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TEC
CHNICA
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RVICES OG 2011
TECHNICAL TRAINING
Introduction Aviat Networks supports its telecommunications systems with a comprehensive, cost-effective customer-training program. Our instructors provide courses in microwave radio, light-wave, multiplex system operation designed to maximize product performance and minimize maintenance costs. Wide varieties of courses are available and may address generic as well as proprietary telecommunications subjects relate to our equipment. In addition we supply microwave system design and transmission engineering training. Instructors use a variety of presentation techniques and materials in courses from introductory seminars to detailed hands-on product training. Our staff combines years of experience in the field and classroom training from hundreds of companies around the world on the full spectrum of our products and services. The customer education program is designed to give customers the knowledge and skills to maintain and operate their systems at peak operating efficiency. Training can be conducted in several languages, including English, Spanish, Chinese, French, Portuguese and Russian. Interpreters are used as required. Training in other languages may be arranged to meet your needs. We can provide customized training to meet your needs. Classes can be provided at facilities worldwide or at your location. Over 50,000 people have been trained and Over 30 different courses are offered covering the full spectrum of Aviat Networks products and other manufacturer’s equipment. Training courses cover:
Aviat Networks microwave radio products Microwave theory and system design Transmission engineering and installation practices Supervisory systems Network and element management systems Legacy products
Key features and benefits
Highly experienced instructors Up-to-date material relevant to product operation, maintenance and troubleshooting Courses offered at training centers in all major regions around the world or scheduled at your facility Open enrolments sessions Instruction in English, Chinese, French, Portuguese, Spanish—or arrange another language
TECHNICAL TRAINING
Objectives and Purposes Provide to the customers of Aviat Networks an efficient tool too: Clearly understand the purpose and scope of each course to ensure that instruction meets
requirements. Develop training paths for personnel
Course Offerings Aviat Networks offers two types of classes:
On Site Field Schools: Classes organized specifically for one customer with emphasis on the specific equipment purchased by the customer. These courses can be held at your location or at one of the Aviat Networks Training and Education Centers. When classes are conducted at customer’s site the customer is responsible for facilities, multimedia projector, test equipment, computers (if required) and operational traffic free equipment for the hands on portion of the class. For class specific equipment lists please contact one of our Training coordinators. Each participant of field school obtains: Product manuals on soft copy and student guide for all participants. Certificates of completion for all participants.
Open Enrolments Courses: Technical training offers regularly scheduled courses on most of its current products. Courses are given at one of the Training and Education Centers; with dates set at least six (6) months in advance for your scheduling convenience. Open enrolment sessions are priced "per participant." The participant for each course will obtain: The comprehensive products documentation manual on soft copy Student guide in hard copy A certificate of completion.
Class size limited, to ensure proper attention to each participant; class size is limited to 8, 10 or 12 students. Please refer to the open enrolment calendar in our web site for dates and locations of courses to be held.
Course Registration To order training or schedule a training class, please choose one of these three options. Option 1 Submit to your sales representative or program manager the necessary information such as your Purchase order and or Letter of Credit for processing. Customer Training will contact you shortly thereafter to confirm the training course details and schedule.
TECHNICAL TRAINING
Option 2 To order training directly with Customer Training department please contact us: By Phone: Direct line: 919-767-5301 By Fax: 408-944-2336 By Email: customer.training@aviatnet.com Option 3 Via our website: Complete the training registration form located in the Technical Training Section:
WWW.AVIATNETWORKS.COM
Request a Quote: If you require training on a product manufactured or sold (OEM) through company and not listed herein please contact Customer Training by phone, FAX or Web.
