e-learning outsourcing - making the right beginning

E-learning Outsourcing

E-learning OutsourcingMaking the RightBeginning

A Few Bar Charts

12%

11%

10%

9%

8%

7%

6%

5%

4%

3%

2%

1%

0%

Business Impact of Outsourcing

6.9%

4.0%

6.6%

9.8%

6.7%

11.0%

42% betteerPerformance

48% betteerPerformance

64% betteerPerformance

SG&A growth(lower is better)

Operating incomegrowth

EBTgrowth

Growth rates for non-outsources

Growth rates for outsources

Source:2009 Business impact of outsourcing: a fact-based analysis, IBM

we see that outsourcing helps.So

But, how do you select?

THE RIGHT outsourcing partner for your eLearning project

Where do you begin your search?Where do You begin

yoursearch?

Well the Internet is the ideal place to look out for the right

eLearning vendor

The websites of companies offering eLearning services

Check out

In these websites, you need to look at:

1) Experience

2) Team Profile

3) Thought leadership

4) Clients services

5) Samples/Prototypes

6) Case studies

7) Testimonials

Experience

Experience is the most critical

aspect in the selection of an

eLearning vendor.

I am sure you wouldn’t like to sign a deal

with a novice

It’s better to choose a vendor who has grown with eLearning

It’s better to choose a vendorwho has grown with eLearning

TeamProfile

The profiles of the team members of the vendor

Check out

See whether they have experienced

and qualified Instructional designers and people with expertise in rapid authoring tools. Also, you need to see that the vendor has a capable team of

technology professionals.

After all, it is people who execute your eLearning project.

Verify whetherThe top brass of the company have a solid background in training

As they comprehend your needs better

Thought Leadership

See if they contribute to the larger online training community

Do they have

Thoughts about developments in the domain?

Blogs

Where they share their experiences

&

Do they have

Thoughts about developments in the domain?

Blogs

Where they share their experiences

&Remember that learning technologies constantly evolve and it is important to be fully aware of them

See if they share resources You get

to know a lot about the company’s

expertise through their resources

Client Services

Who

Whatare the services provided to them?

are their clients?

See if they have helped companies in your domain

If they have helped companies in your DomainSee

If they have dealt with

companies

Check out

located close to

you.

This will help you enquire about

The vendor’s infrastructure

And competencies.

Samples/Prototypes

Nothing’s better than having a first hand feel of the vendor’s product.

So, see if they provide samples

of online courses

Some firms display samples

categorized on the basis of the type of

training, industry and the tool with

which they are developed.

Case-studies

Check whether the vendor’s website contains case studies of clients

Nonetheless, you get a fair idea of how the

clients’ requirements were approached.

Testimonials

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

Pete Blackshaw (Author)

Look at for client testimonials

on the vendor’s

WEBSITE

You many not find

the names and contact details of

Clients

But, the vendor will provide

them if you ask

But, the vendor will provide them if you ask

If he has nothing to hide

To recap

a) The Internet is the best source to start with your search

b) The things you need to look at on the vendor’s website

We have seen:

Experience

Profile of the team

Thought Leadership

Client services

Samples/Prototypes

Case-stidies

Testimonials

These aspects help you

take an informed decision

These aspects help you take an informed decision

And, informed decisions are often the best decisions

wait a moment Hey,

Here is a small goodie

Wish you a successful search!