collaboration portal pilot project peter clare senior project manager benjamin cowell community...

Collaboration Portal Pilot Project

Peter ClareSenior Project Manager

Benjamin Cowell Community Facilitator

Kate Harrington Information Management Project Manager

NSW Government Chief Information Office

Scope

• CIO Executive Council endorsed project to “..test collaboration in a controlled environment and provide feedback on deploying collaboration tools across agencies”

• Pilot project running from May to December 2009

• Pilot utilising Microsoft SharePoint software, supported by NSW BusinessLink

• Review points in July and December 2009

Drivers

• Integration across government

• Consistent collaboration and sharing practices

• Retain knowledge in the sector

• Understand what information exists, who has it and how to get it

• Agreed, systematic ways of handling information

• Improved procurement practices

Pilot Communities

• Guardianship Services Domain

• Enterprise Architecture

• Collaborative Government Services Program Board

• Housing (BusinessLink)

• Information Asset Management Systems (IAMS)

• Information Management (IM)

KM for IM – the story so far & lessons learnt

IAMS Community of Practice

• Why we want one

• What we have

• Where we are heading

• Who’s on board

• How GCIO supports the Community

• When it is available

• Implementing, maintaining, enhancing and extending IAMS represents 84% of TCO

• Capturing and sharing knowledge of projects, vendors, usage can achieve savings

• Do one project many times

• Demand aggregation opportunities

• Document library

• Blogs

• Discussion lists

• Calendars

• Task lists

• Wiki

• Announcements

• Links

• And more…

• Setting direction the portal – terms of reference

• Review point in July 09 – functionality

• Recruitment drive – now!

Core KRC Leadership Team:

• State Records

• RTA

• ServiceFirst

• NSW Fire Brigades

• Commerce

• Corrective Services

• GCIO

• Lands

• Legal Aid

• Software and infrastructure project management

• IAMS site support

• Knowledge management support

IAMS Community of Practice – a preview

IM Community Home Page

• Summarises major portal content

• “One-stop shop”

Discussion Board

• Area to discuss IM practice

• Topics developed from workshops

• Community can create new topics

Community Blog

• News and events

• All community members can post to the blog

Successes and Lessons wiki

• Success stories

• Failure stories (“Lessons”, for the failure-allergic)

• Very basic wiki functionality

Events Calendar

• Community-maintained events calendar

• Includes discussion areas connected to the topic to “pre-meet”

Other features

Research material on

topicsSurveys

Document repositories

Your input

• Join the pilot – fill out the access request form outside

• Shape development

• Share experience

Email contact:

peter.clare@commerce.nsw.gov.au

benjamin.cowell@commerce.nsw.gov.au

kate.harrington@commerce.nsw.gov.au