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2018 ECG Economic Development Summit| April 16, 2018

Effectively Telling Your Community’s Story

Photo Credit: National Geographic Kids

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Agenda

Introductions

The Economic Development Landscape

Taking a Holistic Approach

Telling Your Story

Closing

Effectively Telling Your Community’s Story

Photo Credit: Jennifer Emery

Tony DeLisiVice President, Avalanche Consulting

Effectively Telling Your Community’s Story

National economic development strategists

Serving 100+ communities since 2005

Headquartered in Austin, Texas

85+ years of combined experience

Services

o Economic development strategies

o Labor shed analyses and talent alignment plans

o Custom research

o Marketing and branding services

o Organizational assessments

o HeadlightTM data portals

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Effectively Telling Your Community’s Story

C O N S U L T I N Gavalanche

StrategyMarketingAnalysis

VTNH

ME

MANY

PA

CT

NJ

DEMDDC

MI

OHINIL

WI

ND

IA

MO

AR

LA

MS AL GA

FL

SC

NCTN

KY

WVVA

ND

SD

NE

KSCO

WY

NMAZ

UT

ID

WA

OR

NV

CA

MT

TX

OK

RI

We are strategists for the nation’s top performing economies.

Economic Development Corp

w w w . B a s t r o p E D C . o r g

Effectively Telling Your Community’s Story

Agenda

Introductions

The Economic Development Landscape

Taking a Holistic Approach

Telling Your Story

Closing

Effectively Telling Your Community’s Story

Photo Credit: American Option Insurance

Competition is Extraordinarily High

50 states3,100 counties374 MSAs19,400 municipal governments

What is the top concern for businesses in your community?

Question

Effectively Telling Your Community’s Story

Talent is King

96%of Avalanche’s ED Index

Survey Respondents Reported an Increase in the Importance of Skilled Workforce

Effectively Telling Your Community’s Story

Changing Site Selection

Businesses still look at many factors -

• Geographic location

• Physical infrastructure

• Utilities

• Business climate

• Customer base

• Real estate

But Talent has risen to the top

US REGION

STATE

METRO

COUNTY

CITY

SITE

Traditional Site Selection Hierarchy

Effectively Telling Your Community’s Story

The Hunt for Workers

Effectively Telling Your Community’s Story

3%

7%

11%

'10 '11 '12 '13 '14 '15 '16 '17 '18

UNEMPLOYMENT RATE2010 – 2018

SOURCE: AVALANCHE CONSULTING / US BLS

You are not Alone

Effectively Telling Your Community’s Story

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SOURCE: AVALANCHE CONSULTING / EMSI

GEORGIAAVERAGE

UNEMPLOYMENT RATE – GEORGIA COUNTIESFEBRUARY 2018

Agenda

Introductions

The Economic Development Landscape

Taking a Holistic Approach

Telling Your Story

Closing

Effectively Telling Your Community’s Story

Photo Credit: Amber Rhea, Flickriver

Modern economic development must be holistic –

Effectively Telling Your Community’s Story

inclusive of every opportunity to make your community a more prosperous place for all residents and businesses.

Effectively Telling Your Community’s Story

We Can No Longer Operate in Silos

Talent + Education

Innovation + Entrepreneurship

Culture + Recreation

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Economic Inclusion

Infrastructure

Public Policy

Communications

Quality of Place

$ Affordability

Leadership

Expanding our Mission

BUSINESSATTRACTION

RETENTION &EXPANSION

ENTREPRENEURSHIP

Traditional ED

TALENT &EDUCATION

+ =

PLACEMAKING

Effectively Telling Your Community’s Story

Communication is Key

Effectively Telling Your Community’s Story

Internal & External

Agenda

Introductions

The Economic Development Landscape

Taking a Holistic Approach

Telling Your Story

Closing

Effectively Telling Your Community’s Story

Photo Credit: Brian Brown

How to tell your Story

Know Yourself

Effectively Telling Your Community’s Story

Know Yourself – Conduct an Honest Assessment

• Identify your strengths and weaknesses

• Inventory your assets

• Listen to your constituents

• Articulate your shared values

• Develop a common vision

• Set goals and metrics

Effectively Telling Your Community’s Story

How to tell your Story

Know Yourself

Collaborate

Effectively Telling Your Community’s Story

Collaborate – Working with your Partners

• Get out of your silos

• Build a common agenda

• Think regionally

• Utilize all your resources

• Be inclusive

Effectively Telling Your Community’s Story

How to tell your Story

Know Yourself

Collaborate

Communicate

Effectively Telling Your Community’s Story

Communicate – Creating Powerful Messaging

• Educate your community about economic development

• Advocate for specific investments and policy changes

• Market your opportunities to external audiences – including target industries and talent

Effectively Telling Your Community’s Story

Educate

• Listen to your constituents – And let them know they’ve been heard!

• Keep your community informed.

• Develop strong partnerships with your local media.

• Celebrate your successes – But don’t be afraid to discuss your challenges.

• Be transparent.

Effectively Telling Your Community’s Story

www.aaroregion.com

Effectively Telling Your Community’s Story

Austin Area Research Organization

Advocate

• Identify areas of collaboration.

• Share resources.

• Leverage the collective impact of your stakeholders.

• Use data to provide a non-partisan foundation for decision-making.

• Don’t be afraid to be bold and tackle issues.

Effectively Telling Your Community’s Story

www.columbuspartnership.com

www.blog.columbusregion.com

Effectively Telling Your Community’s Story

Columbus 2020

Economic developers have unique insight on how the many different facets of your community intersect to affect its

economic health.

Become the trusted resource for your community on these important issues.

Effectively Telling Your Community’s Story

Market

• Craft an authentic and inspiring brand identity.

• Utilize your data to uncover unique competitive advantages.

• Provide data that will help the site selection process.

• Share a common message across marketing materials and ambassadors.

• Develop strategic content and a channel plan.

Effectively Telling Your Community’s Story

Houston: The City With No Limits

www.thecitywithnolimits.com

Effectively Telling Your Community’s Story

www.desmoinesmetrodata.com

Headlight Data Portals

www.charlestonregionaldata.comEffectively Telling Your Community’s Story

Communication Planning

• Identify channels based on your target audiences.• Where are they located?• Where do they consume their news?• What social media platforms are they active on?• What people or organizations are influencers?

• Write content for each channel with your target audiences in mind.• Layer data into your advocacy and communications platform to add credibility.• Utilize benchmarks when applicable to help illustrate your point.

• Develop a calendar for each campaign.

Effectively Telling Your Community’s Story

Charleston

http://www.crda.org/

Effectively Telling Your Community’s Story

Questions?

Effectively Telling Your Community’s Story

Agenda

Introductions

The Economic Development Landscape

Taking a Holistic Approach

Telling Your Story

Closing

Effectively Telling Your Community’s Story

Photo Credit: Wikipedia

Thank you!

Tony DeLisiVice President, Avalanche Consultingtony@avalancheconsulting.com512.963.7057

Effectively Telling Your Community’s Story

2018 ECG Economic Development Summit| April 16, 2018

Effectively Telling Your Community’s Story

Photo Credit: National Geographic Kids

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