department’s workload?
- Some want to hear “not much” - stretched for resources
- Some want to hear “considerably” - involvement
Vertical Solutions
Hyland’s Focused Verticals• Financial Services• Government• Healthcare• Higher Education• Insurance• Manufacturing
Financial Services
InvestmentsInvestments
LendingLending
Positive PayPositive Pay
TrustTrust
StatementsStatements
LockboxLockbox
OperationsOperations
Fraud DetectionFraud DetectionFraud DetectionFraud Detection
New AccountsNew Accounts
Government
Social Services TreasuryTreasury
Clerk of Courts
Vital Statistics Auditor
TreasuryLaw Enforcement
Affordable Housing
Rehab & Corrections
Healthcare
Patient ServicesPatient
Services RegistrationRegistration Patient Accounting
Patient Accounting
Patient RecordsPatient
Records
CodingCoding
Human Resources
Human Resources
Accounts Payable
Accounts Payable
Higher Education
Admissions Human Resources
Financial Aid Student Services
Accounting Business Office
Insurance
New Business
New Business
UnderwritingUnderwriting
ClaimsClaims Accounting & Finance
Accounting & Finance
Customer Service
Customer Service
Producer & Agent
Management
Producer & Agent
Management
Manufacturing
Accounting CADCustomer Service Engineering
Risk AversionRegulatory Compliance
Human Resources
Supply ChainERP Integration
OnBase on the Internet
• www.Hyland.com
• By vertical – Financial Services: www.hyland.com/English/IndustrySolutions/FinancialServices
– Government: www.hyland.com/English/IndustrySolutions/Government
– Healthcare: www.hyland.com/English/IndustrySolutions/Healthcare
– Higher Education: www.hyland.com/English/IndustrySolutions/HigherEd
– Insurance: www.hyland.com/English/IndustrySolutions/Insurance
– Manufacturing: www.hyland.com/English/IndustrySolutions/Manufacturing
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