chi2012 - postfactum impressions

Agnieszka Szóstek, Karolina Walo, Marcin Piotrowski

we have the best offer on the market! ;)

BUSINESS customer operator 1 operator 2 operator 3 operator 4

monthly commitment 75 zł netto 65 zł netto 65 zł netto 65 zł netto

allnet minutes unlimited unlimited unlimited unlimited

allnet SMS/MMS unlimited unlimited unlimited unlimited

INDIVIDUAL customer operator 1 operator 2 operator 3 operator 4

monthly commitment 79 zł 79 zł 79 zł 79 zł

allnet minutes unlimited unlimited unlimited unlimited

allnet SMS/MMS unlimited unlimited unlimited unlimited

Any advanced technology is indistinguishable from magic.

A.C. Clarke

magic amplifies change in the world, the best experiences with technology feel magical

magic disrupts the notion of reality makes you suddenly experience alternate reality without understanding how it happens

be magical

get attention and give fun

let the customers speak (1/2)

let the customers speak (2/2)

make ordinary activities interesting

surpirise the customer

be fascinating

building cohesive experience

Improving speed and efficiency might help to build an image of a competent company but will not help to create an impression of a company offering unique experiences

pinoky

exercise bike connected to a video game

interactive TV

chocolate machine

bohemian bookshelf

gamification and augmented reality

too small to see

Designer knows he arrived at perfection not when there is no longer anything to add but when there is nothing to take away.

A. Saint-Exupery

keep it simple to the user

be aware of the treaths

Good solutions are based on careful reduction not on an attempt to satisfy all needs.

Simplicity gives impression of saving time,

offers perception of good organization,

evokes a feeling of control and empowerment and builds trust.

I’d never get out of this !?$%# office - time management in enterprise environment

cur(v)ing phobias using virtual reality

http://youtu.be/OwEPxmm_BTY

discovery-based games

TimeBlocks