digital transformation in public policy · 2019-07-18 · internal documents that the bank...

Digital Transformation in Public Policy

50 MillionCustomers

1 MillionSME Customers

3% of banking industry loans

are to SMEs and microfinance

99% of payment transactions

still cash-based

5% Digital

9% Digital

2017 2018 2019

20% Digital

70% Digital

97% Digital

Digital Engagement

√GOVERNMENT

FINTECHS

EUREKA

√

CORPORATE

BANKING AND FINANCE CAPABILITIES

TECHNICAL PARTNERCAPABILITIES

√

ABOITIZ GROUP/AFFILIATES

Digital Ecosystem

Application Program

Interface (API) Platform

Business Process

Automation (BPA) Platform

Security and Resilience

Business Process

Architecture

Data Architecture

Technology Architecture

Application Architecture

Risk Architecture

Enterprise ArchitectureBased on Banking Industry Architecture Network v. 7.0 (BIAN)

https://developer.unionbankph.com/

Application Programming Interface (API)

Network Operations Center

Security Operations Center

Business Operations Center

The Watchtower

Cybersecurity

Blockchain Inter-Rural Bank Payment Platform

Blockchain for Financial Inclusion

FSCE

Transactions recorded on a shared ledger in near real-time

Financial Supply Chain Ecosystem

Blockchain Initiatives

The country’s first gamified loyalty program

Award-winning Convergent App with Blockchain

XLOG is a cloud-based web application coupled with mobile apps for both

Android and iOS. Membership is free.

Blockchain for Security

The General Circular

internal documents that the bank

disseminates to its employees to

communicate policy and procedural guidelines and

regulatory requirements

This platform will enable users to

establish and prove their identity to be able to facilitate

transactions easily in a digital economy.

Digital Identity

Define

Measure

AnalyzeImprove

Control

Six Sigma

Straight-Through

Processing

Always Online

Secure

Our Objectives

Source:

*The Economist Intelligence

**Political and Economical Risk Consultancy (PERC)

***Doing Business Organization

Singapore Japan Hongkong South Korea Taiwan Malaysia China India Thailand Philippines Indonesia

Source:

*The Economist Intelligence

**Political and Economical Risk Consultancy (PERC)

***Doing Business Organization

Singapore Japan Hongkong South Korea Taiwan Malaysia China India Thailand Philippines Indonesia

Source:

*The Economist Intelligence

**Political and Economical Risk Consultancy (PERC)

***Doing Business Organization

Singapore Japan Hongkong South Korea Taiwan Malaysia China India Thailand Philippines Indonesia

2nd

39th

4th5th

13th

15th

46th

77th

27th

124th

73rd

Challenges

Integration to

Government

Computer

Systems

1Accuracy of Digital Information from Government

2Information

Security3

Challenges

API for Integration

Integration to

Government

Computer

Systems

1

An Application Programming Interface, or API, is a set of software instructions and standards that allows machine to machine communication—like when a website uses a widget to share a link on Twitter or Facebook.

What is an API?

Benefits of API in Government

Increase the reach of your services

Save time through automation.

Save costs by allowing third-party innovators

Speed product development

Build markets by improving government access

API Platform - Singapore

Services Available on this API

1. Property tax account balance check

2. Stamp duty calculator

3. Listing of GST –registered businesses

4. Listing of Allowable Income and

Expense for Self-employed Individuals

5. AIS Organization Search

6. e-Submission of Commission Income

Organization search

Inland Revenue Authority of

Singapore

https://www.iras.gov.sg/irashome/default.aspx

API Platform - Estonia

Services Available on this API

1. Salary

2. Remuneration of management board

member

3. Remuneration based on a contract

under the law of obligations

4. Sick pay

5. Payment of minimum social tax

6. Payment of taxable dividend

E-Estonia

https://e-estonia.com/now-you-can-pay-your-taxes-in-one-click/

Alternative Tax Payment: Made possible by API Platform – BIR & UnionBank

Bureau of Internal Revenue &

Unionbank of the Philippines

https://www.bir.gov.ph/

Services Offered

This additional electronic payment facility

was made to give tax payers a more

convenient option when paying their

taxes.

This was made possible by the BIR and

Unionbank of the Philippines and made

possible by API of Unionbank (BlueMix)

Challenges

Integration to

Government

Computer

Systems

1Accuracy of Digital Information from Government

2Information

Security3

Challenges

Data Governance

Accuracy of Digital Information from Government

2

Data governance is a set of processes that ensures that important data assets are formally managed throughout the enterprise. It ensures that trusted information is used for critical business processes, decision making and accounting.

What is Data Governance?

Artificial Intelligence

BlockchainCloud

ComputingInternet of

Things

Application Protocol Interface

Business Process

Automation

Master Data Management Data Quality Data Integration

Digital Strategy driven backed by Data Governance

Create/Collect UseStore Share Archive Destroy

Ensure Quality Data thru Input Controls

and Validation

Continuous Synch of Updated Customer Data on all Systems

Consolidated Data to eliminate redundancies

Readily Available Access for all Stakeholders

Data Quality

Master Data Management

Centralized Knowledge-base for

Data Consumers

Effective Campaigns & Promotions thru Clean

& Consistent Data

Regulatory (AMLC, Risk, Finance) & Management

Reporting

Modeling, Analytics, and Data Science

Enterprise Data CatalogBig Data Management

Data Lake

Data Vault

Cost-Effective Archiving driven by cloud-first strategy

Amazon AWSResponsible and

efficient disposal of sensitive information

Blancco

Promote a data-driven culture with the agility to respond to evolving regulations and business needsthru process alignment, digitization and automation.Data-driven Culture

Secure and auditable data access.Data Security and Data Privacy

Data Lifecycle Framework

Challenges

Integration to

Government

Computer

Systems

1Accuracy of Digital Information from Government

2Information

Security3

Challenges

Blockchain for Government

Information

Security3

an open, distributed ledger that can record transactions between two parties efficiently and in a verifiable and permanent way

What is Blockchain?

World Governments and their Blockchain

1. Healthcare Data Over Blockchain in collaboration with Alibaba

2. Blockchain Logistics Platform by China Federation of Logistics and Purchasing with Tencent

CHINA

1. Blockchain Office and Sandbox

2. Decentralized Lottery for gambling by Qanta

ISLE OF MAN

1. Government Services on a blockchain. Anti-corruption and misuse e-government platform

ESTONIA

1. Virtual Twin, Anti-Counterfeiting Solution on a Blockchain. Created by Cryptomice for EU.

European Union

1. Health Data on a Blockchain by IBM Watson and the FDA of USA

2. Blockchain to protect data collected by Border Patrol cameras and sensors

United States of America

1. Blockchain for meat distribution tracking

2. Land registration and buy-sell process on a blockchain

United Kingdom

World Governments and their Blockchain