elephant in the room

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Elephant a presentation brought to you by:

John Bradford

Room

The

in the

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John Bradford John Bradford is the Senior Vice President of Profiles International Training and Consulting and Services. John is the driving force behind Profiles’ global consulting team, helping organizations identify, develop and deploy executive-level leadership talent. His ability to identify the business context of situation and apply creative thought to desired business results enables him to craft practical and realistic solutions that can be implemented from the C-Suite to the front line. Most recently, John and his team worked with a global company to identify the executive competencies that indicate leadership readiness. Using projected business results and the company’s 2020 Vision, John’s team developed an Executive Assessment process that accurately and reliably identified incumbent leaders who are candidates for higher lever positions, strengthening the leadership pipeline and allowing for succession planning. John’s team provides Executive Coaching Services for incumbent and aspiring global leaders on five continents. He has worked with businesses of all sizes and within a wide variety of industries. John’s focus on the achievement of business results and ability to help clients implement simple, practical and cost-effective solutions makes him a sought after resource for clients around the world. Some of John’s recent clients include AECOM, Eastman Chemical and Raytheon Corporation. A thought leader in the area of leadership development, John authored the Profiles’

CheckPoint Leadership Skill Building and Coaching series consisting of 18 Leadership Skill Builders. These Skill Builders include an on-the-job leadership process, practical leadership development activities, and a supporting coaching guide. Prior to joining Profiles International, Bradford served on the faculty at the University of Missouri-Columbia. He has held senior positions with Fortune 100 and 500 companies, shouldering full responsibility for organizational and employee development. He has also served as President and CEO for a United States based consulting firm.

Senior Vice President Training & Consulting Services

imagine great people ®

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Who We Are

• Founded 1991 • Over 45,000 clients served worldwide • Offices in nearly 130 countries • Founding member of the Association of

Test Publishers • Microsoft Certified Partner

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We support our clients through the full employee life-cycle, helping them identify the best people for their jobs and then developing them to their fullest potential.

Creating Value for Clients

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• 11,000 + active clients

• Client base includes 152 Fortune 2000 companies

• Represented in nearly 130 countries

Client Highlights

Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer Financial Services Travel & Hospitality

Technology Healthcare Energy & Utilities

Education & Government

Business Services

Retail & Consumer

Diverse Base of Marquee Clients

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Clients We’ve Served

Elephant a presentation brought to you by:

John Bradford

Room

The

in the

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The Elephant in The Room

1

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1

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Objective

1

How to corral and remove the elephant impacting your

leader’s ability to maximize results achieved by direct

reports, teams, departments, and or divisions.

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2

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Introduction

What is the elephant in the room? • It’s a situation that poses a significant threat to the

organization. • Everyone aware of the situation, but is unwilling to

openly identify or discuss.

3

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Introduction Why the elephant allowed to hang around?

FEAR OF . . .

• Hurting or damaging a relationship

• Say something I’ll regret

• I must might be perceived as negative or antagonistic

4

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Introduction

What is the elephant in the room?

In Your Organization?

Poll #1

1

5

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Poll #1 What is the elephant

in the room in your organization?

A. Relationship with your boss B. Expanding role C. Relationship with a direct report D. Under-performing team E. Not enough time

6

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The Elephant in The Room! The impact of todays business environment on

leadership within YOUR organization!

Business Under Pressure

7

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The Elephant in The Room! It’s the one thing that turns highly effective leaders into

efficient machines that can neutralize employee engagement.

8

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The Elephant! Leaders are under severe compression because of changing nature of ‘THEIR’ role.

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9

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The Room!

* Achieve results with less resources! * In the most rapidly changing and most demanding economic climate!

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10

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The Impact on the Leader?

COMPRESSION! 11

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The Impact on the Leader?

Changing Paradigm! FROM:

TO:

Leader/Manager

Leader/Manager & Individual Contributor

12

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The Impact on the Employees?

Engagement!

13

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The Impact of Compression? 1. Role

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1. Role 2. Time 1. Role 2. Time 3. Presence

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Changing role. . .

• Dual role to triple role

• Drive to be efficient in all aspect of role

• Efficiency in work is value added

• Efficiency in management is value added

• Efficient leadership has negative impact

Role

15

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Presence

Presence. . . being totally in the present moment, fully aware, deeply listening, with a sense of being connected.

16

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Time

Efficient versus Effective

17

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The Elephant in The Room!

How do you remove the elephant in your organization?

Learn how to corral the

elephant!

18

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Corralling the Elephant

Creating Powerful LEADERSHIP

CONNECTIONS in the Smallest of

Moments.

19

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Three Variables, One Touch Point

20

The Other People

The Issue

The Leader

The Touch- Point

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The Action is in the Interaction

1

Approachable and

Aspirational

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The Touch Point Triad APPORACHABLE

How can I help?

How did it go?

1. LISTEN Intently

2. FRAME the Issue

3. ADVANCE the Agenda

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The Essential

Head

Logical

Heart

Authentic

Hand

Competent

Touch

ASPIRATIONAL

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Guiding Thought

AND

“TOUGH- MINDED”

“TENDER-HEARTED

GENIUS OF THE “AND” 24

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Leveraged effectively,

Touch Points can Help Turnaround . . .

• A personal relationship

• A work relationship

• The performance of a work team, department, division, enterprise

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YOUR STORY!

What’s  the  elephant  in your room?

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Your Story!

TODAY JANUARY MARCH JUNE SEPTEMBER 2014

Troubled

On-Track

On-Track

Even Better

27

Do you need a Checkpoint?

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Do you need a Checkpoint?

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ELEPHANT PREVENTION

CheckPoint measures one’s credibility as a leader - as experience by others

Competence in WHAT you do + Effectiveness in HOW you do it = Your Credibility Factor

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“One of the hardest tasks of leadership is understanding that you are not what you are, but what you are perceived to

be by others” Edward L. Flom

ELEPHANT PREVENTION

30

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Perception – Real or Imagined?

“We  measure  ourselves  by  our  intentions, other’s  measure  us  by  our  behaviors/actions”.

31

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Favorable Zone!

3.50 – 4.25

Report Page Two

CheckPoint 360º™

32

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* All Observer Ratings: All raters except self!

Executive Skill Set Summary

33

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* All Observer Ratings: All raters except self!

Executive Skill Set Summary

34

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Critical Skills Alignment Summary

35

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A Proven Path to Success

TODAY JANUARY MARCH JUNE SEPTEMBER 2014

Troubled

On-Track

On-Track

Even Better

36

Questions?

37

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Offer Slide – Poll 2 Would you like to remove the elephant from your room and

receive a free CP360? 1. Yes 2. No

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