critical conversations on the road to ai adoption · tactical conversations how do we get the right...

Critical conversations on the road

to AI adoption

Mergan Velayudan

2

Agenda

Closing notesTactical

conversations

Operational

conversations

Strategic

conversations

Context

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Context – Pay TV

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Context - AI

Source: www.aitrends.com

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Context - AI

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Context - AI

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Then

“The impact of machine learning and artificial intelligence on our products is almost impossible to overestimate… All the products we build will be fundamentally powered by machine learning.” Bob Van Dijk - CEO, Naspers

"AI is one of the most important things humanity is working on. “

Sunder Pichai – CEO, Google

8

Then

“The impact of machine learning and artificial intelligence on our products is almost impossible to overestimate… All the products we build will be fundamentally powered by machine learning.” Bob Van Dijk - CEO, Naspers

“The impact of machine learning and artificial intelligence on our products is almost impossible to overestimate… All the products we build will be fundamentally powered by machine learning.”

Bob van Dijk – CEO, Naspers

9

Then

18+ months50+ initiativesWhat did we learn?

The road to AI adoption

Operational conversations Tactical

conversations

Strategic conversations

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Strategic conversations

Conversations with impact

across the enterprise

12

Strategic conversations

Is AI relevant to us

and when should we

get started?

13

Strategic conversations

Who should run with

this?

14

Strategic conversations

How will we measure

progress and

benefits?

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Tactical conversations

Conversations that primarily

impact teams

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Tactical conversations

How do we get the right

skills to make AI work?

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Tactical conversations

What type of projects

should we commit to?

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Tactical conversations

When will we see benefits

from AI?

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Operational conversations

Conversations that have

direct

and personal impact

20

Operational conversations

What help do you need

to do your job better?

21

Operational conversations

Do we really have the data

we need?

22

Operational conversations

What’s the least effort we

can put in to prove this will

work?

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Closing

notes

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AI is a

means,

not an end

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Adopting AI is

primarily a people

problem

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Successful adoption

requires these

critical

conversations

Thank you

linkedin.com/in/merganv/