div class=ts-pagebuttonPage 1button div class=ts-image amp-img class=ts-thumb alt=Page 1: · Delivering Happiness Tony Hsieh The Zappos story and their obsession with customer satisfaction highlight that customer satisfaction should be the core of every business Equally src=https:reader036vdocumentsusreader036viewer20220623025ed6f7d4d2091b626663e2fbhtml5thumbnails1jpg width=142 height=106 layout=responsive amp-img divdiv