denison consulting certification workshop day 2

All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.

Denison Consulting Certification Workshop

Day 2

All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.

Developing Leaders & Leading Change

All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.

The Link Between Culture & Leadership

“The bottom line for leaders is if they do not become conscious of the cultures in which they are embedded, those cultures will manage them. Cultural understanding is desirable for all of us, but it is essential to leaders if they are to lead.” Edgar Schein, Ph.D.,

Former Professor at MIT and recognized authority in the field of

Organizational Culture and Leadership

“Culture and leadership, when one examines them closely, are two sides of the

same coin and neither can really be understood by itself.”

Why Leadership Development?

1) To help an organization meet today’s business challenges – as well as the challenges of the future

2) To develop leaders who are capable of maximizing the performance of their employees

3) To demonstrate an organization’s commitment to high-performance and continuous improvement

4) To create an environment in which open communication and feedback is encouraged and employee empowerment is valued

5) To foster consistent leadership values, practices and behaviors throughout an organization

6) To establish leadership development as a GOOD habit and routine in the organization

Who is the target of the development process? Sr. Leadership Middle Managers Front-line management

Who will have access to the data? Leader only Leader and his/her Boss HR Others

Key considerations for implementing 360’s as part of a

Leadership Development strategy

How will the feedback be used? Developmental purposes only Team development Performance appraisal (Not recommended)

How will development plans be created and executed? Expectations for the creation of a Development Plan Follow-up coaching support (from whom) Organizational resources available

Is there a communication plan in place? Purpose & goals Data collection details including timelines Confidentiality expectations Development plan development and implementation

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The Denison Leadership Development 360

The Denison Leadership 360

Is based on the Denison Model of High Performance

Recognizes that leaders have a significant impact on the culture of an organization and the employees and teams they lead

Is a development tool designed to provide leaders with constructive feedback regarding their capabilities in areas that ultimately impact how their team and organization performs

2012 Leadership Global Benchmark

13,959 leaders included in the normative database

Representing over 900 companies and rated by

over 206,000 bosses, peers, and direct reports

Wide variety of industries, job function, management level, and tenure represented

Benchmarks are stable across years

360 Benchmarks

1 2 3 4 5 6 7

Strongly Disagre

e

Strongly Agree

Rarely Used

360 Benchmarks

1 2 3 4 5 6 7

Strongly Disagre

e

Strongly Agree

Scores in this area lead to Low percentile rankings when compared to the database of leaders.

Mean scores in the 5.5 to 5.8 range will place a leader around the 50th percentile on most indices.

“But my people rated me about average!”

1 2 3 4 5 6 7

Strongly Disagre

e

Strongly Agree

360 Benchmarks

Effective Leader

A recently hired president in the retail industry Known for ability to increase sales, quality, and profits Creative risk taker - pushes the envelope Drives intense customer focus throughout organization Viewed as having chairman of the board potential Continuously sought out for high profile CEO positions

Self Combined Other

Less Effective Leader

A recently dismissed President in the retail industry Tenure resulted in several years of declining sales and market share Over-control a key problem Failure to provide long term sense of direction led to lack of identity in the

marketplace Short term focus resulted in failure to meet changing customer requirements

Self Combined Other

High Potential Executive

Being groomed for CEO of major corporation Always develops her direct reports who are constantly promoted Known as extremely demanding and accepts nothing but top performance No nonsense leader respected and admired by employees THE organizational role model for high performance

Self Combined Other

Large Perception Gap

Manages by fear and intimidation Always blames others for mistakes Solid technical skills, but lacks basic management skills High level of turnover in division No awareness of negative impact on productivity of employees

Self Combined Other

Business Case Studies

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Additional Denison Products, Services &

Support

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Key Phases of Data Collection & Analysis

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Participation Monitoring

Data Interpretation Technical Support

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Tech & Business Support

Data Interpretation Participation Monitoring

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

• Context & Goals• How we help you achieve your goals?

• Open dialogue about entire process • Previous survey experience – good or bad?• Support based on your specific needs

• Survey Population & Timelines

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Tech & Business Support

Data Interpretation Participation Monitoring

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

• Survey Link Personalization

• Demographic & Custom Questions

• Survey Development• Final review and approval of

survey link

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Participation Monitoring

Data Interpretation Technical Support

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

• Participation monitoring• Real-time updates• Targeted reminders• Overall response rate

• Technical support

• Report delivery

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Tech & Business Support

Data Interpretation Participation Monitoring

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

• Key takeaways/high level trends• Education on interpretation

• Incorporate results into strategic planning efforts

• Progress measurement• Identify areas of focus• Accountability and commitment

• Connect you to relevant resources

Report Delivery

PROJECT PHASESPROJECT PHASES

COMMUNICATION Internal Support &

Alignment Creating Awareness Invitations & Participation

Information Roll-Out

Change Monitor / Re-Survey

Project Specs

Client Needs

Purpose

Personalization

Tech & Business Support

Data Interpretation Participation Monitoring

Survey Items

Demographics & Reports

Action Planning & Implementation

Project Planning Set-Up & Design Administration & Reporting Measuring Progress

Survey Development

• Support with communications throughout the process• Sample communications/plans• Example of best practices

