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Dynamics 365 Pricing &

Licensing (Part 3)

17th March 2017

Available Dynamics 365 licensing trainings

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Dynamics 365:A Licensing Update

Louise Ulrick

Licensing School

© Copyright Licensing School 2017. All rights reserved. No part of this material may be reproduced without the prior written permission of the copyright owner.

Dynamics 365

Where We’ve Come From…

Enterprise

Task

Self-Serve

Device

Enterprise

Professional

Basic

Essentials

Employee

Self Service

AX ONLINE CRM ONLINE

MDM

PfM

MSE

PSA

FS USDISH

Dynamics 365 Enterprise Licences

Field ServiceSalesCustomer

ServiceProject Service

AutomationPowerApps

Where did they go?

Microsoft Social Engagement

• Functionality included in Plan 1 Apps

Microsoft Dynamics Marketing

• Existing MDM customers can use the product until the end of their subscription

• No sales to new customers from 1 November, 2016

• Recommendation to use Adobe Marketing Cloud

Parature, from Microsoft

• No end of renewals defined for existing customers

• No sales to new customers from 1 November, 2016

Interactive Service Hub

• Functionality included in Team Members licences

Unified Service Desk

• Functionality included in Sales and Customer Service Apps

SMB Offer for New Customers

The Offer• Enterprise Edition:

• Sales + Customer Service: $65

• Sales: $40

• Team Members: $5

The Dates• NOW to the launch of Dynamics 365 for

Sales, Business Edition/Dynamics 365 for Customer Service, Business Edition

The Limits• Seat maximums:

• 50 for Sales + Customer Service

• 25 for Sales

• 150 for Team Members

The Rules• Only available through CSP

• Renewable for up to 3 years

• No tiered pricing

• No dual-use rights

Dynamics 365 for Sales, Enterprise edition (SMB Offer)

Dynamics 365 for Sales and Customer Service, Enterprise edition (SMB Offer)

Dynamics 365 for Team Members, Enterprise edition (SMB Offer)

PowerApps and Flow

Dynamics 365 Enterprise Licences

Field ServiceSalesCustomer

ServiceProject Service

AutomationPowerApps

Connect to

Common Data Service

or existing systems and

data sources

Microsoft PowerApps is a service for creating and

using custom business apps across platforms

Build apps, forms, and

workflows without

writing code

Publish apps

instantly for web

and mobile

Top FAQs and their answers10

1 2 3 4 5 6 7 8 9 10

1

2 3 4 5 6 7 8 9 10

How does SA renewal work on CRM Server CALs?

SA Migration Rights

Page 18, December 2016 Product Terms

1

2 3 4 5 6 7 8 9 10

How does SA renewal work on CRM Server CALs?

2

3 4 5 6 7 8 9 101

Are there downgraderights for the server installation rights?

Licensing Dynamics 365 On-Premises

Per User Per Device

Team Members CAL

Sales CAL

Customer Service CAL

2

3 4 5 6 7 8 9 101

Are there downgraderights for the server installation rights?

2

3

4 5 6 7 8 9 101

Can I buy a single Dynamics 365 CAL and get the server installation rights?

2

3

4 5 6 7 8 9 101

Can I buy a single Dynamics 365 CAL and get the server installation rights?

2 3

4

5 6 7 8 9 101

Do I get server installation rights with Dynamics 365 USLs?

Dynamics 365 On-Premises Use Rights

On-premises

Licensed

with CALs

Licensed

with USLs

2 3

4

5 6 7 8 9 101

Do I get server installation rights with Dynamics 365 USLs?

2 3 4

5

6 7 8 9 101

Where do you get the licence keys for Dynamics Server?

2 3 4

5

6 7 8 9 101

Where do you get the licence keys for Dynamics Server?

2 3 4 5

6

7 8 9 101

Can I mix CRM Online and Dynamics 365 licences on the same tenant?

2 3 4 5

6

7 8 9 101

Can I mix CRM Online and Dynamics 365 licences on the same tenant?

2 3 4 5 6

7

8 9 101

Can a CRM Online customer upgradetheir instances to Dynamics 365?

http://bit.ly/2mUbmZ8

2 3 4 5 6

7

8 9 101

Can a CRM Online customer upgradetheir instances to Dynamics 365?

2 3 4 5 6 7

8

9 101

Can an EA customer use a Qualified Offer in CSP?

Transition Pricing

• Existing CRM Online Customers at 31 October, 2016 are

eligible for transition pricing to Dynamics 365 at renewal

• Discounts between 20% and 50%

• Look for the “Qualified Offers”

• EA: Dyn365EP1 ShrdSvr ALNG SubsVL MVL QlfdOffer PerUsr

forCRMOLBsc

• CSP: Dynamics 365 Enterprise Edition Plan 1 for CRMOL Basic

(Qualified Offer)

• Plan 1 usual price: $115, Transition Price: $57

OCT 2016

31

2 3 4 5 6 7

8

9 101

Can an EA customer use a Qualified Offer in CSP?

2 3 4 5 6 7 8

9

101

Do From SA and Add-on USLs count towards Tiered Pricing?

2 3 4 5 6 7 8

9

101

Do From SA and Add-on USLs count towards Tiered Pricing?

2 3 4 5 6 7 8 9

10

1

When does a Pricing Tier changein an EA?

Tiered Pricing

What is it?• Pricing with discounts available as the number of licences

increases

Availability• Available for Team Members and Plan 1 SLs

• EA, MPSA and CSP

• Each pricing tier is a different SKU

Rules• The first order which would take the total number of licences into

the next Pricing Tier is all charged at the new Pricing Tier

• EA customers may reduce the lower tier licences at Anniversary and order the total number at the better Pricing Tier

2 3 4 5 6 7 8 9

10

1

When does a Pricing Tier change in an EA?

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