cstm 301 - management & organization introduction to management
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CstM 301 - Management & Organizationintroduction to management
the new workplace…employee perceptions & expectations:
management approach:
on your marks, get set…people/talent:
technology:
globalization:
ethics:
diversity:
career advise from a textbook…
mastery: be good at something…
networking: know people…
entrepreneurship: act as if it’s your company…
technology: become a “geek”…
marketing: communicate…
learning: you aren’t done yet…
An Organization is…
a collective of people
an open system
an organization is…
performance focused:
an organization is…
ever changing:human capitalcommand & controlteamworktechnologynetworkingexpectationsvalue sustainability
a manager is…autocratic paternalistic democratic
a person who supports, activates and is responsible for the work of others…
laissez-faire micro-manager control freak
management is…about human beings
embedded in culture
commitment to common goals & shared values
an enabler for growth & development
communication and responsibility based
more than the “bottom line”
creating satisfied customers Peter F. Drucker
a manager’s many titles…Typical
NonprofitTypical
BusinessConstruction
Firm
Board of Directors Board of Directors Board of Directors
Top Managers Executive DirectorPresidentAdministrator Vice President
Chief Executive OfficerPresidentVice President
Chief Executive OfficerPresidentVice President
Middle Managers Division ManagerRegional ManagerBranch Manager
Division ManagerRegional ManagerPlant Manager
Regional ManagerProject ExecutiveChief Estimator
First-Line Managers Department HeadSupervisorTeam Leader
Department HeadSupervisorTeam Leader
SuperintendentForemanCrew Chief
managerial performance…
accountability
effective manager
quality of work life
functions of management…
roles of management…
successful managers…
set agendas
network
create social capital
learn
managerial skills…
technical skills
human/interpersonal skills
conceptual & analytical skills
managerial skills…
managerial skills…
managerial skills…
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