developing an effective staff team
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DEVELOPING AN EFFECTIVE STAFF TEAM
A One-Day Seminar
Ircel Harrison - Pinnacle Leadership Associates
Introduction
Ircel Harrison - Pinnacle Leadership Associates
“Our church staff team just doesn’t get along!”
--A pastor in Georgia
Goals of This Workshop
To improve staff effectivenessHelp church staff teams that need improvement
Make good staff teams better
Ircel Harrison - Pinnacle Leadership Associates
What is your team history?
Ircel Harrison - Pinnacle Leadership Associates
Basic Assumptions
Every staff member can make a unique contribution to the staff team.
An effective staff team benefits the church it serves.
An effective staff team helps each staff member develop his/her ministry gifts.
An effective staff team requires mutual commitment.
An effective staff team requires intentional leadership.
Ircel Harrison - Pinnacle Leadership Associates
Overview of Workshop
What do you bring to your team? What are the four great barriers to
teamwork? What are the three dimensions of team
development? What are the five characteristics of
effective teams? Developing a staff covenant.
Ircel Harrison - Pinnacle Leadership Associates
What Do You Bring to Your Team? Behavior is:
Observable. Situationally-based. Flexible. Dynamic. Based on thoughts and beliefs.
Ircel Harrison - Pinnacle Leadership Associates
What Do You Bring to Your Team? Behaviors are our distinct ways of
thinking, feeling, and acting. Each of us has a central core way of
behaving which tends to remain stable.
If you know your behavioral style, you can maximize your effectiveness; if you know someone else’s style, you can work with them more effectively.Ircel Harrison - Pinnacle Leadership Associates
Marston’s Model
Ircel Harrison - Pinnacle Leadership Associates
Exercise
DiSC Preview
Ircel Harrison - Pinnacle Leadership Associates
High D
Sees an unfavorable environment that they want to overcome.
Tries to change, fix, or control things.
Ircel Harrison - Pinnacle Leadership Associates
High i
Sees a favorable environment in which they can influence others.
Tries to persuade, promote, or influence others.
Ircel Harrison - Pinnacle Leadership Associates
High S
Sees a favorable environment that they want to maintain.
Tries to be cooperative, supportive, and agreeable while keeping things stable.
Ircel Harrison - Pinnacle Leadership Associates
High C
Sees an unfavorable environment that they do not want to try to change.
Tries to work within established rules, guidelines, and procedures to ensure accuracy and quality.
Ircel Harrison - Pinnacle Leadership Associates
Working Together
Ircel Harrison - Pinnacle Leadership Associates
Response
“Is this like you?” “Do you disagree with this assessment?
Why?” “What does this say about your role in a
team?”
Ircel Harrison - Pinnacle Leadership Associates
Observations about Motivation You cannot motivate other people. All people are motivated. People do things for their reasons, not
your reasons. A person’s strength, when overused,
may become a limitation.
Ircel Harrison - Pinnacle Leadership Associates
What are the four great barriers to teamwork?Exercise: What do you think for the three primary
barriers to effective staff teams?
Ircel Harrison - Pinnacle Leadership Associates
What are the four great barriers to teamwork? The Barrier of Personal Insecurity The Barrier of Unhealthy Competition The Barrier of Noncommunication The Barrier of Being Afraid to Change
Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Personal Insecurity Make sure everyone knows that they are
valued. Assure that everyone is treated
appropriately. Practice open, honest communication. Differentiate between acceptance and
approval.
Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Unhealthy Competition Avoid a “silo” mentality. Align behind a shared vision that
everyone helps achieve Deal honestly with scarcity of resources.
Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Noncommunication
Ask questions to clarify. Develop healthy relationships that make
it possible to ask questions. Share information freely.
Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Being Afraid to Change
Why do we resist change? We fear the unknown. “Better the devil I know
than the devil I don’t know.” We fear failure. “What if this doesn’t work? Who
will get the blame?”We fear commitment. “Do I really want to be part of this?”
We fear disapproval. “Folks were really happier the way they were before.”
We fear success. If we don’t like the change, we may sabotage it.