Training and Education Centers: The training centers are designed with our customers in mind. They are equipped with the necessary microwave radio and test equipment to ensure your learning experience is a success. For your convenience included herein are directions to the Training and Education Centers Americas
United States California Company Headquarters 5200 Great America Parkway Santa Clara, CA 95054 Tel: 408 567 7000 Fax: 408 567 7001 Mexico Ejercito Nacional No 926 Piso 3 Col. Los Morales, Sección Palmas Mexico City, DF, Mexico CP 11540 Tel: 5255-91-38-97-00 Fax 5255-91-38-97-01 & 91-38-97-97-02
TECHNICAL TRAINING
Asia Pacific
Australia (Sydney) 2-12 Chaplin Drive Lane Cove West NSW Sydney Australia 2066 Tel: 408 567 7000 Fax: 408 567 7001 Philippines 28th Floor Pacific Star Building Sen. Gil Puyat cor. Makati Avenues Makati City, 1227 Philippines Tel: 632 818 5111 Fax: 632 818 8165
Singapore Aviat Networks (S) Pte. Ltd.
17, Changi Business Park Central 1 Honeywell Building, #04-01 Singapore 486073 Tel: 65 6496 0900 Fax: 65 6496 0999
Europe
France Bâtiment « Le Dynasteur » 10/12 rue Andras Beck, 92360 Meudon La Foret France Tel: 33 1 77 31 00 00 Fax: 33 1 46 32 64 20 Poland Intraco Building, 36th Floor UI. Stawki 2 00-193 Warsaw Poland Tel: +48 22 860 7340 Fax: +48 22 860 7341
TECHNICAL TRAINING
Scotland 4 Bell Drive Hamilton International Technology Park Blantyre, Glasgow G72 0FB Scotland, UK Tel: 44-1698-717200 Fax: 44 -1698 717204
Africa
Nigeria Imperial Place, Plot 274 B Ajose Adeogun Street, Victoria Island, Lagos, Nigeria. Tel: +234-1-270-1923 Fax +234 1 270-1888
TECHNICAL TRAINING
Customer Training Policy
Training Policy
1. Prices for all Training Courses and Services are in USD unless noted otherwise.
2. Class size for most courses will be limited 12 students maximum. For FarScan, StarView and ProVision courses the limit is 8. For NetBoss field class the limit is 6 unless specified otherwise.
3. Aviat Networks provides product manuals and student handbooks for each student.
4. Courses are written and delivered in English unless specified otherwise.
5. A method of payment (Purchase Order, Credit Card, or Wire Transfer) is required to confirm registration.
6. Pre-schedule/Open Enrollment Class: • Scheduled according to web calendar, priced per person. Customers are responsible for all personal
expenses while attending training. • All Pre-scheduled open enrollment classes can be canceled or postponed at the discretion of AVIAT.
Every effort will be made to notify customers within 3 weeks of course start date. • AVIAT is not responsible for any travel expenses due to the cancellation of a course. • A cancellation/reschedule fee of 25% will be applied if a customer cancels a scheduled class
or reservation in a pre-scheduled class within two weeks of the scheduled date. • A cancellation/reschedule fee of 100% will be applied if a customer cancels a scheduled class
or reservation in a pre-scheduled class within one week of the scheduled date.
7. Training Center Customer Dedicated Class: • Scheduled according to mutually agreeable dates between customer & AVIAT. • Conducted at AVIAT Training and Education Center for up to 12 students. • Customers are responsible for all personal expenses while attending training at an AVIAT location. • If customer cancel's course within 2 weeks of scheduled delivery date they will be charged a 25%
cancellation/reschedule fee. 8. On Site Customer Specific Field Class:
• Training to be delivered at customer designated site. • Customer must supply equipment for hands on and labs according to class requirements. AVIAT may
provide equipment based on availability (extra charges may apply). • Dates for field training must be requested a minimum of 30 days in advance. • Training dates are established on mutually agreeable dates between the customer & AVIAT and
cannot be confirmed until all documentation is completed and PO is received. • If customer cancel's course within 3 weeks of scheduled delivery date they will be will be charged a
25% cancellation/reschedule fee. • If customer cancel's course within 2 weeks of scheduled delivery date they will be will be charged a
50% cancellation/reschedule fee. • If customer cancel's course within 1 week of scheduled delivery date they will be will be charged a
75% cancellation/reschedule fee. • Training delivery and on-site delivery fees will be based on region (location) of delivery site.
