cbap module 05 v1
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Module 5 – CBAP ®
Enterprise Analysis
Enterprise Analysis
CBAP® is a registered certification mark owned by International Institute of Business Analysis.
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Topics to be covered are:
Business Needs
Company Capabilities Analysis
Solution Scope
Risk Analysis
SWOT Analysis Economic Feasibility Analysis
• Future Value
• Present Value
Determining Solutions Approach
Defining the Business Case
Agenda
Enterprise Analysis
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What is a business need?
A business need is a perceived weakness or improvement
the client sees as vital to achieving the client’s goals and
objectives.
Business goals and objectives
A business goal is the benefit from achieving a specific
objective.
Business Needs
Enterprise Analysis
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“Smart”
It is an acronym used to define the parameters of a solution.
Techniques for defining the business need.
Elicitation of consensus from SMEs and domain
stakeholders.
Stakeholders
There are many types of stakeholders and the stakeholder
analysis helps to identify roles and responsibilities.
Business Needs (contd.)
Enterprise Analysis
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Company Capabilities Analysis
Enterprise Analysis
Current capabilities analysis
Does the company have the human and material assets to
meet the need requirements?
Capabilities gap analysis
The technique used to determine company capabilities Requirements management
Whenever requirements are changed, they need to be
updated in the requirements list and requirements package,
for validation by stakeholders.
SWOT analysis
The primary tool for analyzing an existing or proposed
scenario, or solution.
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Business need
Requirements list
Solution assessment
Enterprise architecture
Company capability (GAP)
analysis
Determine solution approach
Define solution scope
Prioritize requirements
Verify requirements
Requirements managementand communication
Company Capabilities Analysis Diagram
Enterprise Analysis
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Pre-elicitation solution scope
The starting point for building the solution scope.
Solution Scope
Enterprise Analysis
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Assumptions and constraints
Validation of assumptions and constraints is a priority
before building solutions and requirements.
Techniques for determining the solution approach
Objective measurements are not always the best way to
define a solution approach.
Solution Scope (contd.)
Enterprise Analysis
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Risk tolerance
The best solution may carry excessive risk for the company.
Risk assessment techniques
There are many ways to assess risk but stakeholder and
SME input is essential to understand the subtleties of risk
and risk tolerance of the sponsor.
Risk Analysis
Enterprise Analysis
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Fishbone Diagram for Risk Analysis
Enterprise Analysis
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Advantages
SWOT is a very popular analysis tool.
Disadvantages
There are some disadvantages of the SWOT technique.
StrengthsWhat are the company’s competitive advantages?
Weaknesses
What are the areas of greatest concern?
Opportunities
What needs to be done to take advantage of the opportunities? Threats
What are the greatest threats for the company’s survival?
SWOT Analysis
Enterprise Analysis
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Constantly morphing
As the analysis process progresses, the need-requirement-
solution chain can change.
Focus on methodology
A disciplined approach to how changes to the solution scope
must be followed. Stakeholder impact
There are different levels of impact that solutions have on
stakeholders.
Solutions must be clearly defined and validated
Clear consistent communications about solution design andimplementation are important for success.
Solution Scope Approach
Enterprise Analysis
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Business need
Organizational process
assets (OPAs)
Required capabilities
Determining
solution
approach
Brainstorming
Benchmarking
SWOT
Economic feasibility
Solution
approach
Define
solution
scope
Validate
solution
scope
Solution Scope Approach Diagram
Enterprise Analysis
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Estimated future value of a solution investment
What will today’s investment be worth in the future?
• FV = PV * (1+i)ᴺ
• $250,000* (1+.06)³
• $297,754
Economic Feasibility Analysis – Future Value
Enterprise Analysis
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Estimated present value of an estimated future value of a
solution investment
What amount of investment today will be needed to yield
a future amount?
• PV=FV/(1+i)ᴺ
• PV=$500,000/ (1+.06)³·⁵
•PV=$407,755
Economic Feasibility Analysis – Present Value
Enterprise Analysis
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Return on investment
What will be the annual percentage return on the investment?
