case study: "what happens when mobile, social & loyalty collide?"
Post on 26-May-2015
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Case Study
What Happens When
Mobile, Social & Loyalty Collide?
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
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Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Off-line: Restaurant
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Off-line: Internal
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Loyalty
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Social
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
On-line: Mobile
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
<<<<play WAFFLE HOUSE video>>>>
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Key Takeaways • Leveraging partnership between vendor & customer
• Integrating mobile, social & loyalty to gamify the
Waffle House experience
• Test a loyalty specific mobile application where both
parties mutually benefit
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
THANK YOU
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Questions
Case Study: “What Happens When Mobile, Social & Loyalty Collide?”
Let’s Connect!
Dorothéa Bozicolona-Volpe
Email: socialespionage@gmail.com
LinkedIn: Linked.com/in/socialanddigitalmediamaven
Instagram, Twitter & Vine: @SocialEspionage
Phone : (347) 766-6727
• Shelby White
• Email: shelbywhite@WaffleHouse.com
• LinkedIn: Linked.com/in/ShelbyNWhite
• Twitter: @Waffle_Rewards
• Phone: (770) 729-5700
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