e16-0117 12/15/2015 cp412.03 genesis touch...

DP-DC1511.02

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GENESIS TOUCH TAB E

READINESS TRAINING

Honeywell

December 2016

Genesis Touch Tablet

• Getting Started

Overview

• Unpack Equipment

• Identify Devices

• Understand the Monitor

• Set Up the Peripherals

Agenda

• Touch Monitor

• Monitor Stand

• AC Power Adapter

• USB Extender

• Blood Pressure Monitor & Batteries

• BP Cuff

• Pulse Oximeter

• Scale & Batteries

Setting Up

Genesis Touch Tablet Designs1. Power button

2. Volume

3. Camera

Inactive buttons, usable or shown only when navigating password protected menus:

4. Return Key – Returns to previous screen, step or option. Use to return to Genesis Touch menus.

5. Home Key – If held down while behind password, use return key to go back (Not Used).

6. Recent Apps Key – Display recent apps, close apps or access task manager (Not Used).

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Getting Started with the TOUCH monitor

• Select the Settings icon on the touch screen.

The Settings Menu and Status

•You will see the following screen.

•Select the Status button:

Accessible from the Settings menu without a password, this menu allows you to check common tablet issues.

The signal strength bars increase in real time.

Signal Strength:

Use to quickly check the cellular and Wi-Fi reception on site in a patients home and move the tablet for optimal signal strength.

Status Screen – Signal Strength

Instant remote configuration retrieval with one touch:

The status of the retrieval displays in real time.

Use to retrieve a remote configuration on site without a password.

It is recommended to use this before making changes to the monitor and syncing with LifeStream.

The retrieval option is only available if there is a cellular or Wi-Fi connection.

Status Screen – Remote Configuration

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Adding & Pairing Peripherals

Adding and Pairing Peripherals

Adding

Pairing

Configuring Peripherals• From the General Settings screen, select Peripherals.

Peripherals Screen

•Select key to add a peripheral.

* If peripherals have already been added to this monitor, they will appear here.

Peripherals Menu

• Select the type of peripheral you want to add. Swipe up to scroll the screen to reveal more options.

• The first item we will pair is the Oximeter

•Select Device.

•The Acquisition

Schedule area appears:

Off: Peripheral not engaged.

Patient:

Results can be manually entered by patient.

Device:

Results will be captured by Genesis Touch monitor.

Pairing Peripherals: SP02

•Place the SP02 unit on a finger, and press the

power button on the device.

•Once the SP02 unit is on and reading, select No

Device Paired on the tablet.

*Verify that the device is charged prior to pairing.

•During pairing, the following screen appears as the

tablet searches for the SP02 device.

•Touch the box to select the oximeter to pair.

Notes: If no devices are found, you can touch the Scan button to rescan for an SPO2 device.

A Bluetooth pairing PIN is not required on newer monitors. If prompted for one, enter four zeros and select OK to continue. After pairing, check for a monitor upgrade.

• When successful, you will see a check mark in

the box along with the name and device number.

• Select the schedule you want.

• Select the key to return.

• Three Red Bars: The monitor is scheduled to initiate

readings for the peripheral on all scheduled times, on all

days this icon appears.

• One Red Bar: The monitor is scheduled to initiate

readings for only the first reading of the day.

• No Bars: No readings for this peripheral will be initiated

on this day during any scheduled reading time.

Understanding the Peripheral Schedule

• To add a blood pressure unit, select the key.

• Select Blood Pressure

• Identify the model of your BP unit. Some older

models pair differently

* Devices already added will appear here.

Pairing Peripherals: Blood Pressure

• Select Device

• Adjust the Schedule

A&D Blood Pressure Monitor, UA-767 PBT-Ci (shown below) follow the pairing directions in the Getting Started Guide to pair your blood pressure unit with your monitor.

• If you are unsure of the model, check to see that Ci shown below the Blood Pressure Monitor display, as indicated here:

• You don’t need to establish a valid blood pressure reading, or connect the blood pressure cuff in order to pair with this monitor.

