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ContaCt BLG adroit

Patricia A. OlahT 514.954.2556 polah@blg.com

Andrew Terrett T 416.367.6497 aterrett@blg.com

H. John GodberT 514.954.3165godber@blg.com

Robert P. Hutchison T 416.367.6212 rhutchison@blg.com

Rebecca A. CowderyT 416.367.6340 rcowdery@blg.com

Calgary | Montréal | Ottawa Toronto | Vancouver | Waterloo Region Lawyers | Patent & Trade-mark Agents Borden Ladner Gervais LLP is an Ontario Limited Liability Partnership.

blg.com

CalgaryCentennial Place, East Tower1900, 520 – 3Rd Ave S WCalgary, AB, Canada T2P 0R3T 403.232.9500F 403.266.1395

Montréal1000, rue de La Gauchetière OuestSuite 900Montréal, QC, Canada H3B 5H4Tél. 514.879.1212Téléc. 514.954.1905

ottawaWorld Exchange Plaza100 Queen St, Suite 1100Ottawa, ON, Canada K1P 1J9T 613.237.5160F 613.230.8842 (Legal)F 613.787.3558 (IP)ipinfo@blg.com (IP)

torontoScotia Plaza, 40 King St WToronto, ON, Canada M5H 3Y4T 416.367.6000F 416.367.6749

Vancouver1200 Waterfront Centre200 Burrard St, P.O. Box 48600Vancouver, BC, Canada V7X 1T2T 604.687.5744F 604.687.1415

Waterloo regionWaterloo City Centre100 Regina St S, Suite 220Waterloo, ON, Canada N2J 4P9T 519.579.5600F 519.579.2725F 519.741.9149 (IP)

© pRinTed in Canada | Bd1718–07–12

reCent CLient resuLts

• Improvedturn-aroundtimefrominitialfileopeningtodeliveryoflegalservices

• Createdcostsavingsbystreamliningworkprocessesandoptimizingcollaborationbetweenthefirmandclientteams

• Achievedcost-predictabilitybasedontheoptimizedprocess

• Improvedclient-firmcommunicationsandworkflowtransparency

BLG adroit at Work ProCesses that deLiVer outCoMes

How project Management Works: Managing Scope, Time and Budget

Ourapproachtoprojectmanagementisbothartandscience,creatinganddeployingmanagementstrategiesforlargescaleorcomplexinitiativesbasedonindustryleadingtoolsandtechniques.Weworkcloselywithyouattheoutsetofthelegalmattertodeveloptheprojectmanagementplan:

Itstartsbyidentifyingyourunderlyingbusiness and legal drivers, project objectives and outcomes.

Together,wedefinethe scopeofwork,andthespecifictaskstobecompletedtoachievetheprojectobjectives.

Byestablishingdetailed plansfortheprojectincollaborationwithyou,wedeliverschedules,milestoneclarity,deliverables,teamassignments,clarityofrolesandresponsibilities,riskidentificationandrisk-responsecontingencyplans.

Thisapproachcreatesrealistic budgetstoimprovecostpredictabilityforyou.

Acommunication plan isdevelopedwithyouforstatusreports,onworkprogressionandbudgettracking,riskidentification,andasappropriate,anapprovalprocessforchangestoprojectplansandbudgets.

How process improvement Works: dMaiC [de-may-ik] = define, Measure, analyse, improve and Control

WeemployourDMAICLeanmethodologytocreateenhancedvalue,onyourterms.Incollaborationwithyou,weidentify,pursueanddeliverefficiencygainsbystreamliningprocessestomeetyourneeds:

Weengagewithyoutodefineyourneeds,expectationsandrequirements,rangingfromservicequalityandcostpredictabilitytostatusreportingandriskmanagement.

Ourmeasurementactivitiesmapthecurrentstateprocessesandidentifykeymetrics,andweaskyoutherightquestionstocollectthecrucialdataneededfordecision-making.

Throughdataanalysisandinterviews,weidentifytherootcausesofprocesschallengesandtheirimpact.

Withthisdataandinsightinhand,wemeetwithyouandtogetherweidentifyopportunitiesandsolutionsforspecificandcontinuousimprovementinthewayweprovideourlegalservicestoyou,andforin-housecounselinthewayyoudeliverlegalservicestoyourinternalclients.Wethenprioritiseimplementationandcollaboratewithyoutoproducethenew,optimizedprocessmapforexecutionoflegalservicedelivery.

Weimplementcontrol planstomonitorexecutionandprovidethemetricsonsolutionresults,processadherenceandimpact.

For our clients, gaining more value from legal services is not optional, it is essential.

BLG Adroit is our collaborative approach to partnering with our clients. Working with you, we utilize process improvement and enhanced project management methodologies to create maximum value, efficiency, consistency, predictability and transparency both in the delivery of our legal services to you, and for in-house counsel in the delivery of legal services to your internal clients.

BLG adroit – one aPProaChtWo CoMPonents

Ourapproachconsistsoftwomethodologies–processimprovementandprojectmanagement,whichcanbeusedintandemorindependently,basedonyourspecificneeds.

Listeningfor,andunderstanding,yourobjectives,expectationsandneeds–how you define value and success–isattherootofBLGAdroit.

Lean process improvement

Ourmethodologyisbothbroadanddeep.WetakeaholisticapproachtoyourneedsandthenapplyprovenLeanSixSigmadisciplinestorefineandimprovetheefficiency,effectivenessandtransparencyoflegalservices.

Legal project Management

Ourprojectmanagementtoolsareusedtomoreeffectivelymanagetheplanning,execution,andcontroloftheworkandbudgetforlegalmattersofanynature,sizeorcomplexity.

Creating Value

• Greaterefficiencyandcostcontroloflegalservices

• Improvedtransparencyandcommunications

• Predictabilityofdeliverablesandtiming

• Improvedriskmanagement

• Enhancedcollaboration

• Designofalternativefeearrangementstailoredtoyourneeds

• Customizationofworkplansandprocessestomeetyourneeds

BLG adroit: Lean ProjeCt ManaGeMent

oPtiMized LeGaL serViCes

Asyourlegaladvisers,ourjobistoeffectivelysupportachievingyourbusinessobjectives.

AtBordenLadnerGervaisLLP(BLG),LeanSixSigmaprocessandprojectmanagementprinciplesandmethodologiesunderpinourwayofworkingsmarter,moreefficientlyandcost-effectivelyforyouandwithyou.WecallitBLGAdroit,meaningdeft,skillfulandadept.

Byaskingtherightquestions,creatingmoreefficientandtransparentprocesses,applyingbest-in-classmatterandprojectmanagementtechniquesandperformancemonitoring,weseektocontinuallyenhancethevalueweprovideinourrelationshipswithyou.

BLGAdroitisourwayofthinking,backedbyaprovenmethodofapplication.

BLG adroit Co-Leaders

andrew Terrett Solicitor(EnglandandWales),PMP,LL.M,LeanSixSigmaGreenbelt

patricia Olah Attorney-at-Law(UnitedStates),J.D.,LeanSixSigmaGreenbelt

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