do less with less transforming crisis to opportunity

Presented by:

• Glenn Oclassen, Jr.• Jon Lloyd

Sept. 23, 2009

#doless

Introductions

Glenn Oclassen, Jr., CEO, VMGIndustry Experience

•Director, Education Partner Programs, Salesforce.com•Director, North America Channel Readiness, Autodesk•VP, Corporate Development, GeneEd•Senior Director, Business Development, Headlight.com

Jon Lloyd, SVP Client Services, VMGIndustry Experience

•Director, Global Education, Websense•Director, Partner Readiness, Adobe•Director, Customer Educ & Enablement Services, Macromedia•Director, Education Services, eHelp

2©2009 VelocityMG

#doless

Tectonic shifts in our industry

Budget rationalization

Social Media

User-generated content

Cloud/SaaS computing

Learning Technology

as commodity

3©2009 VelocityMG

4

By doing less with less

Examine… Cull… Refine… Innovate… Scale5©2009 VelocityMG

How do I do less with less?

Business: Determine your actual purpose…

Content: Time to cull the herd…

Technology: Don’t use a sledgehammer to pound in a nail…

Obsolescence cycles: Plan to take out the garbage…

Standardize everything: ID in the templates, not the content…

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Purpose to Plan

Defined Purpose

Business Model

Goal Results

Data

Business Plan

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Content: it’s time to cull the herd

8

Simplify your technology

•Multiple LMS products•LCMS & content dev environments•Multiple content dev tools & methods•A room full of servers

•Standard content dev tools/templates•Standard delivery & tracking•Reporting integrations•Cloud/SaaS learning technology•Reporting tools

Complex processes required to serve technology

Simplified technology to servesimplified processes

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Plan to take out the garbage

•Know what is obsolete and when•Within courses•Across the curricula

•Map your content dev cycles to your product cycles•Regularly cull the obsolete content•Do not over-engineer any one course•Use reusable content templates for everything

•Build ID into the templates•Build all content as components

Account for obsolescence in everything that you do

10©2009 VelocityMG

Standardize everything you do

Standardization requires• No ‘homebrew’ development models• Reusable templates, methods, processes, and media• Just-in-time assembly rather than finish carpentry• Standardized goal setting, scoping, design, dev, and delivery• Vigilance on scope creep- hold everyone accountable• Fixed bid for outsourced projects

Standardization delivers•Speed•Scale•Simplicity•Disposability•Re-use and re-purpose

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Equation: doing less with less

Net Annual Scope = (defined purpose – content/training outside of purpose)

Social Learning = (user-generated content + knowledge communities)

Net annual Scope (purpose - stuff outside of purpose)

Extraneous development & delivery technology

Simplified/standardized processes, tools & templates

Planned obsolescence cycles

Social Learning

Smart outsourcing for the remainder

Doing Less with Less 12©2009 VelocityMG

Social learning is more than cool

Social Learning = user-generated content + knowledge communities

(a derivative of social media, applied to a learning or user community)

Social Learning helps your organization•Cut development costs•Leverage informal networks•Aggregate existing content and resources•Identify SME’s and champions•Source gap content and tools•Deliver a complete learning environment

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Users generate a lot of content

User generated

content to fill the gaps

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Make knowledge a destination

Knowledge Communities

Categorized resources

User-generated content & cloud tags

Social media

interaction

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“Smartsourcing” for the core

Content and Tech resourcing

User SME cloud + learning outsourcing

Partnerships

- shared risk and/or

revenue

Business analysis

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How does Smartsourcing work?

Budget requirements

Smartsourcing business analysis

Eliminate what I don’t need

Do what is left for less

(fixed bid)

Learning Outsourcing requirements

analysis

Do what I do now for less

Smartsourcing requires standardization, tight project scope, and a willingness to think about your business

17©2009 VelocityMG

Less with less = more value

• Use budget constraints as the catalyst for innovation

• Eliminate what you don’t need

• Simplify and standardize

• Measure everything against your goals

• Social learning is cool, but it also can be leveraged

Run your organization like a business (because it is…)

18©2009 VelocityMG

Thank You! Questions?

To learn more: www.velocitymg.com

VMG blogs: http://velocitymg.com/category/explorations/

glenn@velocitymg.com jon@velocitymg.com

19©2009 VelocityMG