emergency services: contact how? - dvva.scot · emergency services: contact how? emergency? need:...

Emergency Services: contact how?

Emergency?

Need: police, fire, ambulance, coastguard?

Dial: 18000 (text relay)

or

SMS: 999

NOT emergency?

Need: police?

Dial: 18001 101

or

Web: Contact Scotland

Emergency?

You see happen now. Need help?

Dial: 18000 or

SMS: 999

Emergency?

MUST INFORMATION GIVE:

Emergency service which?

Emergency what?

Emergency where?

Emergency?Dial: 18000 (text relay)

BEFOREUSE? NGT Lite: app download to mobile

USEHOW? Dial 18000 text relay emergency services (999)

ACCESSWHEN? 24 hours a day, 7 days a week

ANDROID: BSL help

https://www.youtube.com/watch?v=qLh1SrUKXNY

https://www.youtube.com/watch?v=aPL2n1l-ljs

https://www.youtube.com/watch?v=A31iI6L80P8

https://www.youtube.com/watch?v=nJwcQnl1HhE

iPHONE: BSL help

https://www.youtube.com/watch?v=0YiEO54G30s

https://www.youtube.com/watch?v=9huhuRmWdt4

https://www.youtube.com/watch?v=1T0AjHdM9OU

https://www.youtube.com/watch?v=T0Onexy4KY0

NGT Lite:app download how?

General information

www.ngts.org.uk

Emergency?SMS: 999

BEFOREUSE? Register your information.

REGISTERHOW? Open new SMS. Type REGISTER. Send SMS to 999.

NEXT? You wait reply. Reply receive, next steps explain.

IF NO Wait 3 minutes. Try again. REPLY? If no reply? Use 18000. Or get help.

ACCESSWHEN? Access NOT POSSIBLE every day, every hour.

NOT emergency?

Crime finish.See damage.

Want police inform?

Dial: 18001 101(text relay)

orContact Scotland

NOT emergency?Dial: 18001 101 (text relay)

BEFORE NGT Lite: app download to mobileUSE?

USE Dial 18001 101 text relay police (NOT emergency)

HOW?

ACCESS 24 hours a day, 7 days a weekWHEN?

ANDROID: BSL help

https://www.youtube.com/watch?v=qLh1SrUKXNY

https://www.youtube.com/watch?v=aPL2n1l-ljs

https://www.youtube.com/watch?v=A31iI6L80P8

https://www.youtube.com/watch?v=nJwcQnl1HhE

iPHONE: BSL help

https://www.youtube.com/watch?v=0YiEO54G30s

https://www.youtube.com/watch?v=9huhuRmWdt4

https://www.youtube.com/watch?v=1T0AjHdM9OU

https://www.youtube.com/watch?v=T0Onexy4KY0

NGT Lite:app download how?

General information

www.ngts.org.uk

NOT emergency?www: contact scotland

BEFORE Contact Scotland: app download to mobile.USE?

USE Interpreter, face to face.HOW?

ACCESS 8am (morning) – 12am (midnight), 7 days a week.WHEN?

ANDROID: BSL help iPHONE: BSL help

Information: https://www.youtube.com/watch?v=bTYgLPstKL4

App download: http://contactscotland-bsl.org/reg/

Police Scotland (BSL): http://www.scotland.police.uk/contact-us/british-sign-language

Be Prepared

In emergency we all panic, if get things ready easier to manage

Please prepare - download apps on phone, register, maybe never use, better safe and prepared

With text relay can also contact other places or people, make appointments, contact council, book holiday, try out today – give me a call on 18001 01382 305728 - Shona

Benefits – Can contact Tax credits etc using text relay service