duncan gerrard director of international sales an operational view (not technical ) apd...

Duncan GerrardDuncan GerrardDirector of International SalesDirector of International Sales

An Operational ViewAn Operational View

(Not Technical )(Not Technical )

APD CommunicationsWWW.APDCOMMS.COM

APD COMMUNICATIONS

The use of Data as an Integral Part of your TETRA Solution

Speech

• Do not underestimate the simple value of digitised secure speech

• Clear• Unnecessary traffic eliminated• Just cutting out repeats and

simple requests

What is it?

Why Data?

Key figures

• On average Patrol Officers spend 43% of their available time in the police station.

• Up to 25% of their time is described as “dealing with information”

• An officer returns to the station an average of 1.7 times during a tour of duty.

Source: UK Home Office “Diary of a Police Officer”

Key Findings• Users like having information when and where they

want it

• Machines need to fit both users and situations and the synergies between them

• Users accept limitations if they are known and stated at the outset

• People understand the idea of a better way of working – and may accept it more than something seen as ‘revolutionary’

• This is a change in the organisation and, as such, needs to be managed like any other change process

• The generic ‘business case’ is not enough on its own as it is targeted at a single constituency

• Robustness is a key to perceived efficiency and effectiveness

Policing Bureaucracy Taskforce

• “By deploying remote access solutions, the time spent in the police station by patrol officers could be reduced by 30 minutes in every eight hour shift”

• This saves over 5m hours per year = 3,243 officers!

• plus…a potential saving of £2.6m pa on desktop computers.

But the real benefits come from…• Enhanced effectiveness

• More visible policing

• Increased Efficiency

• Improved Responsiveness

• Improved Staff safety

• Increased Officers Visibility

Integration in the Intelligent Vehicle

Systems based around an in-vehicle Mobile Data Terminal (MDT)

Automatic Resource Location

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TETRA SDS TETRA SDS

Networks

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INCA GPS Gateways Radio GPS Gateways

INCA GPSProcessors

Radio Terminals with GPS

IntegratedResourceLocationSystem

LocationDatabase

"ThirdParty"

Interface

ReportGenerator

Reports

GSM

EXAMPLES

Book On/Off

Status

Checks

Location

Updates

Availability

ROUTINE

It is about…

Different events are generated in response to...

• Total visibility of any of the workforce 24/7 - Peace of mind for the mobile worker

• Increased protection to lone workers by using vehicle location/panic buttons

• Verification tool in cases of discrepancies

• Historical data securely stored can be used to benefit both the Mobile worker/Management at any point in the future i.e. accident claims from the public

• The nearest mobile worker can be allocated to a job

• Reduce travelling time and optimise use of resources.

• First step to utilising mobile technology

Many C&C applications address resources by callsign

Individual voice calls & text messages need to be addressed by officer “collar number”

Offi cerPC1004

Radio8100045

TETRA radios must be addressed over air by ISSI

Resource A1C1

In Airwave a numeric Radio User Specific Routing Number (RUSRN) identifies the officer uniquely

Aliasing hides radio specific details from external applications ...

What about the control room?

Book On/Off

Status

Checks

Location

Updates

Availability

For effective mobile operations...

Applications must be easy to use

Applications must be integrated

So….what about the client?

• Thick?• Thin?• SDS?• IVR?

The calculation

• "29% of uniformed Constables 'in-station' activity can be impacted by Mobile Data” – Airwave Benefits Analysis study

• 43% of a Constable's time may be spent in the police station - Diary of a Police Officer

• This means that five hours a week may be influenced by the use of Mobile Data (29% of 43% of 40 hours a week)

• The full economic cost of a 10-year Constable is £39,570, or £20 per worked hour

About APD

APD is a leading specialist provider of vehicle tracking and mobile information

solutions

helping the emergency services streamline their business operations and

automate manual tasks associated with officer management.

Customers in Emergency Services include: