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Digital Ship Case Studies

Achim Tober

Enhancing your Satellite Communications for Business and for Crew

Nomophobia: anxiety caused by being without

one’s mobile phone [from no + mo(bile) + phobia]

Words of the Year 2012 (Oxford American Dictionary)

Source: cnet.com

Two of the common seafaring countries (Philippines & Russia)

Generation „Y“

Maritime Labour Convention 2006

Regulations According to the Maritime Labour Convention MLC 2006, which comes into effect in this year August 20th, crew members must be provided to: “Reasonable access to ship-to-shore telephone communications, and email and Internet facilities, where available, with any charges for the use of these services being reasonable in amount. “ Accommodation Criteria – Recreation(B3.1.11.4)

MLC 2006

Today‘s ICT challenges

Today’s ICT Challenges - more bandwidth Crew internet:

- new MLC is coming into effect - crew retention

Remote support of PCs and updates ⇒ Less travel expenses and working hours

Data-hungry ship management applications optimizing the safety and the economy of the vessels

Remote training

Total control of monthly costs

Route planning, weather routing and charts ⇒ Fuel management and other operational costs optimization

Remote tele-mechanical engineering (remote diagnosis / repair / training)

Centralized management The satcom provider has a new role and becomes

a strategic partner of the shipping company

The FB Plans we are talking about

As well as the older GB plans that included voice minutes

12 months 24 months

Entry Large Allowance Packages

Standard IP data usage 200MB 2GB 6GB

Indicative monthly fee $901 $1,600 $2,000

SCAP enabled packages

FleetBroadband packages for Crew Welfare

The “All You Can Eat” plan Package Monthly fee Contract

AYCE $ 2,700 24 months

Fixed fee option. Unlimited bandwidth as per the latest “Fair Use Policy” (FUP)

Compatible with FB500 only. Small antenna 60cm/20kg (compared to VSAT)

Easy upgrade from current FleetBroadband plan

Easy installation (1-2 days)

Global coverage

Unaffected by weather

Speed up to 432 kbp/s

Celestial offers this plan catering to requirements for high data usage, typically associated with offering Internet usage to crew via Inmarsat FleetBroadband network.

FleetBroadband packages for crew welfare

Celestial Smartbox Portfolio

Infinity - Main features

Crew calling PINs or registered users

Crew internet access with Pins or

registered users

Web surfing with compression.

Fully managed firewall and router including “fleet wide” rules

E-mail service with compression

File Synchronization

Failover and load balancing

Ship to Shipping company free VoIP Full Termination VoIP

Web Services (SOAP & XML)

Infinity - Supplementary features

Light versus Normal Surfing on Demand

Web Accelerator

Access Control Lists

File Type filtering for e-mail and web, including Smart e-

mail filtering

Advanced Content Filtering including Antivirus

“What-you-see-is-what-you-can-

query/download/execute

Virtual LANs

Vessel live position, speed and heading calculation and status reporting

Traffic measuring and reporting

VPN Connectivity Remote monitoring of critical functions

Security and Audit trail

Kill All – Kill any

Cost efficiency (lower costs for both office and crew)

Cost efficiency - lower costs for both office and crew

The answer is Large Allowance FleetBroadband Plans and INFINITY/Zwana

The larger the package is, the lower cost per MB and per voice min

12.58 12.07 11.90 11.74

4.44

0.88 0.39 0.78 0.75 0.74 0.73 0.52 0.39 0.39 0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

Standard 25 MBs 50 MBs 75MBs 200MB 2GB 6GB

Data

Voice

Standard 200MB 2GB 6GB

Monthly fee $130 $901 $1,600 $2,000

Data ($/MB) $12.58 $4.44 $0.88 $0.39

Voice ($/min) $0.78 $0.52 $0.39 $0.39

Avg costs for E&E

Fleet Inm B $1,200 $1,500

$16.00 $20.00

$1.20 $1.50

Inmarsat Case Study

Dorian Hellas 6 vessels

LPG/Tankers

Eletson Corp. 28 vessels

LPG/Tankers

Union Commercial 8 vessels +1Newbuild

Bulk Carriers

Millennia Maritime 9 vessels Tankers

Case Studies

How Dorian are using their 3 GB Plan

Dorian Hellas

6 vessels LPG/Tankers

Configuration: Mix of Sailor FBB 250 or 500 with Infinity, 2 days per installation Remote access to computers on board, 10MB business emails Visiting superintendants have a specialized account for voice and data Dedicated crew prepaid internet computer on board, and wifi on each deck,