The Denison Modules

InnovationInnovation

CommitmentCommitment

EngagementEngagement

TrustTrust

Short instruments that may be added to the DOCS

Brief (5-7 items), reliable, and valid measures

Benchmarked against a database of organizations

Data reported in means and percentiles

Strengthens the value of information from the DOCS

Short instruments that may be added to the DOCS

Brief (5-7 items), reliable, and valid measures

Benchmarked against a database of organizations

Data reported in means and percentiles

Strengthens the value of information from the DOCS

Denison Survey: Content Modules

30

DOCS–Modules Link: Overview

Overlap

The DOCS provides some information about the topics

covered in the content modules

Overlap

The DOCS provides some information about the topics

covered in the content modules

The DOCS Assesses a high

performance business culture

Identifies cultural strengths/weaknesses as they apply to organizational performance

Results are presented using the DOCS benchmark database

The DOCS Assesses a high

performance business culture

Identifies cultural strengths/weaknesses as they apply to organizational performance

Results are presented using the DOCS benchmark database

Content Modules

Supplement information provided by the DOCS with more targeted questions

Potential outcomes to a positive organizational culture

Results are presented using each module benchmark database

Content Modules

Supplement information provided by the DOCS with more targeted questions

Potential outcomes to a positive organizational culture

Results are presented using each module benchmark database

31

The Culture Snapshot

Developed in Partnership with Leader OnBoarding

Increases probability of leader success and retention

Reduces the cost of onboarding new leaders

Faster integration

Increased employee satisfaction

Higher probability of organizational success

A subset of the standard culture survey (36 items)

Administered to a select group of raters early in a new leader’s tenure

Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit

The Culture Snapshot

The Culture Snapshot Report

The Denison Leadership Potential Report

Developed In Partnership With Hogan Assessments

The Leadership Potential Report

The Leadership Potential Report

Scoring Key

The Leadership Potential Report

The Leadership Potential Report

Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies

Unlocks real power by combining personality and values with predicted potential leadership competencies

A detailed assessment report for use in selection and leader development

Different developmental recommendations based on combination of potential and performance scores

The Leadership Potential Report

Based on Hogan’s three main assessments: Hogan Personality Inventory (HPI) Hogan Development Survey (HDS) Hogan Motives, Values and Preferences Inventory

(MVPI)

30-45 minutes completion time

Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies

Reports generated through Hogan’s online platform

The Leadership Potential Report

The Leadership Potential Report

Denison Product Pricing

Denison Organizational Culture Solutions Package Project Options:

Change Monitor survey

Modules

Available in 45 Languages

Download the complete OCS Pricing Sheet from the workshop portal: http://www.denisonconsulting.com/node/2995

Denison Organizational Culture Solutions Pricing

Denison Organizational Culture Solutions Pricing

Leadership Development 360 Package: Includes Change Monitor Survey and Reports

Available in 16 Languages

Denison Leadership Development Solutions Pricing

Download the complete LDS Pricing Sheet from the workshop portal: http://www.denisonconsulting.com/node/2995

Leader Onboarding Culture Snapshot $1,500

Up to 35 Raters

Full report package

Denison Leadership Potential Report (DLPR) $295/report

Based on three Hogan personality assessments

HPI, HDS and MVPI

Denison Leadership Development Solutions Pricing

Denison Support Services

Project management Communication plan Translations and Localization Survey customization Survey administration Monitoring Report generation Custom reports

IT support Technical support

Research Custom item development Custom report development Qualitative analysis Statistical analysis Sampling Mapping Best Practices research Internal benchmarking and

custom composites

Solutions

Project management

IT Support

Research support

Denison Support Services

Support on presentations, proposals, and resources throughout client engagement

Analysis & debrief of results

Learning the Basics

Understanding Denison’s Solutions

Selling the Solutions

Sample Proposals

Preparing for the Survey

Interpreting the Results

Linking to Denison

And more……………..

Consultant Essentials

Your Denison Solutions Pilot Package

25 person Denison Organizational Culture Survey

Pilot

1 Person Leadership Development Survey

OR

Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from a Senior Denison Consultant.

Certificate of Participation

Those who complete the Workshop will be issued a certificate of participation in PPT and PDF formats, and an efile logo that can be posted to a website, email signature file, or any other online outlet you choose.

Trademark policies are in place and are expected to be honored when displaying your certificate of participation.

CONNECT with like-minded peers, Denison leadership, experienced practitioners, and acclaimed thought leaders.

LEARN from the challenges, insights and actions of leading organizations.

PARTICIPATE in thought-provoking dialogue.

BUILD your professional community and learning network.

EXPLORE different perspectives to your business challenges.

RSVP at www.denisonconsulting.com/forum

For over ten years, Denison Consulting has been sharing best practices in organizational culture and leadership development with senior executives and business professionals from around the world.

We invite you to be a part of the experience.

The 2015 Best Practices Forum is your passport to improved performance.

Where will it take you?

All content and images Copyright © 2012 Denison Consulting, LLC. All Rights Reserved.

Thank You!