case study: benchmarking meals per labor hour (mplh) · pplhs include the amount of labor planned...

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Case Study: Benchmarking Meals Per Labor Hour (MPLH)

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Speaker Slide

Jean Ronnei, SNS

Senior Consultant

ProTeam Foodservice Advisors

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Employer:

Partners:

Affiliation or Financial Disclosure

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

• Understand why tracking Meals Per Labor Hour (MPLH) is important

• Defining MPLH

• Learn how to calculate MPLH Meal Equivalents (MEQs)

• Planned Productive Labor Hours (PPLH)

• Case Study: Benchmarking MPLH

Why Done

Surprise Results

Objectives

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

•Financial success of the SN program

•Monitor the efficiency of operations

•Determines appropriate staffing levels

•Developing Labor budget

Understand why tracking MPLH is important

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Institute of Child Nutrition (ICN) Definition

The number of meal equivalents (MEQs) served

per labor hour represents the primary measure

of productivity and production.

Defining Meals Per Labor Hour (MPLH)

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MPLHs are calculated based on actual productive, paid

labor hours assigned to a site.

# of Meals or Meal Equivalents (MEQs)

÷ # of Planned Productive Labor Hours (PPLH)

Rushing, K. (2017). Essential KPIs for School Nutrition Success. Hattiesburg, MS: Institute of

Child Nutrition, Applied Research Division.

How to Calculate MPLH

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

• MEQ is the conversion of different meal services (i.e., breakfast,

supper, and snacks) and non-program food sales to the equivalent

of one federally reimbursable student lunch for comparison

purposes.

• A federally reimbursable student lunch is the standard unit of

measurement.

• MEQs are used in many KPIs.

Rushing, K. (2017). Essential KPIs for School Nutrition Success. Hattiesburg, MS: Institute of

Child Nutrition, Applied Research Division

Meal Equivalents (MEQs)

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

(1) Lunch or Supper (student or adult) = 1 MEQ

(1) Breakfast = 0.67

(1) Snack = 0.33

Non-program food sales ÷ Free lunch reimbursement rate

+ current USDA Foods value

Rushing, K. (2017). Essential KPIs for School Nutrition Success. Hattiesburg, MS: Institute of

Child Nutrition, Applied Research Division

MEQ Values

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Institute of Child Nutrition (ICN) Definition

PPLHs include the amount of labor planned by an SN

program for managers, kitchen staff, and cashiers. Paid

hours for substitutes are included, but not paid hours for

sick, personal, or holiday leave.

Productive Labor Hours (PPLH)

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Insert chart

MPLH Sample Calculation

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Number of Meals or MEQs = 41,643

÷ Number of Paid Productive Labor Hours = 2,289

= 18.19 MPLH

MPLH Sample Calculation

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

What factors influence how many labor

hours a school need?

Factors that Affect MPLH as a productivity measure

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• 14-18 MPLH

⎻ If the MPLH for a site is inside this range, adjustments are

likely not necessary

• If MPLH is 18 or above

⎻ No adjustment is needed

• If MPLH is below 14

⎻ Labor hours may need to be adjusted

Industry Guideline for MPLH

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Eastern Carver County, MN

•Director aware that labor hours in similar districts were

lower

•Were ECCs high schools not as efficient?

•What might she learn from an on-site observation

• Similar district comparison study

Case Study: Benchmarking MPLH

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

ENROLLMENT, ATTENDANCE AND VARIABLES

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ENROLLMENT, ATTENDANCE AND PARTICPATION RATES

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February 2017 Participation Data

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•Who mops kitchen

•Who washes café tables

during meal service

•Who washes café tables

after meal service

# Daily menu choices

# Cashier positions

# Entrees

# Lunch periods

Other Survey Data Collected

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Significant variance between all 8 high schools

• MPLH: 14.9 - 19.8

• Regularly scheduled staff: 8 - 19

• Daily labor hours: 37.5 - 91.25

• Cashier positions: 3 - 6

• Lunch entrée choices: 5 - 10

MPLH Survey Results

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

•MPLH variances are to be expected

• Tracking data is key

• Site managers are key

⎻ Understand MPLH

⎻ Track and report

⎻ Held accountable for results

Conclusions

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

Eastern Carver County, MN

Institute of Child Nutrition

⎻ http://theicn.org/documentlibraryfiles/PDF/20170404023743.pdf

Thank You!

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

• This session provides one (1) CEU

⎻ Key Area: Administration-3000

⎻ Key Topic: Case Study: Benchmarking Meals Per Labor Hour

(MPLH)

Professional Standards Code

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EDUCATION

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© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV

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