crews can choose to use own devices Sell Infinity PINs to crew for voice and data of 25MB Shipping company shares the cost of the monthly fee with crew, especially

on longer voyages where internet is used heavily

Dorian Hellas 3 GB Plan

Fleet Overview – Business & Crew Usage in MB

Fleet Overview – Webgain & Compression

uncompressed compressed data

Fleet Overview – Voice traffic (in minutes)

Eletson Corp. 28 vessels

LPG/Tankers

How Eletson are using their 3 GB Plan Configuration: Infinity and JRC FBB 250, 1 day per installation.

F77 kept for backup Remote access to computers on board using VNC and remote desktop, PMS

systems. Updates for Anti-Virus, PMS, weather and chart updates are automated and sent through GTMail Wifi points on accommodation deck where crew can get online using own

devices Sell Infinity PINs to crew for voice and data use, PINs of 87.5 mins/115 MB Crew especially happy with very low voice rates of the GB plan, big

improvement over normal crew calling cards

Eletson 3 GB Plan

Fleet Overview – Monthly data traffic in MB

Fleet Overview – Business & Crew Usage in MB

How Millennia are using their 3 GB Plan Configuration: Separate Sailor FBB antenna for business and for crew.

1 day Installation time For business traffic over Amosconnect, 3 ships with Sailor FBB 150, rest

have FBB 250 Each ship has a Sailor FBB 500 dedicated to the crew network Started with 2 dedicated computers for internet, one for crew one for

officers, they are now adding WiFi 25MB PINs, which gives about 5-6 hours chatting, but definitely need to use

light surfing so 25MB don’t get used too quick

Millennia Maritime 9 vessels Tankers

Millennia Maritime 3 GB Plan

Vessel Overview – Traffic analysis for one month

Vessel Tracker Visualization using Infinity

How Union Commercial are using their 2 GB Plan

Union Commercial 2 GB Plan

Configuration: Mostly Sailor FBB 250s with some Furuno FBB New plan has meant improved monitoring of vessels, and new options for

business use Photos, Safety Management Reporting and weekly ‘Notice To Mariners’ reports

sent out as well as US Regulatory forms. Crew issued with 25MB PINs and 25 minute voice PINs Crew very pleased at low voice rates of the larger plan. Internet is still picking

up as crew adapt to it, use own devices through WiFi UC looking to expand use of internet, possibly add Skype as an option for crew

Union Commercial 8 vessels

Bulk Carriers

Fleet Overview – Monthly voice traffic for all vessels

Fleet Overview – Monthly data traffic for all vessels

Case Study Conclusions (Inmarsat Larger Allowance plans with Infinity or Zwana)

1. Make economic sense for both office and crew 2. Provide more options for business applications 3. In all cases, crew happiness has improved and

crew retention has been enhanced 4. Help with compliance to near future regulations

GLOBAL XPRESS in 2014

Penalty-free upgrade process

2/6GB PLANS

AYCE PLAN

XPRESSLINK

The Inmarsat Upgrade Pathway

What‘s beside FleetBroadband Technology ?

XpressLink (Inmarsat VSAT solution)

Ku/Ka-band VSAT primary broadband link

FleetBroadband for redundancy and out of Ku-coverage

Integrated solution • Bundled Ku-band and L-band satellite

communication service • VSAT and FleetBroadband terminals

(FB500 or FB250) • VSAT antenna and electronics rack • 1 public IP address • 4 VSAT and 1 FleetBroadband voiceline • A range of applications and support

products to improve operational efficiency

Predictable costs • Unlimited data available at a fixed monthly fee • Inclusive of FleetBroadband data usage

Global Xpress available in 2014

Thank you !

Questions ?

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