consular services for dominican citizens within the framework of the agreement on “migration flows...
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Consular Services for Dominican Citizens
Within the framework of the Agreement on “Migration Flows between the Dominican Republic
and Spain”
A computerized structure designed for the integrated management of consulates. Covers from basic citizen records (consular registration) to systematization of all the processes that take place in the physical office of the Consulate, from a service request to the automatic generation of a report on consular collections in real time.
Definition of the Consular Management System
Services Provided through the Consular Management System (December 2010)
Indicator Number
Computerized offices 46
Consular officers using the system 503
Institutions and enterprises that have requested services 4,707
Foreign nationals that have received services 200,329
Dominican citizens that have received services 214,300
Total of services provided 734,150
Key Indicators of the Consular Management System
Key Functions Specific Services
Consular Representation Functions
1. Passports2. Visas3. Certifications4. Legalizations5. Naturalizations6. Legal assistance (Dominican and foreign)7. Promoting business in the Dominican Republic8. Assistance to the community
Civil Registry Functions1. Births2. Marriages3. Deaths
Notary Public Functions1. Notary acts2. Sworn declarations3. Authorizations
Bailiff Functions 1. Bailiff notification
Administrative Functions1. Administrative/operative management2. Keeping track of income
Services Covered by the Consular Management System
Steps to Serve Citizens under the Consular Management System
1. Information2. Payment of services3. Registering applicants4. Service control5. Confession and service delivery
Standardizing Processes at Consular Offices
Individualized Assistance for Citizens
Photo of the refurbished office. 2007.
Services for Citizens at the Madrid Consulate
Assistance to Dominican Citizens Living in the Provinces of the Consular Jurisdiction of Madrid
Province Distance from Madrid
Asturias 450 kilometres from Madrid
Ávila 120 kilometres from Madrid
Burgos 250 kilometres from Madrid
León 350 kilometres from Madrid
Pamplona, Navarra 440 kilometres from Madrid
Ponferrada, León 390 kilometres from Madrid
Salamanca 215 kilometres from Madrid
Soria 225 kilometres from Madrid
Toledo 90 kilometres from Madrid
Valladolid 210 kilometres from Madrid
Zamora 250 kilometres from Madrid
ONLINE Assistance
User’s Manual
ONLINE Consultation Portal: Consuladord.coma) Description of the serviceb) Requirementsc) Time to obtain servicesd) Cost of servicese) Observations that are of interest to citizens
Support of the Consular Management System
Consular Services for Dominican Citizens
Agreement on Migration Flows between the
Dominican Republic and Spain
Statistics of Citizens that have Benefited from the Agreement between the
Dominican Republic and Spain
Consulate Number Percentage
Madrid, Spain 299 72,22%
Barcelona, Spain 44 10,63%
Sevilla, Spain 35 8,45%
Valencia, Spain 32 7,73%
Canarias, Spain 3 0,72%
Milan, Italy 1 0,24%
Total 414 100,00%
Source: Consular Management System. April 24, 2011.
a) Services Based on the Agreement on Dual Citizenship between Spain and the Dominican Republic
66.91% of the citizens included in the sample have requested services relating to application for Spanish citizenship. The services requested include the following:
Certificate of Lack of a Criminal Record Certificate of Consular Registriation
Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between
the Dominican Republic and Spain
b) Passport Renewal Services
13.04% of the citizens included in the sample have requested services associated to passport renewal. The requested services include the following:
New passport booklet Temporary passport or “Carta de
Ruta” Sworn declaration of loss of
passport Passport extension Concordance Certificate Certificate to correct the letter “Ñ”
in first and last name
c) Services to Authorize Under-age Dominican Citizens to Leave the Country
11.11% of the citizens included in the sample have requested services relating to authorization for under-age Dominican citizens to leave the country.
Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between
the Dominican Republic and Spain
d) Various Consular Services 10.63% of the citizens included in the sample have requested various services,
including the following:
Certificate of acknowledgment Certification of the certificate of acknowledgment Autorization Special Power of Attorney for the National Housing Bank (Banco
Nacional de la Vivienda – BNV) Authorization to withdraw document Authorization to withtraw income from account Various authorizations Certificate Certificate of time spent at the Consulate Certification of documents Correspondence sent Correspondence received Sworn declaration Legalization of Dominican documents Legalization of foreign documents
Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between
the Dominican Republic and Spain
e) Notary Services to Get Married
9.42% of the citizens included in the sample have requested services to get married, including the following:
Marriage ceremony Certification of marriage certificate Publication of edict Certificate of consular registration and edict Certificate of the obligatory nature of edict Certificate of continuity of marriage Sworn declaration of marital status Sworn declaration of marital status and place of residence Sworn declaration of place of residence
Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between
the Dominican Republic and Spain
f) Various Notary Services
5.07% of the citizens included in the sample have requested various notary services, including the following:
Notary Power for Bank Procedures Notary Power for Sales Notary Power for Acquisitions with
Financing Notary Power of Representation Notary Power for Divorce with Mutual
Agreement Notary Power for Divorce due to
Incompatibility Notary Power for Mortgage
g) Services Relating to Requests for Financial Support to the Spanish Government
5.07% of the citizens included in the sample have requested services to apply for financial support from the Spanish Government.
h) Notary Services to Reunite with Under-Age Children
5.31% of the citizens included in the sample have requested services associated to reuniting with their children. The requested services include the following:
Notary Power for the Act of Accepting Custody of an Under-Age Person
Notary Power for Custody (reunification)
Notary Power: Is Not Against Reunification
Notary Power: Grants Custody (reunification)
Notary Power for Visas (reunification)
i) Notary Services to Request Documents for Under-age Children
4.59% of the citizens included in the sample have requested services associated to requesting documents for their children prior to reunification.
Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between
the Dominican Republic and Spain
j) Services Relating to Insurance Affiliation for the Repatriation of Deceased Persons
2.90% of the citizens included in the sample have requested services associated to insurance affiliation for the repatriation of deceased persons, available at the Consulate in Madrid.
Thank You!
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