• Return-Investment/Investment x100
$92,245/$407,755= 22.6%/3yrs= 7.5% average per year
ROI.
Return on Investment (ROI)
Enterprise Analysis
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Investment breakeven (payback)
Given a certain annual rate of return, how long will it take to payback
the total investment amount?
• $92,245 return in 3 years (excluding the 6 months for installation)
• $92.245/ 3 years= $30,748 return per year.
• $407,755 investment/$30,748= 14 years to payback the investment.
No real financial benefits for 14 years. Moreover, there is theopportunity costs of not using the investment funds for other
higher yielding investments.
Investment Breakeven
Enterprise Analysis
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The business case provides the justification for the project. Thenarrative needs to cover the following points:
Identify assumptions
• Are the assumptions credible and developed through
consensus?
Define measurable evaluation criteria• What are the benchmarks for success?
Business value
• What are the net benefits of solution for the company?
Benefit dependencies
•
What are the risks and other variables that can affect thedesired outcome?
Compare the business case to the opportunity costs
• What might be a better use of resources other than the project?
Business Case
Enterprise Analysis
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In this module we learned: A business need is a perceived weakness or improvement, the client sees
as vital for achieving the client’s goals and objectives.
Company capabilities analysis is the technique used to determine company
capabilities.
The solution scope is a documented and detailed strategy of how the
solutions to the needs will be designed, measured, and implemented. Risk analysis is made up of validating the assumptions and constraints on
the solution scope as well as the consensus risks from stakeholders and
SMEs.
SWOT analysis is one of the most versatile and useful tools in helping to
define risks and problems. Economic feasibility analysis is done to ensure the cost-benefits, the ROI,
and the promised deliverables are within the project constraints.
Then the solution approach is determined.
The business case provides the justification for the project.
Summary
Enterprise Analysis
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Quiz – 1
In what ways are costs important during defining business case?
a) Estimates are needed to be made of capital expenditures for the
new investment
b) Estimates are needed to be made of costs of developing and
implementing the change.c) Estimates are needed to be made of the opportunity costs of not
investing in other options
d) Estimates are needed to be made of costs of non-financial nature
Enterprise Analysis
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Quiz – 1
In what ways are costs important during defining business case?
a) Estimates are needed to be made of capital expenditures for the
new investment
b) Estimates are needed to be made of costs of developing and
implementing the change.
c) Estimates are needed to be made of the opportunity costs of notinvesting in other options
d) Estimates are needed to be made of costs of non-financial nature
Answer: d. Estimates are needed to be made of costs of non-financial
nature.Explanation: This one is an element of assessing the benefits during
business case creation. it is important to ensure that non-financial costs
(including opportunity cost) and benefits during business case creation.
Enterprise Analysis
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Quiz – 2
Which of the following terms is defined as set of changes to the current
state of an organization that are made in order to enable that
organization to meet a business need, solve a problem, or take
advantage of an opportunity?a) Solution
b) Domain
c) Requirement
d) Project
Enterprise Analysis
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Quiz – 2
Which of the following terms is defined as set of changes to the current
state of an organization that are made in order to enable that
organization to meet a business need, solve a problem, or take
advantage of an opportunity?a) Solution
b) Domain
c) Requirement
d) Project
Answer: a. Solution.
Explanation: BABOK definition of solution.
Enterprise Analysis
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Quiz – 3
Who among the following is likely to be responsible or participate
during preparing of the business architecture, feasibility studies, and
business cases?
a) Security administrator
b) Business Analyst
c) Project leaderd) Developer
Enterprise Analysis
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Quiz – 3
Who among the following is likely to be responsible or participate
during preparing of the business architecture, feasibility studies, and
business cases?
a) Security administrator
b) Business Analyst
c) Project leaderd) Developer
Answer: b. Business Analyst.
Explanation: The business analyst is responsible for or likely to
participate actively during preparing the business architecture,
feasibility studies, and the business case.
