connecting the dots - frontiers of interaction 2012

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Connecting the dots

Illustration by Josh Evnin:http://www.flickr.com/photos/jevnin/65560448/

Johanna Kollmann@johannakollFrontiers of Interaction 2012, Rome

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User Experience

Systems Thinking

AgileLean Startup

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How do I decide what to do next?

#foi12 - @johannakollIllustration by Liz Henry: http://www.flickr.com/photos/lizhenry/2051224366/

Problem-solving. Decision-making.Abductive reasoning.Creativity.

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How I decide what to do next

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How I decide what to do next

1. Toolkit

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Experience Map by Chris Risdon, from http://adaptivepath.com/ideas/the-anatomy-of-an-experience-map

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#foi12 - @johannakollPhoto by Hegemony77 Doll Clothes: http://www.flickr.com/photos/1-6-scale-doll-clothes/6884168554/

Build

MeasureLearn

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A person’s ability to contribute improves if she can see a problem in multiple ways and if she can apply diverse heuristics.

~ Scott PageThe Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, And Societies (2007)

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How I decide what to do next

1. Toolkit2. Collaborate

#foi12 - @johannakollPhoto by Hannah Donovan: http://www.flickr.com/photos/hannahdonovan/5900445189/

#foi12 - @johannakollPhoto by Rachel Winch: http://www.flickr.com/photos/rachelwinch/6412700227/

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How I decide what to do next

1. Toolkit2. Collaborate

3. Values

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Values represent our guiding principles: our broadest motivations, influencing the attitudes we hold and how we act.The Common Cause Handbook (2011). www.valuesandframes.org

#foi12 - @johannakoll The Common Cause Handbook (2011). www.valuesandframes.org

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Connecting the dots

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Enhance your toolkit and explore new perspectives.

Seek out people who approach things differently to you.

Reflect on what grounds you.

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Some resources

Affinity sorting – KJ Technique: http://www.uie.com/articles/kj_technique/

Experience Map by Chris Risdon: http://adaptivepath.com/ideas/the-anatomy-of-an-experience-map

Rich Picture: http://www.slideshare.net/johannakollmann/making-sense-of-messy-problems-systems-thinking-for-multichannel-ux

Business Model Canvas by Alexander Osterwalder: http://www.businessmodelgeneration.com

Scott Page: The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, And Societies (2007). http://press.princeton.edu/titles/8353.html

Values and Frames: The Common Cause Handbook (2011). http://www.valuesandframes.org