dannotes50 smart cloud messaging 4 admins

IBMSmartCloud Social Business

November 2013

4 Administrators

SCN Messaging Administration

1. SmartCloud for Social Business Introduction

2. SmartCloud Domino MaiI Integration

3. Enterprise Integration

4. SmartCloud Messaging Administration

Agenda

Social Business

IBM CloudThink it. Build it. Tap into it.

Disaster Recovery and System Backups

No service degradation; disaster recovery sites are full duplicates of the primary sites

SmartCloud for Social Business deployed as three geographic production sites, each with a primary and disaster recovery data center

United States, Europe and Japan

Disaster recovery tested a minimum of twice yearly

SmartCloud for Social Business - Offerings

Advanced Everything in Standard + Notes eMail/Calendar + Docs + Traveler**Available add-ons: Storage, Archive, BlackBerry,Meetings Audio

Notes Everything in Notes Entry + desktop client, 25GB inbox

Connections Files, viewers, profiles, activities, communities, dashboard, IM (client and web), free mobile app

Traveler** for Notes

SmartCloud Docs

iNotesEssential web mail, calendar, and contacts with POP3 and IMAP support

Engage Bundle Plans Stand-Alone Services Service Add-ons

BlackBerry

Storage

The easy way to buy - Engage plans combine ala-carte and add-ons into common packages at a single price point.

For ultimate customization – ala-carte offerings let you mix and match services

For extended capability - add-ons provide additional features to meet client needs.

StandardConnections + Meetings + Web Forms + Web Chat + Mobile IM

Available add-ons:SmartCloud Docs, Storage,Meetings Audio

Notes Entry Web mail, calendar, contacts, and IM, 1GB inbox

Archive Essentials

Meetings App and screen share, free mobile.Available add-on: Meetings Audio

Meetings Audio

What is the SmartCloud for Social Business?http://www.youtube.com/watch?v=qvtHAmcnRT0&feature=youtu.be

IBMSmartCloud for Social Business – Notes Web

■ Presence / awareness■ 1:1 + “n-way” chat■ Embedded Experience

SCN Webmail Calender and Addressing

IBMSmartCloud for Social Business – Notes Client

■ Email (v9)■ Sametime (v9)■ Social Integration for Files,

Activities, Status Updates

1. Leave your business card with me

2. Send me an email

Any other trial?!?

3. Contact your IBM ICS friends

4. Go online @ collabserv.com

Free Trial Time

Trial Expires» 31 December 2013 «

SmartCloud Engage Advanced

2. SmartCloud Domino Mail Integration

Agenda

SCN Simplified Hybrid Configuration

SCN On Premise Configuration – Calender App

SCN On Premise Configuration – Calender App Extend to Hybrid Server (Dir Sync or NRPC Hub)

SCN Cloud Configuration – Reads/Writes data to cloud and OnPrem Mail Files

*** New Featuresince 07-11-13

Agenda

Enterprise Integration – Bulk User Provisioning

In order to automate the user provisioning process, you can deploy tooling (based on IBM Tivoli Directory Integrator) to help you:

Connect to a supported enterprise directory (Domino®Directory or other Domino Application, Microsoft®Active Directory™, or Standard Lightweight Directory Access Protocol (LDAP) v3).

Transform user information into the required format.

Transfer information to the IBM SmartCloud for user provisioning.

Additionally, the TDI tooling tracks changes to the enterprise directory, and sends only updates to he IBM SmartCloud following the initial load.

