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Data Centre Infrastructure Management DCIM

Where it fits with what’s going on

ITIL –reducing IT OPEX by 25%

ITIL is about processes these are defined in two main areas

ITIL Service Delivery processes :•Service level management•Service level management•Capacity management• Financial management for IT services• Availability Management• IT service continuity management

Service Delivery is concerned with setting up service level agreements and monitoring the targets within these agreements.

On the operational level, the Service Support processes can be viewed as delivering service as laid down in these agreements.

IT I f t t Lib i th t id l t d

delivering service as laid down in these agreements.

ITIL Service support processes :•Configuration management•Change managementR l tIT Infrastructure Library is the most widely accepted

approach to IT Service Management internationally. ITIL processes covers IT service management best practice for internal IT departments and for managing outsourced service delivery.

•Release management•Incident management•Problem management•Service desk

Change Management Release Management Configuration Management Other Service Management Processes

Configuration Management Database CMDB Processes

Request for Change Incident & Problem Management

ent

rific

atio

n

Change Approval

Assess

Analyse Impact

Financial Management

Availability & IT Continuity ManagementM

anag

eme

ase

B rol -

Stat

us -

Ver

tg pp

Implement ChangeRelease: and distribute new

software/hardware with documentation

Management

Capacity Management

urat

ion

MD

atab

a

CM

DB

ntifi

catio

n -C

ontr

& a

udit

Post Implementation Review

Close Change IT Security Management

Service Level Management

Con

fig

Plan

ning

-Id

en

Platforms follow ITIL Processes

– IBM Tivoli

– Microsoft System CenterMicrosoft System Center

– BMC Remedy

f– HP Software

– EMC Ionix

The Data Centre --- Significant events

UK is 65 million people how many DC needed – 100 to 1000 estimatesFacebook 500 million provided by 10 DC

Business computers are at Risk because Gaming uses 5X the CPU’s

Keith Cambron President and CEO of AT&T April 2010 100Gig with Cisco CRS-3 and the Ethernet Alliance has been testing 40gig interoperability.

Steve Ballmer CEO, Microsoft 90% of staff deployed on CLOUD Computing

Kevin Timmons GM Microsoft DC Preassembled SOLUTIONS

Standard Pre-Configured 6509 Basic Configurationg

SM

Example of Deployment Solutions

Net-AccessNet-Access CiscoNet-Access Cisco 6509High Density

Net-Access Cisco 9500Cisco Nexus 7010

Net Access Cisco Nexus 7018

Cisco 6509 High Density Servers in Net-SERV

Cisco 9500

Ready Deployment to Best Practices

VBLOCK

V0 800 VM

V1 3000 VMV1 3000 VM

V2 6000 VMV2 6000 VM

Known PUE

Physical layer Services

Assessment Services CoverSPACE – How to get more 35%-50%gCOOLING –Focused on Air flow and containment issues with technical advice on CRAH operations andadvice on CRAH operations and placementPOWER – Rack and Cabinet levelGROUNDING electrical assessmentGROUNDING – electrical assessmentCABLING- the 1-10 - 40 -100 migration and the routing of cables in the DCPUE – Assessing and measuring

Requirement for DCIMData Centre Infrastructure Management

Power Usage Effectiveness

PUE = IT + DC power 100 watts + 100 watts = 2pIT power 100watts

The Green Grid

Traditions DC are PUE of 2.5 Inefficient Nirvana is 1Capgemini’s new facility Merlin, Swindon .UK uses fresh air cooling PUE 1.08

Using new Servers

PUE IT DC 50 tt 50 tt 2PUE = IT + DC power 50 watts + 50 watts = 2IT power 50watts

1Nirvana is 1 Data Centre Efficiency

Requirement is Risk Mitigation

User community

Data Centre

Application Deli erApplication Delivery

Power Consumption and CFD

CRAC unit not aligned with Hot

Aisle

CRAC unit not aligned with Hot

Aisle

Coldaisle

HotHot Hot

Coldaisleic

es

AisleAisleHotaisle

Hotaisle

Hotaisle

Elevated inlet temperatures due

to poor airflow

Elevated inlet temperatures due

to poor airflow

ofes

sion

al S

erv

Wasted “bypass air”

Wasted “bypass air”

Hot aisle Hot aisle UIT

Glo

bal P

roCRAC unit not

aligned with CRAC unit not

aligned with

exhaust air recirculationexhaust air recirculation

Befo

re P

AND

gHot Aisleg

Hot Aisle

14

Initial step

Do I monitor service d li ?delivery?

