communication, culture, and identity

Communication, Culture, and Identity

CMN 125

Chapter GoalsChapter Goals

Recognize and Understand the

Complexity of Culture

Identify Reasons for the Importance of

Intercultural Communication

Explain the Obstacles to Achieving

Intercultural Effectiveness

Employ Strategies to Improve Intercultural

Communication

Intercultural Communication DefinedIntercultural Communication Defined

“...communication between and among

individuals and groups whose cultural

backgrounds differ.”

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Journal of Intercultural Communication

http://www.immi.se/intercultural/

Journal of Intercultural Communication

http://www.immi.se/intercultural/

Defining CultureDefining Culture

Culture is Learned

Culture Creates Community

Co-Cultures

Culture Clash

Culture is Multileveled Mic

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Why Study Intercultural Communication?Why Study Intercultural Communication?

Technological Imperative

Demographic Imperative

Economic Imperative Global Village

Outsourcing

Why Study Intercultural Communication?Why Study Intercultural Communication?

Peace Imperative

Self-Awareness Imperative

Dimensions of CultureDimensions of Culture

Individualism-Collectivism

High Context Cultures

Low Context Cultures

Dimensions of CultureDimensions of Culture

Masculinity-Femininity

Masculine Cultures

Feminine Cultures

Dimensions of CultureDimensions of Culture

Distribution of Power

High Power Distance Cultures

Caste Systems

Low Power Distance Cultures

Dimensions of CultureDimensions of Culture

Uncertainty Avoidance

Challenges to Intercultural CommunicationChallenges to Intercultural Communication

Ethnocentrism

Stereotyping

Anxiety and Uncertainty

In-Group

Out-Group

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Choices for Intercultural CommunicationChoices for Intercultural Communication

Know Your Biases and Stereotypes

Tolerate the Unknown

Practice Cultural Respect

Cultural Empathy

Cultural Relativity

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Choices for Intercultural CommunicationChoices for Intercultural Communication

Educate Yourself

Be Prepared for Consequences

Relate to the Individual, Not the Culture

Reevaluate and Eliminate Your Prejudices

Challenges to Intercultural CommunicationChallenges to Intercultural Communication

Misinterpretation of Nonverbal and

Verbal Behaviors

Assumption of Similarity of Differences

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