enhancing the status message question asking process on facebook

Enhancing the Status Message Question

Asking Process on Facebook

Cleyton Souza (UFCG) Jonathas Magalhães (UFCG)

Evandro Costa (UFAL) Joseana Fechine (UFCG)

Ruan Reis (UFCG)

Social Query

• What is Social Query?

– Also known as Social Question or Status Message Question Asking

– A hot research topic

• How to enhance the chances of receiving answer?

– The usual thought: Directing questions to experts.

– But: there are other ways.

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Examples

• Shorter questions are more likely to receiving answers than Longer questions

• Adding a ‘?’ increase the likelihood of receiving help

• Opinion Request is more likely to receive answer than other types of problems

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Proposal

• We are proposing a tool that helps users to increase their chances of receiving help considering several factors.

• This is a project in its early stages

– We are thinking in a two version prototype

– This work present the first prototype

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Proposal

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Proposal

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What are we aiming?

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Evaluation

• We asked 250 volunteers to evaluate the functional aspects of our project.

– Who are they?

Facebook users, members of several groups related with Education, TV, Sports, and Technology.

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Results

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Results

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Future Work

• Currently

– Carefully literature review

– The rephrase module

• Next Steps

– Make the first version prototype available

– Develop the second version prototype

cleyton.caetano.souza@copin.ufcg.edu.br 11

Thank You Enhancing the Status Message Question

Asking Process on Facebook

Cleyton Souza

Questions? cleyton.caetano.souza@copin.ufcg.edu.br 12