deniz susar (susar@un) division for public administration and development management (dpadm)

Global Conference: Modernizing Civil Service Global Conference: Modernizing Civil Service – Increasing the Efficiency for Sustainable – Increasing the Efficiency for Sustainable

DevelopmentDevelopment

Deniz Susar (susar@un.org)Division for Public Administration and Development Management (DPADM)

United Nations Department of Economic and Social Affairs (UNDESA)

22 May 2013Astana Economic Forum

Astana, Kazakhstan

Efficient, effective, transparent, accountable, clean and citizen-centered public administration through Innovation & Innovation & TechnologyTechnology to achieve Development GoalsDevelopment Goals

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Future Government = Citizen-centric + Agile + Innovative + Inclusive +

Open, Transparent and Accountable + Connected

Advancing Public Governance for the Future

Electronic and Mobile

Government

Institutional and Human Resource

Development

Citizen Engagement in

Managing Development

OpenGovernment Data (OGD) and Services

Our Thematic AreasOur Thematic Areas

Committee of Experts on Public Committee of Experts on Public AdministrationAdministration The Committee of Experts on Public Administration

(CEPA) comprised of 24 members who meet annually at UN Headquarters, is responsible for supporting the work of ECOSOC concerning the promotion and development of public administration and governance among Member States, in connection with the UN Millennium Development Goals. 

www.unpan.org/cepa

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The UN General Assembly has designated June 23rd as UN Public Service Day to “celebrate the value and virtue of service to the community”. On this day, the UN Public Service Awards are presented by DPADM for contributions made towards enhancing the role and visibility of public service. 

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UN Public Service Day and Service AwardsUN Public Service Day and Service Awards

Compendiums of Good Practices

Kazakhstan UNPSA Nominations

The UN E-Government Survey assesses the e-government readiness of the 193 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can flourish, paving the way for a transformed government. 

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UN E-Government SurveyUN E-Government Survey

Kazakhstan E-Gov Stats2012 E-Government Ranking: 38 out of 190

UNPAN is a global network that connects

Relevant international, regional, sub-regional and national institutions worldwide for the promotion of

better public administrationMandates: General Assembly Resolution

A/RES/50/225

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UNPAN Partners

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UNPAN Workshops/Meetings 7th UNPAN Workshop on Next Stage in Open Government Data: Using Data for

Transparency, Accountability and Collaboration – 10-12 October 2012 (Cape Town, South Africa)

6th UNPAN Workshop on Harnessing Knowledge Management through Web 2.0 Tools- 25-27 September 2010 (Shanghai, China)

5th UNPAN Training on e-Knowledge Management- 23-26 October 2007 (Seoul, Republic of Korea)

UNPAN e-Information Training for the New Members- 1 February 2007 (Not Available)

4th UNPAN Training on e-Information Management- 22-25 September 2003(Halkidiki, Greece)

Training Mission on e-Information Management for UNPAN-ORC-OFPA/IDEP- 1 October 2002 (Dakar, Senegal)

3rd UNPAN Training on Online Database- 13-15 June 2002 (Shanghai, China)

2nd UNPAN Training on e-Information Management- 16-20 July 2001 (Dakar, Senegal)

1st UNPAN e-Information Training- 27-28 November 2000 (UNHQ, New York)

South Africa 2012

Next Stage in Open Government Data: Using Data for Transparency, Accountability and Collaboration

UNPAN Website Traffic2011 2012

Hits 61,142,274 109,030,727Views 39,088,157 89,456,303Visits 5,589,774 5,484,560

Visitors 2,459,411 2,694,228

UNPAN Online Training Centre

Courses Principles of E-Government (DPADM) Infrastructure for E-Government Development (DPADM) Strategies and Methodologies for E-Government (DPADM) E-Government Interoperability (UNDP)      Decentralized Governance (IDEP) Human Resources Managers Capacity Development

(DPADM) Gestión Presupuestaria Basada en Resultados (DPADM) La Calidad en las Organizaciones Públicas (DPADM) Knowledge Management in Government Organization

(RCOCI) Strategic Intelligence (DPADM & University of Maryland) Citizen Engagement and the Millennium Development Goals

(RCOCI) Results-Based Monitoring and Evaluation for MDG

Implementation (EROPA)

Collaboration on Course Development

Top 10 Countries*(according to learners’ origin)

1 – India  6 – Brazil

2 – Pakistan 7 – United States

3 – Nigeria 8 – Jordan

4 – Ghana  9 – Kenya 

5 – Uganda  10 – South Africa* Based in the OTC Report 2010-2013

OTC Certificates

Who are our users?

UNPAN Users Profile

Areas of Interest:Areas of Interest:

22% Human Resource Management and Development

21% Public Policy Development

20% Technology and Innovation in Public Administration

16% Institutional Development in the Public Sector

11% Other

10% Finance and Budgeting in Public Administration

UNPAN Products & Services of Interest:UNPAN Products & Services of Interest:

27% E-Learning on Public Administration

19% Events – Conferences and Training

16% Directories – Contacts and Resources

16% Library – Documents and Publications

16% Public Administration News

6% Other

Geographical Areas of Focus:Geographical Areas of Focus:

29% Global

23% Asia and the Pacific

21% Africa

12% Europe

8% Arab States

7% Latin America and the Caribbean

Gender:Gender:

71% Male

29% Female

Occupation:Occupation:

42% Other Profession

18% Civil Servant

17% NGO Representative

16% Student

7% Academic Staff

Organization: Organization:

27% Private Sector

26% Government

20% NGO

13% Academic Institution

13% International Organization

1% Regional Organization

Source: UNPAN Website Feedback Analysis - March 2010 – April 2013

UNPAN is also in Social Media

How to become UNPAN Partner?

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Partner Guidelines

Outlines agreed upon No to Low Activity Policy– If there is no activity for 3 months, partner will

be notified and a 3 month probation period will start.

– If there is no activity during the probation period, partnership will be reconsidered.

Defines content types Partners can contribute

Provides a guide for content contribution

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How UNPAN can help to respond to the challenges

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Participating in an unique worldwide network;

Learning from other members of the network (North-South & South-South);

Making your organization and its products and services more visible through the more powerful vehicle;

When you share your knowledge via UNPAN, you are:

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Enhancing KM capacities via UNPAN IT tools;

Being highly recognized and appreciated by the UN GA,ECOSOC and the worldwide public users.

When you share your knowledge via UNPAN, you are:

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Way forward

Web EvolutionWeb Evolution

Web 2.0: Person to Person through Social Media

Web 3.0: Data to Data with Linked Data

Web 1.0: Webpage to Webpage with Hyperlinks

Approaching Web 3.0Approaching Web 3.0 Age of Big Data: in explosion in the quantity and diversity of high frequency digital/machine-readable data

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Big Data – Some Features Big Data – Some Features Digitally Generated – as

opposed to being digitized manually

Passively Produced – by a product of our daily lives

Automatically Collected – by a system

Geographically or Temporally Trackable – mobile phone location data or call duration time

Continuously Analyzed – information relevant to human well-being and development and can be analysed in real time

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Tell me who your friends are……and I will tell you who you are!

Reflection of Big Data in Public Sector is Open Government

Data“How many Ministers in the world are Female with

Masters Degree and under 50 years old?”

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Our Work on Open Government Data Our Work on Open Government Data

Thank you