9. All Quoted prices are valid for a period of ninety (90) days.
10. Courses cannot be filmed, videotaped or recorded.
11. Students attending courses are responsible for arranging for their meals, accommodations and transportation. AVIAT Networks, Customer Training cannot accept responsibilities for transport, accommodations or per-diem allocation.
TECHNICAL TRAINING
12. Foreign students are responsible for completing and returning the Aviat Networks Foreign National Notification form prior to attend training. Failure to do so may impair the student capability to enter the training center.
13. An attendance of 100% is required of each student to complete the course and to be awarded a certificate of completion.
14. Training under Aviat Networks major sales orders must be used within the twelve months following the equipment delivery.
15. Smoking is strictly prohibited in all Aviat Networks facilities. Smoking is allowed only in designated smoking area.
16. Students must wear their issued Identification badge in clear view at all times while visiting Aviat Networks.
17. Aviat Networks has adopted business casual dress and we appreciate your cooperation. Shorts & open toed shoes are strictly prohibited. Our number one concern is visitor safety and compliance with OSHA regulations.
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TECHNICAL TRAINING
ADR Multiplexer Installation, Configuration and Operation Course
TR-ADR-01
Course Specifics
Duration: 1 days Class capacity: 12 students Location(s) for open enrolment: N/A Materials provided: Instruction Manual.
Student Guide Target Audience: The Course is intended for
installation and maintenance technicians, network planners, network engineers seeking a working knowledge of the features and functionality of the ADR.
Prerequisite Basic digital Knowledge Basic Modulation Knowledge Digital Communications formats
Each student must bring an IBM compatible laptop PC The PC must have a functioning browser, RS-32 serial port and Ethernet
Objectives At the end of this course, participants will be able to: Install, commission, operate and troubleshoot the ADR multiplexer system
Course Content
ADR Introduction SDH Technology Review SDH Features Functional blocks Plug in Modules System Configuration
Features, Data rates, Hierarchy Mux and Frames Structures Overheads
TECHNICAL TRAINING
Chassis Configuration and Commissioning Synchronization Initial Setup Communication and Mgmt Domain IP Interfaces Examples
Source Name Inputs, Quality requirements Functions and Configuration Alarms and fault diagnostics Examples
Redundancy Protection Cross Connections Multiplexer MSP and Sub-Network SNC Functions and configuration Alarms and fault diagnostics Examples
Parameters, commands, screens Examples
STM Card Multi Port E1 Card Interfaces Functions Configurations Monitoring Troubleshooting
Interfaces Functions Configurations Monitoring Troubleshooting
E3/DS3 Card LAN 1 Card Interfaces Functions Configurations Monitoring Troubleshooting
Interfaces Functions Configurations Monitoring Troubleshooting
Ancillary Functions
Loops Logs and Management functions Configuration
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TECHNICAL TRAINING
MicroStar® Family Maintenance and Operation Course
TR-MIC-01
Course Specifics Duration: 3 days Class capacity: 12 students Location(s) for open enrolment: N/A Materials provided: Instruction Manual.
Student Guide Target Audience: The Course is intended for anyone
requiring basic theory, maintenance and hands on experience of the MicroStar radio platform
Prerequisite Basic digital Knowledge Basic Modulation Knowledge Digital Communications formats
Objectives At the end of this course, participants will be able to: To provide the skills and knowledge required performing installation, provisioning, operation and
maintenance of the MicroStar Family radio.
