dental metrics and the wizard of oz.handouts · dental metrics and the wizard of oz master the...

DentalMetricsandtheWizardofOzMastertheNumbersandStatsinYourOfficetoGrowYourDentalBusinessandAvoidtheFlyingMonkeys• Wemustknowwherewearegoing

• Wemustknowwhyit’simportanttogetthere

• Wemusthaveaplan• Wemustbeclearaboutourrole• Wemustbeaccountable• Wemustbeconsistent• Wemustdevelopourskill

TrackingNumberswithAccountingSoftware:

• IncomeStatements(P&L)

• Expenses–Fixed&Variable

• StaffExpenses

Example:IfGrossStaffSalariesare$______permonth;$_______x5=$________MinimumCollectionsGoalTarget

• Days&HoursWorkedByProvider

• ChairHourValue–calculatedbyreviewingthefollowingfortheprevious12months:o #of_________________o #of_________________o PracticeCollectionso PracticeIncomeStatemento Monthly_____________________________

Example:Practiceopen5daysperweekwith5chairs,closed10businessdaysperyear…________chairhoursperyearavailableforpatientcareandrevenuegeneration.

________perchairhourcollections ________“nextlevel”perchairhourcollections ________break-evenperchairhour

• TrackingBroken&CancelledAppointmentsTrackingNumberswithPracticeManagementSoftware

• Collections–Gross&Net

• Production–Daily/Weekly/Monthly/Yearly

• Collection%toProduction

• ProductionbyDepartment

• TheGap:MonthlyGoal–WhathasbeenProduced+WhatisScheduled

• AccountsReceivableCurrent(<30days):______30–60daysold:_________60–90daysold:_________Over90daysold:________

• OutstandingInsurance

WhataboutWrite-Offs?

• HygieneMembership–Thepercentageofpatientsactiveinhygienere-care

• NewPatientsperMonth

• CaseAcceptanceRatio/NewPatientFactor

Trackingyournumberstakestime,effort,andconsistency.Havethecouragetobeintentional.

TrackEvaluateActionMeasureProgress

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