communication skills

Shocking Facts You Did Not Know A Minute Ago.mp4

We are having soft skills class in the 2nd floor non a/c seminar hall and the class is very boring.

• Just some facts!

What is Communication?

• Act of transmitting information and meaning from one individual or group to another.

Communication is a series of experiences of

• Black Red Yellow White

Purple Brown Green

Orange Violet Blue

Indigo

• A

Amidst the mists and coldest frosts,With stoutest wrists and loudest boasts,He thrusts his fist against the postsAnd still insists he sees the ghosts.

Are our oars oak?

Around the rugged rocks the ragged rascal ran.

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• Betty and Bob brought back blue balloons from the big bazaar.

Betty better butter Brad's bread.

Betty Botter bought some butter,"But," she said, "this butter's bitter.If I bake this bitter butter,It will make my batter bitter.But a bit of better butter -That would make my batter better."So she bought a bit of butter,Better than her bitter butter,And she baked it in her batter,And the batter was not bitter.So 'twas better Betty BotterBought a bit of better butter.

• A big black bug bit a big black bear, made the big black bear bleed blood.

A bitter biting bitternBit a better brother bittern,And the bitter better bitternBit the bitter biter back.And the bitter bittern, bitten,By the better bitten bittern,Said: "I'm a bitter biter bit, alack!"

Black bug's blood.The blue bluebird blinks.The bootblack bought the black boot back.A box of biscuits, a batch of mixed biscuits.Brad's big black bath brush broke.

• Can you imagine an imaginary menagerie manager imagining managing an imaginary menagerie?

Cedar shingles should be shaved and saved.

A cheap ship trip.

Chop shops stock chops.

Comical economists.

Cows graze in groves on grass which grows in grooves in groves.

Crisp crusts crackle crunchily.

The crow flew over the river with a lump of raw liver.

Communication takes two!

Deepti Singh

Most Common Ways to Communicate

SpeakingWriting

Visual Image

Body Language

Listening Skills

Reading skills

Barriers to communicationSemantic BarriersEmotional Or Psychological Barriers Organizational BarriersBarriers in Superiors

Semantic BarriersSymbols with different meaningBadly expressed messageFaulty translationUnclarified assumptionSpecialist’s language

Emotional or Psychological barriersPremature evolutionInattentionLoss of transmission & poor retentionUndue reliance on the written wordDistrust of communicationFailure to communicate

Organization BarriersOrganizational policyOrganization rules & regulationStatus relationComplexity in organization

Personal BarrierBarriers in Superior Attitude of Superior Fear of challenge of authority Lack of time Lack of awareness Barriers in Subordinates Unwillingness to communicate Lack of proper incentive

3 components of communicationVerbal Messages - the words we choose

Paraverbal Messages - how we say the words

Nonverbal Messages - our body language

Effective verbal messages

Are brief, succinct, and organizedAre free of jargonDo not create resistance in the listener

Non verbal messagesNonverbal messages are the primary way that

we communicate emotions

Facial Expression

Postures and Gestures

Paraverbal messages• Paraverbal communication refers to the

messages that we transmit through the tone, pitch, and pacing of our voices.

Communication shutdowns

What makes a good communicator

Clarity

Integrity Timing

Adequacy

Tips to good communication skillsMaintain eye contact with the audience Body awareness Gestures and expressions Convey one's thoughts Practice effective communication skills

Effective communicationIt is two way.

It involves active listening.It reflects the accountability of speaker and

listener.It utilizes feedback.It is free of stress.

It is clear.