Course Content
Overview and Theory Installation and Commissioning Description Interfaces Features System Lay Out Configurations Signal Processing Section
Lay Out Description Signal Flow
Radio frequency section Lay Out Description Signal Flow
General Information Preparation Installation Configuration Commissioning
TECHNICAL TRAINING
Maintenance
Maintenance Lab Trouble clearing Lab Operation discussion Operational Lab Troubleshooting Troubleshooting lab
TECHNICAL TRAINING
Quadralink® 2/7 Maintenance and Operation Course
TR-QUA-01
Course Specifics Duration: 3 days Class capacity: 12 students Location(s) for open enrolment: NA Materials provided: Instruction Manual.
Student Guide Target Audience: This course is designed for field
technicians and supervisory personnel tasked with the installation, commissioning, operation and maintenance of the Quadralink microwave radio.
Prerequisite Digital Communications format Digital Telecommunications Systems (Backbone, Spur and
networking) A laptop is required to complete the tasks associated with the course
Objectives At the end of this course, participants will be able to: Perform provisioning, operation and maintenance of the Quadralink radio. Perform “troubleshooting” techniques will be discussed in order to maintain the initial of reliability
Course Content
Introduction Operations BASIC DIGITAL BASIC OF MICROWAVE APPLICATIONS AND CONFIGURATIONS GENERAL INFORMATION
INSTRUCTION MANUAL REVIEW BLOCK AND LEVELS DRAWINGS EQUIPMENT SET UP
TECHNICAL TRAINING
Theory of Operations Lab LINE INTERFACE UNIT MULDEX UNIT MODEM UNIT ORDERWIRE UNIT TRANSMITTER AND RECEIVER RF FILTER PANEL & ACU PROTECTION LOGIC UNIT ALARMS AND DISPLAY PANEL
ALARM AND SYNOPSIS SUPERVISORY EQUIPMENT MISCELLANEOUS UNIT SYSTEM ALIGNMENT OPERATION TROUBLESHOOTING AND HANDS ON
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TECHNICAL TRAINING
Velox™ Maintenance and Operation Course
TR-VEL-01
Course Specifics
Duration: 2 days Class capacity: 12 students Location(s) for open enrolment: N/A Materials provided: Instruction Manual.
Student Guide Target Audience: The Course is designed for field
and supervisory personnel tasked with the installation, commissioning operation and maintenance for the Velox LE unlicensed microwave radio
Prerequisite Basic digital Knowledge Basic Modulation Knowledge Digital Communications formats
Each student must bring an IBM compatible laptop PC and have administrator rights on the PC (to allow installation of the Portal craft tool). The PC must have minimum parameters of: • Pentium – class laptop computer • Microsoft Windows 98, 2000 Pro, XP • Ethernet card
Objectives At the end of this course, participants will be able to: Install, commission, operate and troubleshoot the Velox unlicensed microwave radio system
Course Content
TECHNICAL TRAINING
Velox Radio System Velox Indoor Unit (IDU) System Overview Features and specifications System components
Block diagram and IDU functions Connectors and indicators Radio reset functions Fault diagnostics and loopback functions Learn how to install the IDU
Velox Outdoor Unit (ODU) Velox Java-based Configuration ODU 300ep, ODU300hp, ODU300sp and ODU
100 Frequency, Capacity and modulation options
Install Velox software configuration tool on your PC
Configure Velox for user access Identify the function of the Velox screens Connect to the Velox via NCT software Configure the Velox via the Ethernet channel Perform configurations and read/write functions Navigate Velox screens to monitor status and
performance
Velox System Installation Velox System Troubleshooting Verify System configuration Identify the installation kit components Given an installation scenario, identify or
perform the following installation task: -Grounding and ESD requirements -IDU Installation -ODU Mounting scenarios -IDU/ODU cable connection -IDU Power connection -Access panel connections and functionality - Antenna Alignment
Perform the normal commissioning test for the Velox radio terminal
Spectrum analyzer and selecting the frequencies
Co-locating systems Protected configurations External alarms inputs and outputs Configuring the link Networking the IO addressing with SNMP
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