chronus software case study: daimler trucks reinvents corporate mentoring program

CHRONUS SOFTWARE: CASE STUDY PRESENTATION

DAIMLER TRUCKS REINVENTS CORPORATE MENTORING PROGRAM

CHRONUS CUSTOMER SUCCESS STORY

• Daimler Trucks is headquartered in Portland, Oregon.

• Largest heavy-duty truck manufacturer in North America.

• Leading producer of medium-duty trucks and specialized commercial vehicles.

• Commercial vehicle brands: Freightliner Trucks, Western Star Trucks, and Thomas Built Buses.

THE BUSINESS CHALLENGE

• Using a corporate mentoring program for employee career development.

• Current corporate mentoring program not performing to expectations.

• Looked for a solution to improve employee engagement for productive outcomes.

• Original system required too much administrative effort, needed a more streamlined solution.

• Sought a mentoring solution that could scale across geographies and handle multiple mentoring programs.

THE SOLUTION?

Software to start, manage and measure

corporate mentoring programs

SOLUTION DETAILS

• Implemented Chronus Mentor software to run multiple mentoring programs with measurable results.

• Simple usability reduced admin time and improved employee participation.

• Gained executive-level involvement and sponsorship in mentoring.

• Daimler’s favorite features: Self-matching capability, mentoring workflows, and program health reports.

“What we like about Chronus Mentor is that mentees can self-match according to their field of interest, which reduces our time. We also appreciate the mentoring

program workflows and the reporting metrics.”

- SUZ HAHN, Learning Architect

IMPLEMENTATION DETAILS

• Created a self-enrolling model of mentoring where employees can sign up, find their own mentors, and start mentoring partnerships immediately.

• Implementation included:• Customized branding• Importing existing participants

from previous software program• Single sign-on feature• Email mapping• Secure file transfer protocol (FTP) feed

“I really liked the Chronus implementation team in the project.

Simple, straightforward, very responsive, everything you’d want from a team who

is implementing a high-profile project on your behalf.

- BRIAN STOWE, Manager of L&D

THE RESULT: AN ENGAGED WORKFORCE

• Offered to all 4,000 office-based employees throughout U.S. and Mexico.

• Career development and self-development of mentors and mentees.

• Cultivation of future leaders and talent within Daimler.

• Involvement of executive-level team members in the mentoring program.

• Added two new programs — one for corporate responsibility and new-hire onboarding.

WHAT THEY’RE SAYING

“With Chronus Mentor software, we’re now able to scale this program across all US locations. Today there is “mentoring buzz” at all levels, and everyone realizes

this is key to the health of our organization.”

- SUZ HAHN, Learning Architect, Daimler Trucks North America

GET THE DETAILS

OR LEARN ABOUT OUR SOFTWARE

Chronus Mentor

Read The Complete Daimler Case Study