Ircel Harrison - Pinnacle Leadership Associates
The Barrier of Being Afraid to Change
How can we befriend change? Start with small, specific, limited goals in areas
where you want to change. Proactive change will always be easier than
reactive change. Choose to stretch yourself personally and as a
team. Share the pain. Support each other through
times of change. Take care of yourself.
Ircel Harrison - Pinnacle Leadership Associates
What are the three dimensions of team development? Growth in Spirituality Growth in Community Growth in Ministry
12to prepare God's people for works of service, so that the body of Christ may be built up 13until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ. (Ephesians 4:12-13, NIV)
Ircel Harrison - Pinnacle Leadership Associates
Three Dimensions
Growth in Spirituality
Growth in
Ministry
Growth in
Community
Ircel Harrison - Pinnacle Leadership Associates
Three Dimensions
To prepare God’s people (“Equipping the saints,” NASB)—spirituality
For works of service (“the work of ministry,” NASB)—ministry
So that the body of Christ may be built up (“building up the body of Christ,” NASB)—community
Ircel Harrison - Pinnacle Leadership Associates
Growth in Spirituality
But grow in the grace and knowledge of our Lord and Savior Jesus Christ. To him be glory both now and forever! Amen. (2 Peter 3:18, NIV)
Ircel Harrison - Pinnacle Leadership Associates
Growth in Community
And let us consider how we may spur one another on toward love and good deeds. (Hebrews 10:24, NIV)
Ircel Harrison - Pinnacle Leadership Associates
Growth in Ministry
For we are God's workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do. (Ephesians 2:10, NIV)
Ircel Harrison - Pinnacle Leadership Associates
Exercise
Spirituality Community Ministry
Ircel Harrison - Pinnacle Leadership Associates
What are the five characteristics of effective teams? Trust each other. Effectively deal with conflict. Committed to team and team members. Have clear accountability structures. Produce results.
Ircel Harrison - Pinnacle Leadership Associates
Exercise
Team Assessment Any indication of a team dysfunction
that needs to be addressed? How might you go about doing that?
Ircel Harrison - Pinnacle Leadership Associates
Developing a Staff Covenant Our God is a covenanting God. Covenants (agreements) between
individuals and between nations were common in biblical times.
God made covenants with humankind—examples are Abraham (personal) and Moses (corporate)
God’s covenants are made between unequal parties—a sovereign and a servant.
Biblical marriage is a form of covenant that imitates God’s covenants with us but it is between equals.
Ircel Harrison - Pinnacle Leadership Associates
Workplace Covenants
“The covenant is meant to give order to passion, to set forth respectful and honorable ways of living forth one’s heartfelt love.”
“Covenantal relationships . . . induce freedom, not paralysis. . . . Covenantal relationships reflect unity and grace and poise. They are an expression of the sacred nature of relationships.”
--Max De Pree
Ircel Harrison - Pinnacle Leadership Associates
Workplace Covenants/Ground Rules
Share all relevant information. Focus on interests, not positions. Disagree openly with any member of the group. Discuss undiscussable issues. All members are expected to participate in all
phases of the process.
Ircel Harrison - Pinnacle Leadership Associates
Church Staff Covenants
Clarify working relationships. State clearly those things that are
assumptions. Encourage everyone to do their part on
the team. Provide a level of accountability.
Ircel Harrison - Pinnacle Leadership Associates
Church Staff Covenants
Examples of statements: “Demonstrate respect for each other by affirming
and encouraging each other.” “Support on another by avoiding calendar
conflicts and negotiating use of resources on a win-win basis.”
“Pray for each other.” “Avoid triangulation with church members and
each other.” “Disagree openly in staff meetings.” “Speak well of other staff members to others.”
Ircel Harrison - Pinnacle Leadership Associates
Exercise
Developing a Staff Covenant
Ircel Harrison - Pinnacle Leadership Associates
Wrap-Up
Back Home Application. How can I be a better team member? What do we need to do to be a more
effective team? (be specific)
Evaluation and Resources
Ircel Harrison - Pinnacle Leadership Associates
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