company presentation - mcduk.co.uk · 32,000 sq. ft. warehouse space 18 employed installation teams...
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Company Presentation
Founded in 1993 by Edward Johnston
Specialising in the supply and installation of freestanding and integrated domestic electric and gas appliances.
Head office in East Kilbride, Glasgow
Supplying Housebuilders, Social Housing, The Trade, Kitchen Studios, High Street & On Line Retailers, Kitchen & Appliance Manufacturers
Limited Company formed in 2003
Home delivery service commenced in 2007
Product exchanges and home installations started in 2007
Business Operation covers Scotland, Yorkshire, the North East & North West of England and North Wales.
MCD Background
www.mcduk.co.uk
Distribution
via fleet (30) of 3.5 ,7.5 ton
and 18 ton vehicles with tail lifts
Warehousing
50,000 sq. ft.
Installation
2 person delivery and
installation teams
Exchanges
Like-for-like and new product
exchange service
Sales
The house builder and contract
market, social housing, tradesmen,
kitchen furniture manufacturers
and kitchen studio’s
Services
www.mcduk.co.uk
Trade Brands
www.mcduk.co.uk
Contract Brands
www.mcduk.co.uk
Contract Clients
www.mcduk.co.uk
Exchange Service
www.mcduk.co.uk
MCD Accreditations
www.mcduk.co.uk
MCD Contract Installation Training
Must acquire their CSCS certificate
before starting with MCD to comply with
site H&S regulations
Initial training in house to understand the
importance of administration and digital
imagery of all work carried out on behalf
of the company and its clients
Manual handling and the efficiencies of
unpacking and removal of all packaging
from site and basic installation training
on door handling and drilling
Partnered up with an experienced
installer to learn on site installation
training
With monthly assessments on trainees
performance, attitude, attendance and
time keeping
When trained to the required standard
Gas Safe training and certification begins
Final assessment by the Contracts
Supervisor to confirm installer
meets MCD’s standards
www.mcduk.co.uk
MCD Home Installation Training
Teamed up with an experienced home
installer to understand the challenges of
this work
Initially starting with exchange work to
gain confidence in a home environment
Monitored and appraised over a 3
month period on all aspects of home
installation Services
Requirements for Home Installations
Understanding of all potential electrical and gas problems with old products
LPG gas requirement
Installation of all freestanding, built-in and integrated appliances
Build up of large refrigeration
Installation of large range cookers and cooker hoods
www.mcduk.co.uk
Area Coverage
MCD covers Scotland, Yorkshire, the North East & North West of England and North Wales.
Head Office in Glasgow
Branches at Glasgow, Darlington and Warrington
Emphasis on ‘Services You Can Rely On’
Supplying Housebuilders, Social Housing, The Trade, Kitchen Studios, High Street & On Line Retailers, Kitchen & Appliance Manufacturers
GLASGOW
ABERDEEN(Future Development)
DARLINGTON
WARRINGTON
www.mcduk.co.uk
Glasgow (Head Office)
Serving Scotland
32,000 sq. ft. warehouse space
18 Employed installation teams
Product showroom and training centre
Installation Training Centre
Up to £1 million worth of stock
Services offered: Site and home installations, site, trade and home deliveries, appliance exchange service, supply appliances and sinks to the trade and contract market.
Gas Safe, CSCS, ISO9001 accreditation, CHAS, SMAS Worksafe Contractor
www.mcduk.co.uk
Darlington Branch
Serving Yorkshire and North East England.
6,000 sq. ft. warehousing space
5 x 3.5 tonne vehicles
5 Employed installation teams
Services offered: Site and home installations, site, trade and home deliveries, appliance exchange service, supply appliances and sinks to the trade and contract market.
Gas Safe, CSCS, ISO9001 accreditation, CHAS, SMAS Worksafe Contractor
www.mcduk.co.uk
Warrington Branch
Serving North West England and North Wales
6,000 sq. ft. warehousing space
5 x 3.5 tonne vehicles
5 Employed installation teams
Services offered: Site and home installations, site, trade and home deliveries, appliance exchange service, supply appliances and sinks to the trade and contract market.
Part P, Gas Safe, CSCS, CHAS, SMAS Worksafe Contractor
www.mcduk.co.uk
Delivery...
www.mcduk.co.uk
Delivery you can rely on
Modern fleet of 3.5, 7.5 and 18 tonne vehicles
Fully equipped with quality tools and supplies
Vehicle tracking and contactable
2 person fully employed teams
Disconnect, connect/install, remove old appliance
Remove and dispose all product and packaging
www.mcduk.co.uk
Service...
www.mcduk.co.uk
‘Service You Can Rely On’
A quality service is our core value in our business and we pride ourselves on a smooth supply, installation and delivery process for our clients and their customers.
We offer a “fit and forget” policy
Knowledgeable and experienced teams
Highly skilled and fully trained installers
Fully documented and completed job records
Digital imaging of all pre and post installations
KPI reports to monitor service levels for all our clients
www.mcduk.co.uk
People...
www.mcduk.co.uk
People you can rely on
All staff are highly trained with many years experience in the industry and we satisfy our clients with on site and in-home services.
We pride ourselves on a smooth supply, delivery and installation service with processes to meet our clients and their customers requirements.
Operation teams geared for fast bookings
Structured and flexible approach
Pre-install survey to anticipate requirements
Installers highly commended for their work
www.mcduk.co.uk
Thank you.
www.mcduk.co.uk
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