cct 355: e-business technologies class 9: e-business governance and internationalization
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CCT 355: E-Business Technologies
Class 9: E-Business Governance and Internationalization
Business Governance
• Leadership roles and responsibilities• Emergence of CIO as C-level executive
charged with technology support for mission critical tasks, sourcing issues (e.g., Four Big Questions), knowledge management, strategic direction
Information Security
• Many threats to appropriate information exchange
• Secure systems guarantee to the best possible level authentic transactions - failure to do so can be devastating
• Security as risk management - but excessive security isn’t better necessarily
Risk Control
• Segregation of duties• Authorization• Security• Identity management• Verification• Control totals (e.g., checks and balances)• Supervisory review
Global Governance• Outsourcing and alliances with multiple
partners worldwide - new and interesting opportunities - and also threats to existing industries
• Regional (e.g., NAFTA, EU) and world (GATT, WTO) trade deals changing the roles of national regulation and national economies
• “Governance” increasingly not equaling government
Global Sourcing
• Insourcing - in-house development• Onshoring - partners in joint projects/efforts• Nearshoring - transfer to regional partners
(e.g., N. American auto manufacturing)• Offshoring - transfer to further labour markets
Issues in Outsourcing
• Technology standardization• International data sharing (e.g., transmission
of credit or travel information to unsecure locations, USA Patriot Act ramifications)
• Cultural and language issues• Conforming to varying national regulations
(e.g., SOX, Helms-Burton, EU privacy laws, labor/environmental regulation…)
Abundance, Automation and Asia (Dan Pink)
• Role of the creative professional in a globalized space
• Abundance - in a world where industrialized countries have everything they need, the focus is on want
• Automation - increasing automation of all kinds of tasks - including white-collar jobs
• Asia - outsourcing to cheaper talented labour markets (e.g., BRIC)
Next week(s)
• Nov. 30 – Final project presentations• Dec. – Final exam – format TBD
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