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Monitoring and Managing a Cisco CME System

The commands in this chapter help you to monitor and manage a Cisco CallManager Express(Cisco CME) system. For sample outputs and complete reference information, refer to theCiscoCallManager Express 3.1 Command Reference.

To view the entire running configuration, use this command:

• show running-config—Displays the running configuration for the router.

To view parameters associated with the entire Cisco CME system, use these commands:

• show telephony-service admin—Displays username and password for the system administratoand whether the system administrator can make changes to ephone-dns and the system clock tthe GUI.

• show telephony-service all—Displays configurations for all ephones, ephone-dns, voice ports, adial peers.

• show telephony-service dial-peer—Displays information for the dial peers that are automaticallcreated by ephone-dns.

• show telephony-service directory-entry—Displays the entries that have been made using thedirectory entry command.

• show telephony-service ephone—Displays configurations of all ephones.

• show telephony-service ephone-dn—Displays configurations of all ephone-dns.

• show telephony-service tftp-bindings—Displays the current configuration files that are accessibto IP phones.

• show telephony-service voice-port—Displays configurations of all virtual voice ports.

To view parameters associated with one or all extensions (ephone-dns), use these commands:

• show ephone-dn[dn-tag] [statistics]—Displays line status and detailed information for a specifieextension (ephone-dn) or all extensions. If the statistics keyword is used, provides statistics onquality and far-end disconnect causes.

• show ephone-dn callback—Displays information about pending callbacks.

• show ephone-dn loopback—Displays information about loopback-dn pairs that have been crea

• show ephone-dn summary—Displays brief information about extensions (ephone-dns).

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To view parameters associated with one or all ephones, use these commands:

• show ephone[mac-address | phone-type]—Displays phone information, including associatedephone-dns and their status, for a specified ephone, for a specified type of ephone, or for all ep

• show ephone cfa—Displays line status and brief information on the registered phones that hacall-forward-all set on one or more of their extensions (ephone-dns),

• show ephone dn [dn-tag]—Displays type of ephone-dn and identifies the phone on which anephone-dn tag appears, for a specified dn-tag or for all dn-tags.

• show ephone dnd—Displays brief information on the registered phones that have do-not-disturbon one or more of their extensions (ephone-dns).

• show ephone login—Displays whether an ephone has a personal identification number (PIN) whether its owner has logged in.

• show ephone offhook—Displays brief information, line status, and packet counts for phones thare currently off hook.

• show ephone overlay—Displays brief information for phones with overlay sets assigned to theand displays the contents of the overlay sets.

• show ephone phone-load—Displays device name, current phone firmware, previous phonefirmware, and reason for last reset for all ephones.

• show ephone registered—Displays information for phones that are currently registered withCisco CME.

• show ephone remote—Displays brief information for nonlocal phones (phones with no AddresResolution Protocol, or ARP, entry).

• show ephone ringing—Displays brief information on phones that are ringing and indicates whibuttons, ephone-dn tags, and numbers are ringing.

• show ephone summary—Displays brief information for all ephones.

• show ephone tapiclients—Displays status of ephone Telephony Application ProgrammingInterface (TAPI) clients.

• show ephone telephone-numbernumber—Displays information for the phone associated with thspecified number. This is a good way to discover the phone on which a particular number ap

• show ephone unregistered—Displays information for phones that are not currently registered wiCisco CME.

Related commands that may be useful include the following:

• show call history voice—Displays the call history table for voice calls.

To specify call detail record (CDR) storage time, use thedial-control-mib command, which has twosets of keyword and argument options. Themax-sizenumberoption specifies the maximum size ofthe CDR event table. The valid range is from 0-1200, and the default is 50. Setting the valuedisables the CDR feature.

The retain-timer number option specifies the length of time in minutes that entries will remain the call history table. The valid range is from 0-2147483647 minutes, and the default is 15. Sethe value to 0 prevents any call history from being retained.

• show dial-peer voice summary—Displays brief information and status of all VoIP and POTS diapeers on a router.

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• show fb-its-log—Displays Cisco CME XML API configuration information, XML API querystatistics, and XML API event logs.

• show voice port summary—Displays brief information for all voice ports on a router.

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250Cisco CallManager Express 3.1 System Administrator Guide