Model UA-767PBT-Ci

• Verify you have 4AA batteries in the BP unit

• Press 3 seconds on the BP unit Start button until uPr displays &

release. Then quickly press /release to END (this clears the unit)

Pairing Peripherals: Blood Pressure (Ci)

• Back on the Tablet:

• Select No Device Paired

Pairing Blood Pressure

• Touch Start Pairing

• A window appears asking for your permission to continue pairing.

Select YES.

• Quick Press Start on the BP unit.

• It will begin inflation. The BP monitor will display ERR out, but this is

ok, it activates the BT signal.

• Pairing can take over 2 minutes to complete.

• When pairing is complete, a Pairing Succeeded message

appears.

• After pairing select:

• Select the key.

• A check mark appears to indicate successful pairing.

A&D UC-355PBT-Ci Scale

You’ll need:

• A&D Scale

• 4- AA Alkaline batteries

• Tray (use if floor is carpeted)

• Instruction Manual

Parts of the A&D Scale

• Insert Batteries Into Compartment & Close the Cover

• Hold the on/off Setting Switch

Scale set-up

Pairing the Scale

• Press & hold the ON button, on the scale

• You should hear one Beep & “unit” will be displayed

• Release when you see “Pr” displayed

• Press the button once more & the scale will BEEP twice

• You will see END displayed

Pairing the Scale

• Select your Scale Type: A&D /HomMed/ or NCI Technology

Pairing the Scale

From General

Settings:

• Select Peripherals

• Select the Plus

• Select Scale from

the list

• Select Device (see

screen shot)

• Select-”No Device

Paired” check box

Bluetooth Pairing

Bluetooth Permission

Bluetooth Request

Bluetooth Pairing

• Step on the Scale now to activate the pairing

Bluetooth Pairing

Scale Display Symbols

Scale- Battery level

Displays in the Equipment list-Scales

Patient-Entered Peripherals

• Patient-entered vital signs may

also be scheduled.

• Good option for patients who

choose to use their own devices.

Manual Entry Interface

Ranges:Blood Oxygen: 70 - 100%Systolic BP: 50 - 300mmHgDiastolic BP: 20 - 150mmHg

Must be lower than SystolicHeart Rate: 30 - 300bpmWeight: 50 – 999.9lbsTemperature: 90 - 105.0 FBlood Glucose: 20 - 600 mg/dlINR: 0.7 - 7.5PEF: 15 - 999 l/minFEV1: 0.15 - 9.99 liters

• Select the peripheral first and then touch Edit:

• Touch the Paired to check box:

• Select Yes:

Un-Pairing a Peripheral Device

Enable/Disable Spoken Vitals

• General Settings, touch Device

• Touch Spoken Vitals

- A check mark indicates that spoken vitals is enabled.

- No check mark indicates that spoken vitals is not enabled.

• Select the key

Emphasis on Education

ALL EDUCATION.

SCHEDULED

EDUCATION

All Education is configured in the

“Advanced Settings” tab; it is

configured to be either “ON or

OFF”

Prior to Home Installation

• Verify the correct size of the patient BP cuff

• Follow BP monitor exhaust adjustment instructions if moving to a

small cuff.

• Gather Installation paperwork, including:

- Home Telehealth Monitoring Acknowledgement & Agreement

- Monitor Installation form

- Health Monitor Instructions for Patients

• Verify Connectivity

- Verify cellular or Wi-Fi connectivity from the Status Screen

• Keep Connected to electricity.

• Retrieve Configuration

Installing in the patient home

• Review the Patient Instructions and Collect Signatures

• Patient Demonstrates -Completes Set of Vitals

• Call your Life Stream Clinician- verify the biometric readings were

received.

Installing in the patient home (Cont.)

Wrap up

• Questions?

You will be notified via email of any

Genesis Touch monitoring software

updates.

• Resources:‒ The Honeywell website has all the resources

we have referenced, including these slides:

‒ https://www.honeywelllifecare.com/lifestream-

services/clinical-support/

If you have not registered, do so today as this

is only available to our current customers

‒ The Genesis Touch manuals, guides and

videos are all available at the website

‒ Contact your clinical consultant for more info.

Customer Service

1-888-353-5404

• Don't hesitate to call. We're here for you 24/7

- There is no charge for calling Technical Support

- Many problems can be resolved during the call.

- Call 1-888-353-5404 and Dial 1 for Technical Support

• Tips When Calling..

