elearning in health webinar june 14

eLearning in Health

New Efficiency? Better Care? Or electronic distraction?

Presented by

Marc Niemes (PulseLearning)

Michael Browning (Mayfield Education)

Webinar June 2014

217 June, 2014 marc.niemes@pulselearning.commbrowning@mayfield.edu.au

Format & Focus…….

• Webinar Structure

• Who we are/Who you are

• Market Insight & Challenges

• Seven common mistakes

• Engage or Enrage

• Build or Buy

• A way forward?

317 June, 2014 marc.niemes@pulselearning.commbrowning@mayfield.edu.au

Who we are?

• Marc Niemes, APAC Director

• Founded In Ireland, 15 years, Australia focused in Health Learning Capability

• Founding president elearningindustry association

• Winner Bersin, Deloitte Tech Fast 50, CLO, LearnX

• Platform and Tool agnostic

• People, learning, Technology

• Michael Browning, Deputy CEO & Director of Learning

• Mayfield, over 45 years in Health Education

• Diverse curriculum matched to Health, Learning and organisations

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Who are you…POLL

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Market Insights…

• 10% of GDP+ (USA is 18%, UK is 9.8%)

• $120 Billion or ~$5,500 per person

• 40% goes to Hospitals

• Cardio, Oral and Mental Health top 3 spends.

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Market Insights…

• 15% of total Australian workforce in Health

• ~70% of Hospitals recurrent spend is staff

• Health Workforce due to shrink, HWA 80,000 nursing shortage by 2025.

• Starting its digital revolution

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Health Learning Insights

• 80% of the elearning market is “Compliance Focused”

• Systems & Reporting (primary driver) to support Care.

• Training time windows shrinking, demands increasing

• Learning Audiences(s): Organisation (Admin & Facility Staff), Nursing, Specialists, Allied Health, Volunteers, Patients, Family, and their Associations,

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Story of 2

Health

Administration

Care Provision

& Capability

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Health Administration

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• Engagement

• Relevant

• Care

• Capability

• Compliant

• Competence

Care Provision &

Competence

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My Top 7 Lessons

1. Governance

2. You will never have all the answers

3. SoftLaunch (Science v’s Art)

4. One problem per project

5. Focus

6. Year 1: 80% Systems/LMS (where is content?), Year 2: 95% Content

7. Have Fun, can’t bore people to be engaged

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More Lessons…

• E learning is seen as ‘set and forget’ single solution

• All learners are the same and have the same level of digital literacy

• E learning products are a one stop shop. Learning is blended and includes elearning.

• Digital learning cannot replicate what is occurring in the practicalities of the real world of work

• Everyone who works in the health care sector will adapt quickly to elearning

• E learning is isolated from others and reality

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• The environment is not conducive to exclusive learning event

• The timing has to ensure core business can proceed

• Traditional learning tools have been seen to distract rather than compliment business needs

More Lessons…

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• Planning then Implementation

• Assessment of target groups

• Assessment of current learning- what currently exists

• Integration of learning approaches, modalities and materials

• Planned change accommodating anticipated consequences

To Be Successful…

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Simple Success Framework

Format Device

ContentContext

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What does success look like…

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Success in Care Sector

From ThisTo This...

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Quick Information Access

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Aligned to Values & Learners

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Who: Build or Buy

• To Build

– Is an Internal SME the best person to build Learning Content”?

• To Buy

–Too General?

– License Fees

• Both: buy foundational and build upon this.

• What should a course cost? POLL

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A representation of all users to be involved to ensure

• Saturation of staff

• HR capture

• Learning & Development capture

• Quality Systems capture

Who: should be involved

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• To shape learning of their future

• Ensure representation in the planning, design and delivery of learning solutions

• To be ambassadors for work integrated learning

• To consolidate bodies of knowledge which encompass the theoretical, practical and contemporary

Health clinicians are needed more than ever

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• Integrated to CPD and mandatory training requirements

• Integrated with personal electronic devices

• Can access real time resources

• Host synchronous and asynchronous learning

• Is personalised and supportive

• Support social aspects of learning

Health clinicians are needed more than ever

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What Tools?

• Those that can easily host blended learning

• Work on needed devices.

– Video

– Flash? Or not

• Those that can integrate with Organisational staff learning management systems

• That have reporting mechanisms as evidence of participation - analytics

• Those that can articulate with best practice guidelines and support internal/external policy

• Accommodate extranet log in

3417 June, 2014 marc.niemes@pulselearning.commbrowning@mayfield.edu.au

Next Steps….

• Send Link to presentation slides and Audio

• Select a project to start or analysis existing content/needs?

• Arrange for one of the current attendees to present their own solutions to the group in a few weeks time.

QUESTIONS AND MORE QUESTIONS

Marc NiemesPhone: +61 3 9018 5667

Mobile: +61 411 467 111

Twitter: @niemesm

LinkedIn: http://au.linkedin.com/in/niemesm

Email: marc.niemes@pulselearning.com

marc.niemes@elearning.org.au

Michael BrowningPhone: +61 3 98119021

Mobile: +61 488 278 988

Email: mbrowning@mayfield.edu.au

Web: www.mayfield.edu.au