ecf europe 2016: messaging apps

SOMETHING IS GOING ON

Putting my

UX DESIGNERHAT ON

Welcome to TUI

Say hello to the GUI

Think of forms.

Forms sit on websites which work because of these other things called browsers.

This thing happened

messaging apps

Combination of text based and graphical interfaces

Messaging apps will be like browsers.

Forms? Websites?

Reimagined as conversations

A chat bot, that asks you for your postcode, puts you in touch with your

MP right within the messenger.

What does this mean for our work in 5 years from now?

How will this look like with voice?

THANKS

Hey!We’ve launched a campaign to get supermarket X to drop unsustainable product Y.

Want to join?

Yes, sounds interesting.

Ok, great - first of all you’d have to share your location so we can find your local supermarket

Yes, share GPSNo

Thanks. Which of these markets to you shop at frequently?

I usually go to market 2

Market 1 Market 2 Market 3

Ok, great! How will you contact them to help us win the campaign?