digital banking creates opportunity for customer-focused finance

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© 2016 Computer Sciences Corporation

Digital Banking Creates Opportunity for Customer-Focused Finance

Chris Swan@cpswan

VP,CTOGlobal Infrastructure ServicesGeneral Manager x86 & Distributed Compute

2 October 11, 2016© 2016 Computer Sciences Corporation

Agenda

• The changing landscape

• Operational efficiency

• Agile infrastructure

© 2016 Computer Sciences Corporation

The changing landscape

4 October 11, 2016© 2016 Computer Sciences Corporation

Customer Experience is being redefined

CC BY 2.0 image by Aranami https://flic.kr/p/8XKMCD

5 October 11, 2016© 2016 Computer Sciences Corporation

Governance Risk and Compliance

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Payments disruption

© 2016 Computer Sciences Corporation

Operational efficiency

8 October 11, 2016© 2016 Computer Sciences Corporation

All industries evolve (towards greater Operational Efficiency)

Design for Purpose

Design for Operations

Design for Manufacture

9 October 11, 2016© 2016 Computer Sciences Corporation

IT is no differentand banking is defined by its IT

Design for Purpose

Design for Operations

Design for Manufacture

10 October 11, 2016© 2016 Computer Sciences Corporation

Agility, Agility, Agility

High-performing IT organizations report experiencing:

200x

2,555x

more frequentdeployments

lower change failure rate

shorter lead times

faster recovery from failures

24x

3x

Concave Convex

Gains tail off at scale Typical

of most traditional systems

Gains grow at scale Typical of

most software based systems

Payo

ff

Success

Payo

ff

Success

Source: 2016 State of DevOps Report

Business Agility

Agile Software Platform

Agile Infrastructure

© 2016 Computer Sciences Corporation

Agile infrastructure

12 October 11, 2016© 2016 Computer Sciences Corporation

Modern Platform

• Hyper Converged Infrastructure

• Partner Engineered System

• Start small, scale out

• License optimised for low $/VM

13 October 11, 2016© 2016 Computer Sciences Corporation

Summary

• The changing landscape

– Customer Experience

– Governance Risk and Compliance

– Payments

• Operational efficiency

– Optimise to invest

– Agile business – Agile software – Agile infrastructure

• Agile infrastructure

– Modern platform

© 2016 Computer Sciences Corporation

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