critical success factors in effective project implementation
Post on 06-Dec-2014
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Special Thanks ToJeffrey K. Pinto, Dennis P. Slevin
Critical Success Factors in Effective Project implementation
Ten empirically derived critical project implementation success factors.
A diagnostic instrument-the Project Implementation Profile (PIP)
for measuring the ten factors.Measures of the key elements of project Strategy-and Tactics.The effect of Strategy and Tactics on project implementation
success.The impact of the project life cycle on the relative importance
of the critical success factors.
We shall discuss about
A project is an organization of people dedicated to a specific purpose or objective.
A project involves: large, expensive, unique, or high risk undertakings
A project should Completed: by a certain date, for a certain amount of money, within some expected level of performance. At a minimum, all projects need to have well defined objectives and sufficient resources to carry out all the required tasks.
What is Project
A project is generally considered to be successfully implemented if it
Comes in on-schedule (time criterion).Comes in on-budget (monetary criterion).Achieves basically all the goals originally set for it (effectiveness)Is accepted and used by the clients (client satisfaction criterion).
What is Successful projects implementation
Conceptualization Preliminary goals and alternatives are specified and possible means to accomplish those goals
Planning Scheduling, budgeting, and the allocation of other specific tasks and resources.
Execution Materials and resources are procured, the project is produced, and performance capabilities are verified.
Termination the release of resources and transfer of the project to the clients.
Project life cycle
Organizational effort in life cycle
Project MissionTop Management SupportProject Schedule PlanClient ConsultationPersonnelTechnical TasksClient AcceptanceMonitoring and FeedbackCommunicationTroubleshooting
Ten successful critical success factor
The Factor Model
The factors appear to be both time sequenced and interdependent.
The factors for a project implementation can be laid out on a critical path.
The model allows the manager to actively interact with and systematically monitor his project.
Characteristics of the model
Experimented on 400 project and the over 61% of the causes of project implementation success can be explained by the ten critical success factors.
The importance value of critical Factors has been measured by regression beta weights showing the combined relationships between Critical Factors and project success over the four project life-cycle stages
Results of applying 10 critical factors
Strategic Tactical
• Mission • Top Management Support • Schedule/Plans
• Client Consultation• Personnel• Technical Tasks• Client Acceptance• Monitoring and Feedback• Communication• Troubleshooting
Strategic and Tactical factors
Issues Strategic Tactical
1. Level of Conduct Top Management Mid to lowerLevels of management
2. Subjective/Objective Assessment
Greater subjectivity used as strategic level
Less use of subjective values
3. Nature of problems Unstructured, one at a time More structured and repetitive
4. Information Needs Larger amount of Information needed
Need for internally generated, specific information
5. Time Horizons Long Term Short Term
6. Completeness Covers the entire scope of organization
Concerned only with the sub-organizational unit involved
7. Reference The source of all planning is original
Done in pursuit of strategic plans
Taxonomy of Strategic Vs Tactical issues
Issues Strategic Tactical
8. Details Broad & general Narrow & problem specific
9. Ease of Evaluation Difficult Easier
10. Point of View Corporate Functional
Taxonomy of Strategic Vs Tactical issues (Cont.)
Strategy/tactics effectiveness matrix
Cell 1 : High Strategy-High Tactics High probability of implementation success
Cell 2 : Low Strategy-High Tactics
Error 2: error would likely occur in a situation in which project strategy was ineffective, inaccurate, or poorly done. However, in spite of initial planning inadequacies, goals and schedules were operationalized during the tactical stage of the implementation.
Error 3: error has been defined as solving the wrong problem, or "effectively" taking the wrong action. In this scenario, a problem has been identified, or a project is desired, but due to a badly performed strategic sequence, the wrong problem has been isolated and the subsequently implemented project has little value in that it does not address the intended target.
Strategy/tactics effectiveness matrix
Cell 3 : Low Strategy-Low Tactics High probability of implementation failure
Cell 4 : High Strategy-Low Tactics
Error 1: It occurs when an action should have been taken and was not. It will occur when little action is subsequently taken and the tactical activities are inadequate to the degree that the project is not developed.
Error 4:
error can be defined as taking an action which solves the right problem but the solution is not used by the organization. one would expect projects classified in this quadrant to exhibit a strong tendency toward "errors of inaction" such as low acceptance and low use by
organization members or clients for whom the project was intended.
Strategy/tactics effectiveness matrix(Cont.)
A recent study of over 400 projects has demonstrated that strategic issues become less important and tactical issues become more impor-tant to project success over the life of a project.
Strategic and Tactics Over Time
Use a Multiple-Factor Model Think Strategically Early in the Project Life Cycle Think More Tactically as the Project Moves Forward in Time Make Strategy and Tactics Work for You and Your Project
Team Consciously Plan for and Manage Your Project Team's
Transition from Strategy to Tactics
Implication for Managers
Define the process of project implementation through exposing the manager to a set of empirically derived factors found to be critical to project success.
These are some suggestions offered to project managers who are intent on better understanding their project during its implementation process, but are at a loss as to how to go about attempting to more adequately ensure project success
Conclusion
Thank You All
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