discharge appointment scheduling how to use starpanel to request discharge appointments via message...

Discharge Appointment Discharge Appointment SchedulingScheduling

How to use StarPanel to request How to use StarPanel to request discharge appointments discharge appointments

via via Message Baskets and StarFormsMessage Baskets and StarForms

This is how a patient’s information appears in Star This is how a patient’s information appears in Star PanelPanel

Select the “Forms” tabSelect the “Forms” tab

Click on “VUH Discharge Appointment Request”Click on “VUH Discharge Appointment Request” (in the (in the BLUEBLUE font) font)

First time users will need to search the Form by typing Discharge next to search title and clicking the box to the left of the form. Next click Refresh in the upper right corner. This saves the form as a preference.

First time users will need to search the Form by typing Discharge next to search title and clicking the box to the left of the form. Next click Refresh in the upper right corner. This saves the form as a preference.

The VUH Discharge Appointment Request Form The VUH Discharge Appointment Request Form appearsappears

Type in the name of the Attending MD in the blank Type in the name of the Attending MD in the blank marked “Ordering Attending Provider” marked “Ordering Attending Provider”

(Dr Tulipan in this example)(Dr Tulipan in this example)

Click on “Add Data” to request an appointment Click on “Add Data” to request an appointment

A set of blanks will appearA set of blanks will appear

In the blanks type in the ordered appointment In the blanks type in the ordered appointment information.information.

It is MOST helpful to indicate if the patient had It is MOST helpful to indicate if the patient had surgery in the “Comments” section.surgery in the “Comments” section.

Click on “Save Only this Part”Click on “Save Only this Part”

Your request is saved to the form. Your request is saved to the form. Press “Modify” to make corrections.Press “Modify” to make corrections.

Click on “Add Data” to enter another Click on “Add Data” to enter another appointment or radiology visitappointment or radiology visit

Once again, a new set of blanks appear.Once again, a new set of blanks appear.

Type in the next appointment needed (radiology in Type in the next appointment needed (radiology in this case).this case).

Click here to acknowledge the Radiology order in Wiz

Use the “Comments” section for special instructions Use the “Comments” section for special instructions (“with and without contrast” or (“with and without contrast” or “before appt. in Neurosurgery”)“before appt. in Neurosurgery”)

Also use the “Comments” section to indicate when the Also use the “Comments” section to indicate when the appointment is with a appointment is with a

provider provider OTHER THAN the attendingOTHER THAN the attending(Dr P Russell in this case)(Dr P Russell in this case)

Remember to always click on “Save Only This Part” Remember to always click on “Save Only This Part” to save the information.to save the information.

All appointments requestedAll appointments requested

Enter the contact numbers for the patient. This is CRITICAL if Enter the contact numbers for the patient. This is CRITICAL if Central Appointment Scheduling needs to reach the patient after Central Appointment Scheduling needs to reach the patient after

discharge. discharge. (if patient is going to a Nursing home or a relative’s house, (if patient is going to a Nursing home or a relative’s house, please put this number in the “Primary Contact #” blank.)please put this number in the “Primary Contact #” blank.)

After entering ALL of your requests, Click on After entering ALL of your requests, Click on “Save this to StarPanel”“Save this to StarPanel”

NOTE: Clicking “Save to StarPanel” saves this FORM to Star NOTE: Clicking “Save to StarPanel” saves this FORM to Star Panel Panel

It does NOT send your request to Central Appointment It does NOT send your request to Central Appointment Scheduling.Scheduling.

Another step is required to SEND your request.Another step is required to SEND your request.

Click “OK” to finalize formClick “OK” to finalize form

A message is automatically generated A message is automatically generated with the request form attachedwith the request form attached

To send your request, click on To send your request, click on ““CentralApptSchedulingCentralApptScheduling””

Central Appointment Scheduling would prefer this box be blank. Central Appointment Scheduling would prefer this box be blank. This makes the message rise to the top of Cent.Appt.Sched’s This makes the message rise to the top of Cent.Appt.Sched’s

message listmessage list

If you need to add information, please make the first If you need to add information, please make the first character an asterisk. character an asterisk.

This will also make your message go to the top of This will also make your message go to the top of Central Appointment Scheduling’s list.Central Appointment Scheduling’s list.

Do Do NOTNOT click on any of these options click on any of these options at this timeat this time..Clicking an option will Clicking an option will Save Save the request to the pt.’s the request to the pt.’s

chart, but chart, but WILL NOTWILL NOT send your request to send your request to Central Appointment Scheduling.Central Appointment Scheduling.

What messages look like in Central Appointment Scheduling’s What messages look like in Central Appointment Scheduling’s Basket. Basket.

Notice Sneezy is at the top because you left the message blank! Notice Sneezy is at the top because you left the message blank!

(this will make it faster for Central Appointment Scheduling to (this will make it faster for Central Appointment Scheduling to find it!)find it!)

These questions have the These questions have the same Answersame Answer

►OH NO! I sent my request and now OH NO! I sent my request and now there is a change! What do I do?there is a change! What do I do?

►The patient has been discharged. The patient has been discharged. What do I do?What do I do?

►The ambulance is on the way. I really The ambulance is on the way. I really want to let Central Appointment want to let Central Appointment Scheduling know. What do I do?Scheduling know. What do I do?

Msgs?Msgs?► Use this function to get that request back to:Use this function to get that request back to:

add informationadd information

indicate a changeindicate a change

indicate dischargeindicate discharge

Open the patient’s chart in StarPanelOpen the patient’s chart in StarPanel

Click on Msgs?Click on Msgs?

This will show any ACTIVE messages. This will show any ACTIVE messages. Click on the Date/time to open the request.Click on the Date/time to open the request.

You have your request back!You have your request back!

Write your message in the white box Write your message in the white box (Don’t forget to start with an asterisk)(Don’t forget to start with an asterisk)

Here is how your message looks to CAS. Here is how your message looks to CAS. (Good thing you remembered the asterisk!)(Good thing you remembered the asterisk!)

When the request is returned, copy down the When the request is returned, copy down the information for the patient. Now save this request to information for the patient. Now save this request to

the chart by clicking on “Appointment the chart by clicking on “Appointment communication”. communication”.

This saves the entire string to the patient’s chart.This saves the entire string to the patient’s chart.

Questions or Help??Questions or Help??

Contact Contact ► Jon Hamilton (Central Appointment Jon Hamilton (Central Appointment

Scheduling)Scheduling)Jon.hamilton@vanderbilt.eduJon.hamilton@vanderbilt.edu

Or 343-8862 if urgent.Or 343-8862 if urgent.

► Scott Simms RN (Systems Support Services)Scott Simms RN (Systems Support Services)scott.simms@vanderbilt.eduscott.simms@vanderbilt.edu

835-9848 if urgent835-9848 if urgent