Enterprise Analysis
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Quiz – 4
Which one of the following diagrams visualizes the result of the root
cause analysis study?
a) State diagrams
b) Tornado diagrams
c) Cause and effect diagrams
d) Activity diagrams
Enterprise Analysis
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Quiz – 4
Which one of the following diagrams visualizes the result of the root
cause analysis study?
a) State diagrams
b) Tornado diagrams
c) Cause and effect diagrams
d) Activity diagrams
Answer: c. Cause and effect diagrams.
Explanation: Developing diagrams help to visualize and communicate
the cause and effect of solution and its results.
Enterprise Analysis
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Quiz – 5
Which of the following can be used in the root cause analysis?
a) Gantt chart
b) Pareto chart
c) Fishbone diagram
d) Data-flow diagram
Enterprise Analysis
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Quiz – 5
Which of the following can be used in the root cause analysis?
a) Gantt chart
b) Pareto chart
c) Fishbone diagram
d) Data-flow diagram
Answer: c. Fishbone diagram.
Explanation: The diagram is used to trace all possible factors related to a
problem or risk. It is used as a brainstorming tool as well as part of the
Risk analysis.
Enterprise Analysis
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Quiz – 6
What is meant by a quantifiable level of an indicator that an organization
uses to measure progress?
a) Goal
b) Evaluation criteria
c) Indicator
d) Metric
Enterprise Analysis
E t i A l i
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Quiz – 6
What is meant by a quantifiable level of an indicator that an organization
uses to measure progress?
a) Goal
b) Evaluation criteria
c) Indicator
d) Metric
Answer: d. Metric.
Explanation: Metric is a quantifiable level of an indicator that an
organization uses to measure progress.
Enterprise Analysis
E t i A l i
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Quiz – 7
Which of the following is the process of defining and analyzing the
dangers to individuals, businesses, and government agencies posed by
potential natural and human-caused adverse events?
a) Risk management
b) Risk elicitation
c) Risk analysis
d) Risk communication
Enterprise Analysis
E t i A l i
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Quiz – 7
Which of the following is the process of defining and analyzing thedangers to individuals, businesses, and government agencies posed by
potential natural and human-caused adverse events?
a) Risk management
b) Risk elicitation
c) Risk analysisd) Risk communication
Answer: c. Risk analysis.
Explanation: The risk analysis process uses brainstorming, statistical
analysis, and other tools in an attempt to define the most probable risks
and related action plans.
Enterprise Analysis
Enterprise Analysis
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Quiz – 8
Which of the following techniques is used to validate whether the solution
meets original business needs and objectives of the customer?
a) Technology assessment
b) Verification process
c) Root cause analysisd) Acceptance and Evaluation criteria definition
Enterprise Analysis
Enterprise Analysis
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Quiz – 8
Which of the following techniques is used to validate whether the solution
meets original business needs and objectives of the customer?
a) Technology assessment
b) Verification process
c) Root cause analysis
d) Acceptance and Evaluation criteria definition
Answer: d. Acceptance and Evaluation criteria definition.
Explanation: Acceptance and evaluation criteria is used to validate
whether the solution meets business needs or not.
Enterprise Analysis
Enterprise Analysis
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Quiz – 9
Which of the following compares two or more systems, states, services,
products, or things to determine the best viable choice?
a) Risk identification
b) Cost-benefit analysis
c) Risk analysis
d) Benchmarking
Enterprise Analysis
Enterprise Analysis
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Quiz – 9
Which of the following compares two or more systems, states, services,
products, or things to determine the best viable choice?
a) Risk identification
b) Cost-benefit analysis
c) Risk analysis
d) Benchmarking
Answer: d. Benchmarking.
Explanation: Benchmarking establishes a measureable state, and compares
the like variables over time to see how exogenous events affect thecomparative benchmarking.
Enterprise Analysis
Enterprise Analysis
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Thank You
Enterprise Analysis
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