- Call when you first sense that you may be spinning your wheels.

- Be Prepared. We’re probably going to ask for the serial number of the

monitor and/or the peripheral that is misbehaving.

- We may ask you to do something you’ve already tried (like turn it off and

back on.) Sometimes we need to get the equipment back to a known

starting point to troubleshoot most efficiently.

- It is very likely we have seen your issue before and know how to

approach a problem you might run into.

Troubleshooting

• Genesis Touch updates are easy to install with the push of a button

whenever a monitor is not in use by a patient.

• Keep up with what’s new in Genesis Touch v3.2.3

- Minor performance enhancements are worked into each Honeywell-

tested Genesis Touch software release.

• A regular upgrade schedule ensures monitors are secure and have

the latest functionality.

• Check for upgrades in the office, using WiFi, before the next

installation.

Genesis Touch Upgrade Cycles

Performing a Genesis Touch software upgrade:

• Go to Settings:

• Select General:

• Enter password 4237 and select the forward button.

• Select the Download button: Select download again.

• A download will begin if your monitor is eligible:

• If you disconnect, select Download again to resume.

Upgrading Your Monitor

Questions

I have a mix of old and new equipment. Are all old peripherals compatible?

Genesis Touch (A1, A2) is compatible with older Honeywell-approved patient monitoring peripherals. The pairing procedures may be different, and the blood pressure unit is a good example. The Genesis Touch Getting Started Guide is your source for understanding pairing procedures.

If you have an A0 monitor, then you are unable to upgrade Genesis Touch software. Upgrading supports connectivity to new peripherals like the Contec CMS50E spO2.

What is in a Glucometer kit?

You may order either a Bayer or J&J Wireless Glucometer Kit from your sales representative. A kit includes a Bluetooth adapter, a folded card of patient instructions and a card that links you to a website to access installation information.

Order the glucometer from the glucometer manufacturer (preferably all from the same source), and test that the glucometer pairs successfully prior to deploying.

Purchase two AAA batteries per glucometer adapter. It is recommended to use a high-capacity battery type. Always change batteries before redeploying.

Questions

Which cellular provider works with the Genesis Touch?

Verizon Wireless provides cellular service if a Wi-Fi service cannot be used at the monitoring site. If using video it is preferred to purchase an expanded cellular data plan from Honeywell due to improved quality and reliability this can provide. Go to our Customer Service website for a link to a Verizon cellular coverage map:https://www.honeywelllifecare.com/customer-service/

How far may peripherals be placed from the Monitor?

Up to 30 feet away as long as there aren’t walls or other things in between the monitor and the peripheral. Consider the patients’ ability to get to the peripherals and place in a convenient place, with all peripherals near the monitor. Since the monitor screen remains lit as a clock, it is preferred to place the monitor wherever a patient may check the time frequently, such as the kitchen table.

I’ve disconnected the Contec oximeter as indicated, but how long should I expect the battery to last?

According to the manufacturer, a charged battery will last up to about 300 readings when fully charged, or for approximately 10-months of daily readings. Leaving the oximeter plugged in and charging may harm the battery life.

How do I identify monitor version numbers in LifeStream?

Select the Equipment List in LifeStream’s navigation bar. Then reference the

Revision, Model and Serial Number columns. From a central location, this

method helps quickly ID monitors that are turned on and connected to

LifeStream.

I don’t see the Education or Video Buttons on the home screen?

If questions with educational information for the patient have not been chosen,

the Education button will not appear. To enable All Education browsing for

patients on a A1, A2 monitor select Advanced then All Education. The Video

selection is also available in the Advanced setting.

Follow the directions in the post-installation checklist of the Genesis Touch

upgrade instructions to perform a test video visit prior to using the monitor for

video visits. Instructions for entering a meeting identifier are also in the Getting

Started Guide.

Questions

Additional Information• Be aware that Bluetooth pairing can be lost on the new A&D Blood Pressure

monitor (UA-767 PBT-Ci) if the patient holds the button too long (about 5 seconds), or it is inadvertently pressed during transit.

• Other than approved Honeywell peripherals, it is not recommended to have many Bluetooth devices in one room.