Batch processing – Integration Server

Customer generates a file with the user identity and associated actions

Updates are processed and maintained by the Integration Server

Integration server submits operations to SmartCloud for Social Business services

Provisioning File ExampleemailAddress, action, subscriptionId, givenName, familyName, language, timeZone, password

#--Example of adding a new user with a collaboration subscription seatzachdavidson@acme.com,Add,85181,Zach,Davidson,en_US,US/Eastern

#--Example of adding a new user with no subscription seatrandifactor@acme.com,Add,,Randi,Factor,en_US,US/Eastern

#--Examples of updating user infoscottmdavidson@acme.com,Update,,,,zh_CN,Asia/Shanghairandifactor@acme.com,Update,,,Davidson

#--Example of suspending a user (can no longer login)scottmdavidson@acme.com,Suspend

#--Example of resuming a user (can login again)scottmdavidson@acme.com,Resume

#--Example of assigning Engage seat to user that has no subscription seatrandifactor@acme.com,AssignSeat,85180

#--Example of changing an existing subscription seat held by a user (Engage15 to Engage200)scottmdavidson@acme.com,ChangeSeat,85179

#--Example of revoking collaboration seat assigned to userscottmdavidson@acme.com,RevokeSeat,COLLAB

#--Example of removing a userscottmdavidson@acme.com,Remove

Provisioning File Example (CSV file Bulk User)emailAddress,ACTION,subscriptionId,subscriptionId2,givenName,familyName,lang

uage,timeZone,password,altEmailAddress,notesTemplate,notesDN,assignTo,department,jobTitle,country,telephone,mobile,fax,address,suppressInvitation,federationType

#--Example of providing a user with a specific Notes Mail File Template from the Company Catalog

John.Doe@dannotes.dk,Update,,,,,fr_FR,America/Toronto,,,"StdR85Mail,8.5.3,fr",,,,,CA,+45123456789,+45123456789, +45123456789,Streetname 11,,

Assign a specific mail file template in a batch approach

Enable SCN Journaling Options (when needed)

SmartCloud Notes

Enable SCN Mail Delivery logging

SmartCloud Notes

Format of the Notes mail delivery journal file2012-12-23.NOTESMAIL.txt.gz

http://www-10.lotus.com/ldd/bhwiki.nsf/dx/Format_of_the_Notes_mail_journal_file_HY

Enable SCN Session logging

SmartCloud Notes

Format of the Notes Session journal file

2012-12-23.NOTES_NRPC_SESSION.txt.gz

http://www-10.lotus.com/ldd/bhwiki.nsf/dx/Format_of_the_Notes_client_session_journal_file_HY

SmartCloud Integration & Migration Site (Firewalling)

FTP service for uploading provisioning change files and downloading reports

FTP client configuration to reach the Integration Site

Host: ftp.ce.collabserv.com (EU DC)Host: ftp.na.collabserv.com (US DC)Host: ftp.ap.collabserv.com (JP DC)

Ports: 990, 60000 to 61000

SSL mode: implicit

2. SmartCloud Integration

Agenda

https://admin.notes.collabservsvt1.swg.usma.ibm.com/liveAdmin.nsf/accountHybrid.xsp

https://admin.notes.na.collabserv.com/liveAdmin.nsf/users.xsp

https://admin.notes.collabservsvt1.swg.usma.ibm.com

Best Practice:ONLY Enable AFTER Everyone is using SmartCloud Notes

Best Practice: – Set to 90– Do NOT allow users to delete from trash

https://www.ibm.com/cloud-computing/social/us/en/customerresources/

Customer Environment

SmartCloud NotesSmartCloud Archive EssentialsCompliance Archiving

Onpremise Archiving

3 Calendar, Contact & ToDoOnly Migration

No Migration – New Mail boxes

Zero dollar, Self Service “Fresh Start”

4 50 User “Jump Start Pilot Customer moves remainder on its own Full Data Migration

5 500 user Full Data Migrationor 2000 user 30 day Migration

* Requires Jumpstart offering completion

No Migration – New Mail boxes

Migration effort in days

Hybrid Configuration

Migration Jam *Customer moves data with IBM support

“White glove” custom fit offeringIBM & Customer effort mix

Cloud Archiving

All User Full Data (or subset of data)Migration

NSF or PST @ 10$ per GB

SmartCloud Notes Migration Options

2. SmartCloud Integration

Agenda

Questions?

Legal Disclaimer

• © IBM Corporation 2012. All Rights Reserved.• The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it

is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

• References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

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