chapter eight: foundations of interpersonal communication
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Chapter Eight:Chapter Eight:Foundations of Interpersonal CommunicationFoundations of Interpersonal Communication
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure...Self-disclosure...
…is revealing personal information about
ourselves that others are unlikely to discover
on their own.
Self-disclosure and Openness
http://mentalhelp.net/psyhelp/chap13/chap13i.htm
Self-disclosure and Openness
http://mentalhelp.net/psyhelp/chap13/chap13i.htm
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Johari Window
What There is to
Know about You
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Johari Window
What There is to
Know about You
What You Know
About Yourself
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Johari Window
What There is to
Know about You
What You Know
About Yourself
What Others
Know about You
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Areas of Self
Open
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Areas of Self
Open
Blind
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Areas of Self
Open
Blind
Hidden
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Areas of Self
Open
Blind
Hidden
Unknown
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and Self-disclosure and Personal GrowthPersonal Growth
Johari Window
Open
Blind
Hidden
Unknown
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Self-disclosure and ClosenessSelf-disclosure and Closeness
Self-disclosure Gradual and Cautious
Early Stages - More and More Reciprocity
Once Trust Established, Less Reciprocity
Necessary
As Closeness Declines, Depth Decreases
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Appropriate and Inappropriate Appropriate and Inappropriate Self-DisclosureSelf-Disclosure
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Communication to Build Communication to Build Supportive ClimatesSupportive Climates
Levels of Confirmation and Disconfirmation
Recognition
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Communication to Build Communication to Build Supportive ClimatesSupportive Climates
Levels of Confirmation and Disconfirmation
Acknowledgment
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Communication to Build Communication to Build Supportive ClimatesSupportive Climates
Levels of Confirmation and Disconfirmation
Endorsement
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Defensive and Defensive and Supportive ClimatesSupportive Climates
Evaluation versus Description
Certainty versus Provisionalism
Strategy versus Spontaneity
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Defensive and Defensive and Supportive ClimatesSupportive Climates
Control versus Problem Orientation
Neutrality versus Empathy
Superiority versus Equality
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict in RelationshipsConflict in Relationships
May be Overt or Covert
May be Managed Well or Poorly
Conflict of Interest
Conflict of Orientations
Conflict of Responses
Mic
roso
ft I
mag
e
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict StylesConflict Styles
Exit
ActiveActive
Destructive
Destructive
ExitExitExitExit
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict StylesConflict Styles
Exit
Voice
ActiveActive
Constru
ctiveConstru
ctiveDestructive
Destructive
VoiceVoiceVoiceVoiceExitExitExitExit
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict StylesConflict Styles
Exit
Voice
Loyalty
ActiveActive
Constru
ctiveConstru
ctiveDestructive
Destructive
PassivePassive
VoiceVoiceVoiceVoiceExitExitExitExit
LoyaltyLoyaltyLoyaltyLoyalty
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict StylesConflict Styles
Exit
Voice
Loyalty
Neglect
ActiveActive
Constru
ctiveConstru
ctiveDestructive
Destructive
PassivePassive
VoiceVoiceVoiceVoiceExitExitExitExit
NeglectNeglectNeglectNeglect Loyalty
LoyaltyLoyaltyLoyalty
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict in RelationshipsConflict in Relationships
May be Overt or Covert
May be Managed Well or Poorly
Conflict of Interest
Conflict of Orientations
Conflict of Responses
Conflict of Outcomes
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict in RelationshipsConflict in Relationships
Reflects and Expresses Cultures and
Social Communities
Conflict may be Good for Individuals
and Relationships
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Teamwork and ConflictTeamwork and Conflict
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Conflict in MarriageConflict in Marriage
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Guidelines for Creating and Guidelines for Creating and Sustaining Healthy ClimatesSustaining Healthy Climates
Actively Use Communication
Accept and Confirm Others
Accept and Confirm Yourself
Self-disclose When Appropriate
Respect Diversity in Relationships
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
Cloudy ClimateCloudy Climate
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Ch8: Foundations of Interpersonal Communication
Copyright © 2006 Wadsworth
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