camtasia relay training for librarians

Camtasia

Relay

Health Sciences LibrariesTraining SessionDecember 1 2009

Agenda

Comprehensive Training with RelayOverview of Camtasia Studio

Screen casting

Life Before Relay

Applianceification of Camtasia Studio

Start

Stop

Auto-Publish

Case Study: Fall 2009 @ SPH

Prof / TA Walks In Turn On Room Mic Start & Stop Relay Auto-publish to CTools

Case Study: Fall 2009 @ SPH

Prof / TA Walks In Turn On Room Mic Start & Stop Relay Auto-publish to CTools

1. Polycom speakerphone must be plugged in

2. Locate and Launch Camtasia Relay, Login as pdj /test

3. Select Polycom Mic .

4. Select the HMP 652 Fall 2009 Profile

5. Type in a name for today’s recording

8. Relay will minimize and glow while recording

6. Adjust volumeIndicator should be in Yellow/Orange zone when lecturing at normal loudnessStar

t -U

p

7. Optional: Do a “Test” to ensure everything works

8. Hit “REC” to begin

Help: sph.informatics@umich.edu | 734-763-4355

1. Right-click the glowing Relay icon and select Stop. {Allow a few minutes to process the recording}

2. Hit Submit to publish to Ctools automatically

Endi

ng

Help: sph.informatics@umich.edu | 734-763-4355

Repeat after me: I will disable screensavers before screen casting

Nuts & Bolts

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Nuts & Bolts

Recognition Failures - Relay Compatibility - OS Flakiness - Logistics of Checkout

Solutions - Checkout at Library Desk - Permanent Fixtures

Polycom USB Speakerphone

AV Rack to PC

No Checkout of Equipment Necessary Available in Newer Classrooms & Auditoriums

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Nuts & Bolts

Pre-SetupRequest Access to CTools

Setting up Classes

Setting up Classes

1. Create Users

Login “Uniqname” / “test”

Setting up Classes2. Create Publishing Profile Quality, Format & End Location

Setting up Classes3. Link Profile & Username

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Nuts & Bolts

Software: Install vs. Portable

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Nuts & Bolts

"Just what do you think you're doing Dave?"

TroubleshootingDisconnected Cables

• Room Audio: Crestron Unit On?, XLR Connected? USB Connected?• Speakerphone: Connect USB Cable

Internet Disconnected

USB Device Not Recognized by Relay Client• Restart Relay

Recording Mixer Muted/Low• (XP) Run > Sndvol32 –r

Forgot Password• Manual Reset Required by Relay Admin

Relay Server Outage or Security• Informatics Contacts Pharmacy

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Nuts & Bolts

Ideas Needed

Better Process

Better Collaboration

Role Sharing (Next Slide)

• Speakerphones• House Audio

Hardware

• Publishing to CTools• Relay System Account for TA/Faculty

Setup

• Installed v/s Portable Relay• Preconfigured Clients

Software

• Job Aid• Troubleshooting

Operator

Ro

les & R

espo

nsib

ilities

Credits: CC Licensed Flickr Photos

“Relay Runner” by photo-knight“Screencasting” by steffe“Classroom” by jaredchapman“Nuts & Bolts” by locomosquito“Fan” by vogelium“Keyboard & Car Battery” by dcmetroblogger“Video Icon” by canyonjam“XLR” chebbs“Screensaver PWN” ewantindale