driving business agility through business process optimization pdf

Driving Business Agility through Business Process Optimization

By Rasheed Adegoke

Content Business Agility: What is it? Key attributes of an Agile Enterprise How to build an Agile Enterprise Why Business Agility? Q&A

Business Agility: What is it?

Business Agility: What is it? In general, agility is defined as "the ability of a system to

rapidly respond to change by adapting its initial stable configuration (Source: Wikipedia)

Business Agility is the ability of a business to adapt rapidly and cost-effectively to changes in the business environment

Key attributes of an Agile enterprise

Key attributes of an Agile enterprise Business Agile Enterprises are characterized by the

following capabilities: Elasticity: ability to scale up/down capacity in response to

business demands Speed: ability to respond quickly to changes in the market

place and deliver new product/service Coordination: ability to align difference components of the

agile enterprise: processes, people, technology Balance: ability to balance the delivery of new innovation with

the maintenance of current operation so that transition are not disruptive

How to build an Agile Enterprise

How to build an Agile Enterprise

ELASTICITY Dynamic Technology Infrastructure

Adoption of virtualisation and cloud technologies

Smart-sourcing for support capabilities leveraging in-house and outsourced managed services

Rapid Application Development and Integration

Agile development techniques

Adoption of SOA (Service Oriented Architecture) for application integration

Business Process Management

Workflow automation and Workforce Management

Process Modeling and Management

Process Performance tracking and continuous improvement

SPEED

COORDINATION

BALANCE

Agile Business Actions/Initiatives required to build AgilityAgility Drivers/Enablers

Creating Dynamic IT Infrastructure

Source: VMWare

Rapid development & SOA Build around re-usable components Adopt loose coupling integration strategies Orchestrate via an Enterprise Service Bus layer

Image Source: Microsoft

Business Process Management

Source: IBM

Business Process Optimisation Stage 1:

Manual adhoc processes

Stage 2: Standardised process

flows

Stage 3: Automated workflows

with metrics tracking

Why Business Agility?

Why Business Agility?

Corporate Performance

Business Agility

IT/Process Agility

Increased an income line item from N90m for FY’09 to N1.56b in

FY’10

THANK YOURasheed Adegoke