checklist for healthcare marketing strategy 2016

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www.carestruck.com

2016 Checklist forHealthcare Marketing Strategy

One CallOne Strategy

Every Channel

That’s Carestruck.

You’re Online Right Now

Your organization has an online presence –with or without your participation.

It can power your brand or hurt your reputation.

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Measuring Growth PotentialEffective marketing strategy incorporates your entire

market presence with singular messaging reflective of your quality of care and depth of expertise.

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Flawless execution of that strategy is our passion.

Effectivemarketing

performs these8 activities

consistently.

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You’ve made a website content update this week, and posted it to social pages.

News events Health trends Clinical advance

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Your website is a powerful vehicle

Leaving a website unattended is like leaving your car running in the garage. Your website runs 24/7. Who’s driving it?

Websites should promote … Patient engagementCommunity outreachAudience developmentWord-of-mouth referrals

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When your website is dynamic, visitors return in anticipation of something new.

What’s new on your website today?

Your website is interactive.

eNewsletters Blog comments Appointment requests Registration Forms Special events

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Engagement is a two-way streetEffective strategy provides multiple channels of interactivity. Then, your staff supports engagement by promoting common online patient solutions under your brand: directions, hours, schedule changes.

The result:• Improved front office efficiency• Improved patient experience

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Interactive content is a core strategic element at Carestruck.

You’re monitoring top healthcare rating sites.

HealthgradesVitals

RateMD’sYelp

ZocDocAboutMantaHealo

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Staff encourages and engages reviews.

The tyranny of reviews …It’s a full time job to keep up with ratings and reviews. Today’s patients can express their opinion of your practice within minutes of leaving your office and publish on any one of 10 healthcare review sites.

Don’t ignore it. Feedback - positive and negative - works in your favor when you’re on top of the wave and Carestruck puts you there.

The more feedback you get the more balanced its effect, the more responsive you appear, and the more credibility you gain. Reviews and ratings boost credibility!

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You’ve replaced written testimonials with video synched

to social pages.

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Video is now “standard of care.”

Video renders written testimonials obsolete.

Video breathes life into the wisdom and emotion of first-hand experience. It

communicates your impact like no other media.

Today, it’s easier than ever to feature video testimonials on your website.

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We’ll show you how.

Office staff is trained to drive patients to your website.

You’ve refreshed this training in the past 6 months.www.carestruck.com

Close the loop!

Once you’ve developed a dynamic website it’s time to train your staff to make the most of it.

Changing behavioral patterns takes time, and healthcare changes constantly. We help you keep training refreshed for sustained growth.

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Staff in-services are part of our package.

You’ve linked your website and EHR

seamlessly.

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Opting Out of Meaningful Use?Meaningful use staging is postponed again, but it was never the main reason to link EHR

to your website.

Convenience is a tangible benefit to your patients, and linkage can be a growth

opportunity, when you promote engagement overall.

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A responsive front office can be a huge differentiator.We’ll show you how.

You’re promoting an event planned

with video for lasting impact.

Responsively focused Audience targeted Fully merchandised

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Event Planning

Hosting events is a marketing milestone with multipurpose.

Community engagement Referral cultivation Health education and activism

For the investment of time and resources, it’s crucial to extend event impact through

quality multimedia capture.

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Annual Review

You evaluate your strategy annually because currents change rapidly.

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Brand new every year

The shoreline is always changing as healthcare undergoes historic volatility.

This year’s marketing strategy won’t serve next year’s objectives, so you’ll want to step back

and re-evaluate your plan each year.

At Carestruck, we’ll help you consider your options and identify new opportunities.

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Checklist Summary

1. You’ve made website updates this week

2. Your site features 4-6 points of interactivity

3. You’re monitoring healthcare ratings sites weekly

4. You’ve replaced static testimonials with video

5. Your staff is trained to drive traffic to your site

6. Patients engage your brand with every portal visit

7. You’re promoting an upcoming event digitally

8. You’ve reviewed your business strategy this year

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If not, Carestruck can help.708-995-1370

www.carestruck.com

If you answered YES to ALL… Bravo!You’re seeing dividends on

effective marketing strategy.

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