creme-ing the competition

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Creme-ing the

CompetitionLily Nason,

Kiara Bunting, Cameron Spera &

Gabriella Bello

https://twitter.com/Oreo

786K13.5Khttps://twitter.com/Oreo

https://twitter.com/ChipsAhoy

Frequency of TweetsOverall: 22.9K

Multiple original tweets each week

Daily responses to customers and other brands

Engage in constant conversation

High engagement on tweets

https://twitter.com/Oreo

Overall: just over 4,700

Original tweets monthly at most

No original tweet in month of December

Computerized responses to followers

Minimal engagement on tweets

https://twitter.com/ChipsAhoy

Frequency of Tweets

Relationship StatusEngage in conversations with other brands, including Dunkin’ Donuts,

McDonald’s, Chili’s, Jack in the Box, Dairy Queen, and more

https://twitter.com/DunkinDonuts

https://twitter.com/Oreohttps://twitter.com/DunkinDonuts

https://twitter.com/Oreo

Oreo engages with brands/companies even if there is no possibility for a collaboration in the future.

https://twitter.com/theonionhttps://twitter.com/hphttps://twitter.com/benefitbeauty

No interaction with other brands since July

Relationship Status

https://twitter.com/ChipsAhoy

Daily Hashtag UseNovember 13th — December 13th 12,813 Oreo Chips Ahoy 198

https://topsy.com/

SocialMention: Brand Name

http://www.socialmention.com

SocialMention: Hashtag

http://www.socialmention.com/

Klout Score

https://klout.com/#/user/Oreo

Klout Score

https://klout.com/#/user/ChipsAhoyhttps://klout.com/#/user/ChipsAhoy

Current EventsOreo is very up-to-date with current events

They use #dailytwist: “Today’s news with an Oreo Twist!” -Oreo.com

Their posts are timely

Their graphics are creative

https://twitter.com/Oreo

Chips Ahoy doesn’t focus much on current events

When they do, their graphics lack creativity

Their images are not very focused on their product

Current Events

https://twitter.com/ChipsAhoy

Oreo promotes new recipes and DIY projects with “Oreo DIY”

They provide recipes with each post

Their recipes use their product creatively

Recipes/DIY

https://twitter.com/Oreo

Recipes/DIYChips Ahoy doesn’t post recipes very often

They don’t always post recipes with their posts

Their recipes aren’t always very creative

https://twitter.com/ChipsAhoy

New FlavorsOreo advertises new flavors and styles with different, unique tweets

They incorporate photos, videos, and other media

Each tweet uses different ideas, colors, and designs to advertise the flavor

https://twitter.com/Oreo

New FlavorsChips Ahoy advertises new flavors with similar tweets

All of them use very similar images

They all use the same colors, designs, etc.

https://twitter.com/ChipsAhoy

Thins vs Brownie

https://twitter.com/Oreohttps://twitter.com/ChipsAhoy

1 Year Later...

https://twitter.com/Oreohttps://twitter.com/ChipsAhoy

Work Cited1.Oreo. (2014). File: Oreo.svg. [Image File]. Retrieved from:

http://logos.wikia.com/wiki/Oreo#2014-present

2.ChipsAhoy!. (2015). File: chips-ahoy. [Image File]. Retrieved from: http://iloveicecreamcakes.com/ilicc_wp/wp-content/uploads/2015/04/chips-ahoy.png

3.http://www.socialmention.com4.http://www.socialmention.com5.https://topsy.com/6.https://twitter.com/Oreo7.https://twitter.com/ChipsAhoy

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