emotional quotient at workplace

EQ at Workplace

30% of employees make mistakes in work

purposely

27% of employees hide purposely from the boss

33% of employees confess to not putting

maximum effort

25% of employees took longer breaks

Some Statistics

IQ, EQ, SQ

IQ, EQ Importance

Emotional Quotient

Emotional Intelligence Quotient(EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.

Being “heart smart,” not just “book smart.”

The History

The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Goleman’s book Emotional Intelligence: Why ItCan Matter More Than IQ…Published in 1995

Daniel Goleman’s Emotional Intelligence Model• First is the person’s awareness of self• Next comes self management• The third area is called social awareness• The last aspect is relationship management

Emotional Intelligence Model

EQ – Illustration 1Stressful Situation

EQ – Ilustration 2

Group Conflict

• Co-worker A & Co-worker B

• Suggestions/Ideas

• Discuss

• Evaluate

• Suggestions/Ideas Accepted

• Damage Control

1. Develop Your Emotional Self-Awareness

2. Take Responsibility for Your Actions and Feelings

3. Remember –You Are Not Your Emotions

4. Put Yourself In The Other Person’s Shoes

5. Get Some Distance From The Bad Stuff

5 Tips to develop your EI

Advantates of Emotional Intelligence

Improves relationships

Improves communication with others

Better empathy skills

Respect from others

Manage emotions more confidently

Thank You

The Presenters The Mentor Haresh Gala (16) Prof. Moloy Chakraborty Vishal Gor(18)