Monitor DC Power andOver provision cooling

Periodic CFD Analysis

Business Priority 11

22

33

Platform Data Centre Management

Line of Business Application after AuditLine of Business Application after AuditPlatform tracks by IP and MAC address

Platform Data Centre Management

movedmovedmovedmoved

Line of Business Application Normal OperationsLine of Business Application Normal OperationsBusiness is now at RISK

Provisioning, Moves, Changes and Fault MTTR

Real Time Physical location TrackingSpeeds up Physical ProvisioningSimplifies and secures Moves andSimplifies and secures Moves and Changes from human errorReduces MTTR

Data Centre Infrastructure Management

Line of Business ApplicationDCIM adds physical deployments, power and thermals

Data Centre Infrastructure Management

No Wi dWindow of Risk

Line of Business ApplicationDCIM automates physical layer tracking of moves and changes

DCIM in Virtual Environment

No Wi d

Mobile

Window of Risk

Line of Business ApplicationDCIM automates physical layer tracking of moves and changes

Logical to Physical Layer MappingNetwork Management Logical View

Virtualization is another layer of abstractionof abstraction

DCIM Physical Viewy

Software & Appliance Market Evolution: 2011-201524

Analyst Validation of DCIM Category

• Gartner (research note: G00174769) – DCIM¹: Going Beyond IT by

David Cappuccio

• Forrester (December 2009)– Put DCIM¹ Into Your

Automation Plans by GalenAutomation Plans by Galen Schreck

¹DCIM = Data Center Infrastructure Management

DCIM positioning with standards

ITILITIL• Real-Time Physical Connectivity Monitoring Automated

Documentation &Reporting

ConfigurationManagement

Database (CMDB)

Data Center Data Center SOXSOXTIA/EITIA/EI

• Unauthorized Physical Access and Physical Change Alerts

Infrastructure Infrastructure ManagementManagement

SOX SOX HIPPAHIPPAA 606A 606--

AA• Physical Location Tracking of IT Assets

• Physical Deployment Environment Monitoring and

ISO ISO 1779917799

Physical Deployment Environment Monitoring and Managing

•Automated Documentation

Managed & Secure ServicesCompliant Labeling

& Inventory Mgt.

27

Total Economic ImpactLayers 2-8Layers 0-7 (OSI)

Layers 0 and 1• Provided by DCIM

Power Thermal Connectivity Location RU space

Layers 0-1 RU space

Layers 2 through 7 • Provided through integrations with

management Platform

Change managementCapacity managementEvent correlationEvent correlationPUE reporting

Example from IPLM

Cross-Connect Installations

Interconnect Installations

Enterprise Installations

Sensor Appliance

Managed POU

TemperatureHumidityAirflow Use as Appliance Manager

SM

Airflow Use as Appliance Manager

Cabinet Integration

Reference Designs = Best Practices (Logical and Physical)

L 3 A ti R tiLayer 3 Aggregation – RoutingLayer 2 Access – Bridging & Spanning Tree Protocol

35

SM

Cabinet Top TempsCabinet Top Temps vs. Used Power

ASHRAE recommendations.(18-27 C or 64.4 deg F through 80.6 deg F)

Cabinet Elevation View

DCIM Physical Deployment by Line of business

MonitorPlanD lDeploy

Recovering 30% of Facilities timeRecovering 30% of Facilities time

SM

Questions ?

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