consulting in the 21st century greater houston ih council 20 feb 2003 jill barson gilbert, qep...
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Consulting in the 21st CenturyConsulting in the 21st CenturyGreater Houston IH Council Greater Houston IH Council •• 20 Feb 20 Feb
20032003Jill Barson Gilbert, QEP Jill Barson Gilbert, QEP •• InteGreyted InteGreyted
Consultants, LLCConsultants, LLC
20 February 2003 Copyright © 2003 InteGreyted Consultants, LLC Slide 2
Topics
Consulting in the 21st century - evolutionTwo consulting business models – traditional and “new age”How InteGreyted implements its business model to deliver strategic IH servicesKeys to success
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Consulting in the 21st Century
1980 2003
1980 - 1984 1985 - 1994
Consulting Firms Tech Industry, Small Business
1995 - 2003
Plant/Corporate Staff
Plant or Office Executive Suite Client Site Home Office
Business Formal Business Casual Plant/Weekend Casual
What You Know Who You Know
Generalist Specialist Generalist w/ Specialist Network
Paper & Pencil Mainframe Systems Spreadsheets EH&S MIS
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Business Model 1 – Mid-sized U.S. Consulting Firm
Hire smart people straight out of of college and train them to be consultantsDedicated sales team and marketing staffReplicate successes geographically
Southwest Airlines model
Privately held, not leveraged
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Business Model 2 – Mid-sized Global Consulting Firm
Hire experienced EH&S specialists, most with industry experienceSmall core group of 25-30 “manager-sellers”Privately held, slightly leveraged, backed by $1 billion companyTechnology is integral part of day-to-day businessGlobal Network of EH&S professionals
Strategic Industrial Hygiene Services
Expertise •• Global Resources •• Technology
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InteGreyted Overview
Strategic ThinkingPractical DesignEfficient Execution
Senior EHS professionals working in partnership with industry
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Strategic EHS Services
Corporate Programs & TrainingGlobal InitiativesManagement SystemsCompliance/Voluntary StandardsSustainability
Acquisitions & DivestituresTechnology-Enabled EHSAsset Management and Cost RecoveryLitigation Support
Engineering •• Site Restoration •• Health & Safety
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AmericasAmericas
Argentina
Brazil
Canada
Colombia
Costa Rica
Mexico
United States
Venezuela
EuropeEurope
Austria
Belgium
England
France
Germany
Ireland
Italy
Portugal
Romania
Spain
Switzerland
Asia/AfricaAsia/Africa
Australia
China
Egypt
India
Israel
Japan
Korea
Malaysia
New Zealand
Pakistan
Singapore
South Africa
Serving Clients Worldwide
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Corporate Industrial Hygiene Projects
Business Model:Overall project management through senior level core staffBroad geographical capabilities, including “in-country” resourcesRapid execution of surveys through regionally based network partnersConsistent methodologies, reports, and data handling through central (web-based) data system
Fortune 5 Client:
Broad-based IH surveys at 15+ geographically dispersed locations
Complex IH assessment for pilot application (Fortune 50 supplier)
Fortune 100 Client:
IH assessments for propriety material. 20+ multi-national locations
Fortune 200 Client:
Pre-scheduled surveys at 20+ sites with heavy metal focus
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Key Result Areas Measures of SuccessLow High
Program Approach & Governance
Reactive, Surprised Strategic & Anticipatory
RequirementsIdentification
Ad Hoc Identification Inventoried, Organized, Actionable
Management Systems Firefight Operates as a Process, Consistently Applied
Methodology
Accountability Undefined Traceable for Routine, Corrective & MOC Req’ts.
Information Systems Manual, Disconnected, Disintegrated
Automated, Consistent & Consolidated
Assurance Metrics After the Fact Early Warning Radar
Reporting Burden Byproduct of Business Process
“Responsible Official” Risk
Vulnerable Protected
Strategic Approach Ensures Success
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Ability to Deliver the Complete Solution
Program Strategies that migrate potential compliance liability to managed risk
Consistent Program: reports/formats/compliance demonstration methods across multiple sites & dispersed geographies
Managed Implementation: consistent business processes implemented at the operations level
Real-Time Compliance Assurance Measures: prevention & quick
deviation correction not penalties
Consolidation/Retention of Knowledge: monitoring data, obligations, supporting materials, assignments, etc.
Management Solutions: “root cause fixes, long term risk control”
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Expertise & Experience
Seasoned Experts:Seasoned Experts: working with clients to design the best strategy and business processes
Managed Network:Managed Network: industrial hygiene professionals with practical and local facility/regulatory experience to implement programs worldwide
GlobalNetEHS™
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Tools & Information Technology
Leading Edge Methodologies:Leading Edge Methodologies: leverage technology to enable effective and efficient IH & other EHS management programsWeb-Tools:Web-Tools: easy, cost-effective, field-tested tools that consolidate assurance program information in one placeFlexibility:Flexibility: interface with existing systems, minimizing redundancy without sacrificing past investments in technology IntelligentEHS™
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Keys to SuccessPlan! Plan! Plan!Be focusedDistinguish yourselfMarket YourselfWork with people you knowSell to people you don’t knowKnow when to ask for helpKeep what works; discard what doesn’t workProtect your assets
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Summary
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For Further Information…Jill Barson Gilbert, QEPInteGreyted Consultants, LLCjgilbert@integreyted.com 281.280.8106
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