client aftercare - eyelash...
Post on 01-Jun-2020
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CLIENT AFTERCARENow that you have your beautiful extensions, you will need to follow some simple aftercare
rules to keep them looking their best.
Remember, just like nails, your natural lashes grow, so they will need a maintenance
appointment after a few weeks – that’s if you wish to keep them looking their best. At an infill we
replace the extensions that naturally shed with your natural lashes.
Humans shed approximately 3 eyelashes per upper lid, per eye per day. We apply
approximately 100 extensions to each eye, so after 7 days you will lose 21 extensions, 14 days
42 extensions, 21 days 63 extensions.
Eyelash adhesive actually takes 24 hours to completely cure, so the first 24 hours are the most
important time to ensure that your lashes will last
• Do not get your extensions wet for the first 24 hours exposing your new extensions to any
moisture such as steam, high humidity, water and even heat, will result in the lash glue over
curing, becoming brittle and your extensions will fall off within a few days.
• Please keep your extensions clean clean them gently and daily with a designated lash
cleanser.
• Keep oil based products away from your extensions and limit the use on your face.
• Do not pick or pull at your extensions.
• Do not sleep on your face as “face planting” in your pillow will damage your extensions
• Brush your extensions throughout the day to keep them looking neat and tidy.
During the spring and autumn, humans experience natural lash sheds. Just like animals, we
shed hair from all over our bodies – including our lashes. At these times of year you may find
your lashes do not last as long because of this natural shed. After a few weeks our bodies do
calm down, so do not be alarmed. Lashes also grow in cycles – the average cycle is usually 9
12 weeks. This means that the amount of lashes you have week after week will vary depending
on what stage of your lash cycle you are in. Some weeks your lashes will look fuller than others,
and some weeks your retention will be better.
If you wish to maintain your extensions, then please return for your infill within 3 weeks, and
with at least 50% of your set remaining. After 3 weeks you may be charged additionally for the
extra work needed, or may require a full set again.
Cancellation policy
Cancellations within 48 hours, or no shows will be
charged at full price. This is to cover the loss of earnings
from that appointment that I now cannot fill at such short
notice.
Rescheduled appointments within 48 hours will also have
a charge added to the service price – this is again to cover
my loss of earnings from that appointment that was
allocated to you.
Please arrive on time, as you have a designated time slot.
Your appointment time is more than enough to ensure you
receive your treatment. Lateness will erode into your
appointment time and I cannot, and will not over run to
accommodate your lateness. Your appointment will still be
charged at full price.
Thank you for respecting my business. If I do not work
then I do not earn, therefore it’s paramount my clients
understand this, and why I must strictly enforce this policy.
CONSULTATION FORM
Name:
D.O.B:
Address:
Contact No:
Email:
Allergy to latex, plasters, collagen, fish, acrylic nails
Asthma
Hay fever
Claustrophobia
Light sensitive
Smoker
Eye disorders
Contact lens wearer (must remove for treatment)
Taking HRT or steroids
Pregnant
Oily skin and hair
Chemotherapy within the last 6 months
Have you worn lash extensions before
Additional notes
Client medical details (all info will remain confidential)
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
YES/NO
The information that I have provided is true to the best of my knowledge. I give permission to my
therapist to perform the procedure and understand that they will take every precaution to
minimalise or eliminate any negative reactions that may occur as a result of the treatment. I
agree to follow the aftercare advice given and understand that failure to do so can cause
premature loss of the lashes and, as such, my therapist will not be held responsible. If, for any
reason, I am unhappy with my treatment then I MUST inform my therapist ASAP, and no later
than 5 days after the treatment. I understand that my therapist will not issue refunds on any lash
treatment, but will always work with the client in the rare event of any problems. This agreement
will remain in effect for the procedure and all future lash treatments and I must inform my
therapist if my medical history changes.
Client signature: Date:
Therapist’s signature: Date:
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