capone banking 2011

Capone Banking…to reduce your bad debt

Presented by Advantage Software Factory2011

Advantage Software Factory

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Our Clients

Countries

Romania

Ukraine

Germany

Holland

Belgium

Poland

Czech Republic

Slovakia

Hungary

Greece

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Capone Banking

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What customers appreciate

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Key features

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Key features

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Flexible Hierarchy on 3 levels

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Configurable collection strategies

Day 1

Day 7

Day 14

Day 21

Day 90

Enter Timeline criteria

Exit Timeline criteria

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Queues Management

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Key Benefits

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Quick ROIROI Driver Possible values Productivity

(+)Costs

(-)Client

Satisfaction

Collection activities automation through configurable strategies

10% – 100% increase in productivity

Integrated dialer campaigns 50% - 300% increase in the number of calls per agent

Using segmentation and scoring to determine the best collection strategy

15% - 25% of collection cost

Use of alternative channels for client notification

5% - 20% cost reduction

All collection information available in one system

5% - 21% increase in productivity

Eliminate risks – don’t lose information, don’t address improper to the customer, don’t offer wrong information, don’t eliminate important steps, send notifications on time

1% - 3% from the value of the working portfolio

Committed and motivated collection officers Incentive plans for collection officers based on accurate productivity reports (worked cases, recovered amounts)

Typically 5% productivity increase

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Integration architecture

Capone Banking

Letters

SMS

e-Mail

Fax

Core Banking

CRM

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Advantage Software Factory

address: 169 Calea Floreasca, IPA building, 6th floor, Sect. 1, Bucharest, Romania.phone: +4 01 242 87 20 fax: +4 01 242 87 22web: www.caponebanking.com email: sales@asf.ro

Contact Us

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