• If the tablet has been on the shelf for a while, test the communications before taking it to the patient’s home. If it doesn't transmit, contact Tech Support with the serial number of the tablet for a reset of settings on the Verizon network.

• If one of the volume buttons is inadvertently held down when powering up, the monitor will go into a System Recovery or Boot screen. Follow the on screen instructions to either restart or cancel or call Tech Support. This is most likely to happen if you use an external case on the tablet.

• If the monitor gets through the boot process, but does not automatically launch the Genesis Touch application, try restarting the monitor. If unsuccessful, call Tech Support

• Genesis Touch monitor with:

‒ Blood Pressure device

A&D UA-767PBT-Ci

- SpO2 (Oxygen)

Contec brand wireless oximeter

‒ Scale BT wireless

A&D UC-355-PBT-Ci

Reference Guides:

‒ Genesis Touch Health Monitor Instructions for Patients (P4915EN)

‒ Genesis Touch Getting Started Guide, User Manual (P4910EN)

‒ Genesis Touch User Manual (P4920EN)

‒ Genesis Touch-Taking Vital Sign Measurements Instructions for User

(P4920EN)

Resources to have on hand

New Genesis Touch Samsung Tab E Hardware

• The 2016 Tab E Serial Number begins with A3

• Front camera resolution is improved from 1.3mp (Tab 4) to 2mp

• Slightly faster processor, from Quad-core 1.2Ghz to 1.3Ghz

• Black bezel, keys on bezel light up when screen is actively engaged

• A white power cord plugs into the left side of the monitor

• Comes with Android 6.0.1 (SW: 3.2.4) [Genesis Touch 3.2.3 features for Android 6.0]• Access the MFG Manual Here:

http://downloadcenter.samsung.com/content/UM/201603/20160303033403665/VZW_SM-T377V_TAB-

E_EN_UM_LL_5.1_FINAL_AC.pdf

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Appendix

A&D Scales

A&D 321PBT (click to go to A&D scale page)

• Press blue button to turn on, automatic off.

• Order from Honeywell

• 450 lb weight capacity

• 12.3”x12.6”x1.4”

• Includes four attachable feet for carpet use, optional

carpet tray through A&D.

A&D 355PBT-Ci (click to go to A&D scale page)

• Step on – instant on, automatic off.

• Order from A&D: http://www.andonline.com/

• 550lb weight capacity

• 14”x16.4”x1.5” – larger size

• Comes with carpet tray

• Displays measurement in 10ths while the Genesis

Touch displays full/half units.

What’s New: Genesis Touch v3.2.3Collect Additional Biometrics• Collect an expanded range of biometric data manually

for a more complete view of patient health.

• Peak Flow, Blood Glucose and INR have now been added with manual entry;

• This is in addition to: Blood Oxygen; Heart Rate; Temperature; Weight, Blood Pressure

• An additional scale, the A&D UC-355PBT-Ci, features automatic on/off, a wider surface area for stability and a 550lb limit.

Expanded Diabetic Support• Automatically send glucose readings to the Genesis Touch

through wireless connectivity to the most widely used glucometer brands:• Bayer• Johnson & Johnson• Entra Health Systems myglucohealth

• Diabetes-specific education and question sets assists clinicians with evaluating their patients’ health and helps individuals better understand their diagnosis.

Fuze Video Visit Support• Fuze is easier to use with minimal patient interaction.

• Android software enable the following during a video visit, like:

• Application Sharing

• Content Sharing

• Maintain an upgrade cycle to take advantage of all of the latest video visit features.

Learn more: https://support.fuze.com/hc/en-us

General Settings: Schedule Readings

• Select General from the Settingsscreen:

• Enter the password 4237.

• Select the Forward arrow.

Scheduling Days and Times of Readings

• You have the ability to set up a

schedule for vitals collection.

• Select the Plus Sign.

• A default schedule appears and

you have the ability to edit.

• Select Change Time to set the time of day for readings.

• Select the days for which you will set up a scheduled time.

Check All: All days are selected

Check days: Allows daily customization

• Enter time for vitals/ biometric

collection.

• Select:

• The Edit Schedule screen appears

showing changes.

• Select:

•Select Schedule.

• Select the key to add more reading times.

• Select the key to return.

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